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Al Packer's White Marsh Ford

Baltimore, MD

3.8
811 Reviews
Al Packer's White Marsh Ford has been serving the Baltimore area since 1962 and we are committed to making your next sales or service experience the best experience you have ever had.
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9801 Pulaski Hwy

Baltimore, MD

21220

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Showing 811 reviews

February 20, 2018

Very warm and genuine experience Chris k. Was very helpful respectful and accurate in his assessment. He really made me want to bring my car there for future service I recommend servi More

by Darryl 2nd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kleinsmith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2018 -

Al Packer's White Marsh Ford responded

Thank you, Darryl. We're pleased to hear that you enjoyed your experience with us. We're happy that our team provided you with great service and Chris was very helpful. We look forward to seeing you in the future. Take care!

February 17, 2018

Excellent We have bought several new vehicles from Al Packer White Marsh and have always been 100% satisfied. Our Salesmen Steve Lefko was completely understan More

by sneaky19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Lefko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2018 -

Al Packer's White Marsh Ford responded

Thank you for the kind words. We are delighted to hear that each of your experiences with us were so wonderful. We're thrilled to hear that our team provides you with great service each time and Steve is so great to work with. We look forward to your next visit. Have a great week!

February 16, 2018

Service Done Right Thanks Tony for getting me in and out quickly. I didn’t have an appointment and you guys took care of me as usual! As long as I own my fusion i will More

by Tld3561
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony McDowell
Feb 18, 2018 -

Al Packer's White Marsh Ford responded

Thank you for the wonderful feedback. We are so happy to hear that you enjoyed your service experience with us. We're delighted that Tony was so efficient and provided you with great service. We'll see you next time. Drive safe!

February 16, 2018

I have been very satisfied every time I need a job done I have nothing but rave reviews for the customer service at Al Packer Ford in White Marsh. This time Christopher Kleinsmit helped me get exactly done More

by Julie52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kleinsmith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2018 -

Al Packer's White Marsh Ford responded

Thank you, Julie, for the kind words. We're thrilled to hear that your experience with us was so great. We are so pleased that our team always provides you with excellent service and are so helpful. We look forward to your next visit. Have a fantastic week!

February 10, 2018

Oil and Lube service I have been bringing my 2015 Jeep Wrangler to Quicklane Al Packer Ford for about a year and have always been pleased with the customer service, time i More

by JKD123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antonio McDowell
Feb 13, 2018 -

Al Packer's White Marsh Ford responded

Thank you for the kind words. We are so happy to hear that you had such a great experience with us. We're thrilled that our team provided you with phenomenal service. We can't wait to see you again. Drive safe!

February 10, 2018

Amazing!!! My Experience at Al Packer was amazing, thanks to my awesome salesman Nathaniel Burgess I was able to get the truck and deal I wanted. More

by globalhiker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Burgess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2018 -

Al Packer's White Marsh Ford responded

Thank you for the marvelous feedback. We are overjoyed to know that you had such a wonderful experience with us. We're thrilled that Nathaniel took excellent care of you. We look forward to seeing you again. Have a great week!

February 10, 2018

Very good at this time Aaron Younger is who I see whenever I come in for service because as of now he answers all of my questions and make sure that my vehicle is taken care More

by Gregory L Stewart Sr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Younger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bernadette Pinder
Feb 14, 2018 -

Al Packer's White Marsh Ford responded

Thank you for the kind words. We are delighted to hear that you had such a wonderful experience with us. We are so pleased to know that our team provided you with outstanding service and Aaron took great care of you once again. We will see you next time. Have a great week!

February 09, 2018

Happy through the repair process!!! Both Sales and Service are packed with proffessionals whom are eager to make the processes easy and enjoyable. Thank you to all who helped through th More

by Frank J Janezic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Younger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2018 -

Al Packer's White Marsh Ford responded

Thank you for the kind words. We are overjoyed that our team members provided you with phenomenal service. We are delighted to hear Arron was so helpful and knowledgeable. We look forward to seeing you again. Have a great week!

February 09, 2018

Truck would not stay running The service guy Dave explan the problem to me and replaced the battery and also repaired the part that was causing the problem was very happy with the More

by Bill1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Worth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2018 -

Al Packer's White Marsh Ford responded

Thanks Bill for the wonderful feedback. We're delighted that you had a great service visit with us. We're happy to hear Dave was so thorough and took great care of you. We'll see you next time. Take care!

February 03, 2018

recall robert made sure things were done quickly and orderly and was a great help with your shutle service jamal was informative and pleasant , when ready f More

by James Martin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Bayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamal Douglas
Feb 06, 2018 -

Al Packer's White Marsh Ford responded

Thanks James for the great feedback. We are so delighted that you had a wonderful experience with us. We are happy our team provided you with outstanding service. We'll see you next time. Drive safe!

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