Al Hendrickson Toyota - Service Center

Al Hendrickson I have always had good service at this dealership. They assign someone to work with you who knows you and your car and makes sure that you get very go I have always had good service at this dealership. They assign someone to work with you who knows you and your car and makes sure that you get very good service. More

Service 10k miles covered service 4 2018 camry Was in and out quickly 4 covered service. The car runs great. Asked about psi tire reading explained it nicely. Very nice people. Car is driving great Was in and out quickly 4 covered service. The car runs great. Asked about psi tire reading explained it nicely. Very nice people. Car is driving great. More

Great customer service The service was excellent like always. Very happy being a customer. Thank you for serving me. 1 out of 10 the service is 10x10. 100 just how I like it The service was excellent like always. Very happy being a customer. Thank you for serving me. 1 out of 10 the service is 10x10. 100 just how I like it. Thank you. More

Always get great service My family and I have leased or purchased @ 9 cars from Hendrickson Toyota since 1991. During this time, we also always had our card serviced at Hendri My family and I have leased or purchased @ 9 cars from Hendrickson Toyota since 1991. During this time, we also always had our card serviced at Hendrickson Toyota. We always get great service. More

Great Service Although I had a bad experience here once (stuck three hours just waiting for a diagnostic), my recent visits have been great, with stellar customer s Although I had a bad experience here once (stuck three hours just waiting for a diagnostic), my recent visits have been great, with stellar customer service. Robert was fantastic at communicating what to expect, getting me a ride home when there was a delay, and going to bat for me with a part that was a little out of warranty. I really appreciate all the extra work and care that made getting my car fixed as painless and simple as it could be. More

20 month service + obtain new key Robert was excellent. He made sure that everything requested was handled. Only negative was the auto key was not in stock. I came back the next day an Robert was excellent. He made sure that everything requested was handled. Only negative was the auto key was not in stock. I came back the next day and the key was programmed for me. More

Outstanding service Got me in right away to replace damaged tire. My service consultant, Jennifer was extremely helpful keeping me informed throughout the process. The g Got me in right away to replace damaged tire. My service consultant, Jennifer was extremely helpful keeping me informed throughout the process. The guys in the shop went above & beyond when the wheel lock socket was missing. They didn't give up till they found one that fit. More

Shedrick is awesome Shedrick is an awesome Service Rep. He is very diligent in making sure that the work on the vehicle is properly done. He is great with following up. I Shedrick is an awesome Service Rep. He is very diligent in making sure that the work on the vehicle is properly done. He is great with following up. I am fully satisfied with the level of service that he delivers. More

Disappointed!!!!!!! 1.- Even though that I made the appointment online, and was my first time with Al Hendrickson Dealer, I wasn’t expecting a 5 ?? Service. What I got 1.- Even though that I made the appointment online, and was my first time with Al Hendrickson Dealer, I wasn’t expecting a 5 ?? Service. What I got A Lacking Customer Services in General. 2.- Arriving to Services for oil change & tire rotation at 9:08 am ( app. conf. 9:30 am ), had to way few minutes till someone showed at driver window, NO GOOD MORNING OR ANY KIND OF GREETING, just, “Got An Appointment “. 3.- The first person after asking for appointment, mentioned the name of the person who I was assigned, apparently He wasn’t in his desk, 4.- Then the Rep. that I thought he was going to take care of my car, got some info, and because my name and I am Latin, but I do respect US, he started to communicate in Spanish, I answered in English, and seem like he got uncomfortable. After, he got what need from car and personal info, I was send to waiting room, never got the offer of shuttle. 5.- Hour later got a phone call from different Rep. mentioned some problems extra that needed to be take care. Came out and find out that was a different person, starting to talking with some aptitude, wasn’t clear when I made couple questions what were the problems. 6.- when I got called that car was ready, and Had to get the bill, price was different from what Rep explains and the amount I had to pay. 7.- Cashier, NO CUSTOMER SERVICES AT ALL, rather no to make more comments about her because she was the one who put the final touch of my poor rate to you. More

Great customer services Great customer service , fast and friendly. I would recommend this dealer to friends and family. I have been a customer for many years and have neve Great customer service , fast and friendly. I would recommend this dealer to friends and family. I have been a customer for many years and have never had any issues. More