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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.3
6,448 Reviews

6,448 Reviews of Al Hendrickson Toyota - Service Center

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January 14, 2016

Horrible Today was my first time getting my oil change done at this dealership (I usually go to the Toyota dealership in Deerfield). My appointment was at 1:0 More

by angry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brett
December 02, 2015

Al HendricksonToyota overcharged with hidden "fees" When I asked the service rep about the cost of balancing 4 tires, I was told it was "$49.99". I wasn't told that was just for labor and that Al Hendr More

by Seymour Carze
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris LePorte
November 03, 2015

Worst Service Dept Ever Encountered I own a Jaguar, a Toyota, a Lexus, and a Hyundai. In general, I have my cars serviced at the dealership where I purchased my car. I have now gone to A More

by DanAb
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris
September 09, 2015

horrible experience Two and half hours waiting for an oil change.The entire engine remained dirty and also stay with the car had no problems.horrible experience More

by Ricardo alvarez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
ERNIE SIMS
July 14, 2015

Service Department 7-14-2015-I had an appointment with the alarm Hendrickson Toyota dealer. I arrived to the Service Department at 6:20am, and asked a young man by the More

by Service Department
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ted in the shuttle service dept. And Mr.Jared was great so was Mr. Fedner...
Oct 26, 2015 -

Al Hendrickson Toyota responded

Thank you for taking the time and leaving us a five star rating. We are pleased to hear about our staff doing such a great job, and paying attention to the details. Al Hendrickson Toyota

July 13, 2015

Paint. Poor paint job. Chipping. I bought a 2014 Camry SE. White. Panel under the drivers side door is chipping paint and rear door on same side has some starting. Took to dealer. Th More

by christie,harry
Recommend Dealer
No
Employees Worked With
Albert Pratts
December 22, 2014

Service Department Rip Off I took my wheelchair accessible Toyota Sienna van in because the A/C wasn't working. They quoted me $3700.00 and wanted to keep my van until the part More

by shellaing
Price
Recommend Dealer
No
Employees Worked With
Oscar
March 28, 2013

Everyone was very friendly and efficient. It was a pleasure to take my care there for service. From the first phone call to when I picked up my car everything went smoothly. More

by donjudybell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson G.
March 24, 2012

I went in for an oil change which took nearly 2 hours! They told me I needed over $1,000 in repairs done. I took the car to my mechanic & asked him to check those things. He said the car was fine & nothin More

by cseifert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
several
November 03, 2011

My husband who past away was always servicing the vehicle and I was nervous about coming in but after explaining everything to Jessica, she stayed by my side the whole time and Scott made sure he explained e More

by augusta1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
scott and Jessica
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