Al Packer's White Marsh Ford

Exceeded our Expectations!!! My daughter was shopping for her first car and our sales person, Jerrett Judy was up to the task. He was very informative about the cars she was looki My daughter was shopping for her first car and our sales person, Jerrett Judy was up to the task. He was very informative about the cars she was looking at but not pushy at all. She made her decision and he explained all the cars features and helped getting her phone connected to the blue tooth in the car. Russell Martin the manager of the dealership was also very helpful explaining everything. We had a stress free buying experience. We would recommend this dealership to our family and friends. More

Always honest Paul is the only person I like to deal with at Al Packer. I have been bringing my vehicles to Al Packer and Paul for several years now. Always honest Paul is the only person I like to deal with at Al Packer. I have been bringing my vehicles to Al Packer and Paul for several years now. Always honest and straightforward. No sugar coating if your vehicle is having problems. Also love the free car washes for life. The reason I go to Paul is my main man in sales, Arnold Silverman. These 2 are a great dynamic duo. More

Continued Quality attention on service Service drop off & updates from Aaron always on time with information needed on my personal vehicle. Also bring work truck to this dealership with ARI Service drop off & updates from Aaron always on time with information needed on my personal vehicle. Also bring work truck to this dealership with ARI as provider & receive quick service & updates from Aaron. More

Straight forward maintenance Came to Al Packer to get some maintenance issues corrected and Antonio McDowell was spot on with his acceptance of the vehicle, diagnosis, and correct Came to Al Packer to get some maintenance issues corrected and Antonio McDowell was spot on with his acceptance of the vehicle, diagnosis, and correction of all issues. Creates a friendly environment to keep you coming back. More

Awesome experience! We bought a Ford Focus ST today. I have NEVER liked buying a vehicle. The back and forth, the numbers games, none of it. There was never any games at We bought a Ford Focus ST today. I have NEVER liked buying a vehicle. The back and forth, the numbers games, none of it. There was never any games at Al Packer. Kyaw Win was an incredible salesman. He made you feel like he really cared about you, and wanted to do whatever he could to get you in the car you wanted. He was very easy going, confident & knowledgeable without being cocky at all. The finance guy was also very nice- he did everything he could to help us. The entire experience was pleasant and felt like a deal between friends. If I am ever in the market for another vehicle- I won’t be going anywhere else. You should DEFINITELY check this place out if you are in the market for a new car. You won’t believe it either! Thank you friends at Al Packer! More

Great Experience Answered all my questions and made sure I was comfortable with everything that was happening. He followed up to see if there was anything else he cou Answered all my questions and made sure I was comfortable with everything that was happening. He followed up to see if there was anything else he could help with. More

Great Buying Experience Ive purchased multiple vehicles from Arnold and each time the process has been effortless. He ensures I get the best deal possible! I will see Arnol Ive purchased multiple vehicles from Arnold and each time the process has been effortless. He ensures I get the best deal possible! I will see Arnold when Im ready for my next vehicle purchase. More

overall very good Nate was very nice and had a answer for all of our questions we had about the truck. He keep us up dated of other questions we had when we would call Nate was very nice and had a answer for all of our questions we had about the truck. He keep us up dated of other questions we had when we would call him by phone. More

Smooth process Ford's 'the works' is a great deal, and the people here are friendly and efficient. The inspection found an issue of which I was unaware and which was Ford's 'the works' is a great deal, and the people here are friendly and efficient. The inspection found an issue of which I was unaware and which was important to repair. More