Al Packer's White Marsh Ford

Frank was great My sales consultant, Frank Janezic was very friendly and accommodating with me. He took his time with me trying to decide between 2 Explorers. Everyon My sales consultant, Frank Janezic was very friendly and accommodating with me. He took his time with me trying to decide between 2 Explorers. Everyone at Al Packer dealership makes me feel welcome when I go there. This is why I went there to purchase my second Explorer from them. More

My experience Very professional, curtieass and on time a pleasant service call have had service here since car was purchased and will keep coming back thanks to all Very professional, curtieass and on time a pleasant service call have had service here since car was purchased and will keep coming back thanks to all More

Excellent Service as usual I appreciate the professionalism of Aaron & Steve in Al Packer Ford’s service dept. I have three vehicles that I bring here for service (2009 Explorer I appreciate the professionalism of Aaron & Steve in Al Packer Ford’s service dept. I have three vehicles that I bring here for service (2009 Explorer, 2010 Escape & 2016 F-150 pickup. I have a dealer within a mile of my house but it’s worth the 8 mile trip to take advantage of the excellent service More

Service My service advisor, Christopher Kleinsmith was so professional and he got the job completed as soon as possible! I would recommend the service dept. My service advisor, Christopher Kleinsmith was so professional and he got the job completed as soon as possible! I would recommend the service dept. at Al Packed Ford More

Antonio McDowell I came in with no appointment. Antonio was courteous and helpful. I am satisfied totally with his customer service. I will return for service. The rec I came in with no appointment. Antonio was courteous and helpful. I am satisfied totally with his customer service. I will return for service. The recalls were handled and the shuttle came to get me. More

Great job on my suv He took care of the problem he had my vehicle back to me fast. he was a man of his word.. it's good to have a promise keep but a car dealership He took care of the problem he had my vehicle back to me fast. he was a man of his word.. it's good to have a promise keep but a car dealership More

Oil change & check up Took truck in for oil change , They found radiator hose clamp leaking, probably saved time , tow and money . Thanks guys , see you all next trip... Took truck in for oil change , They found radiator hose clamp leaking, probably saved time , tow and money . Thanks guys , see you all next trip... More

Normal maintenance Took my truck in for normal oil change and tire rotation . Excellent and friendly service always take my truck here and will continue to use Al Packer Took my truck in for normal oil change and tire rotation . Excellent and friendly service always take my truck here and will continue to use Al Packer ford for my services More

They were very patient & Frank Janezic was best. no pressure We went to their dealership with no intention of buying, but our salesman Frank Janezic was very patient and listened to our needs. My husband now has We went to their dealership with no intention of buying, but our salesman Frank Janezic was very patient and listened to our needs. My husband now has a Big Smile on his face and that is all that I wanted!! All the people were very nice! Donna, Stephanie, and the receptionist as well Thank You Again! More

Best car buying service I have ever experienced. Nate is an amazing sales rep. He makes the process very quick an easy, best car buying experience. The entire staff is very friendly and helpful. G Nate is an amazing sales rep. He makes the process very quick an easy, best car buying experience. The entire staff is very friendly and helpful. Great dealership, More