Al Packer's White Marsh Ford

No problems My car was ready when it was promised, the invoice cost less than estimate, car was washed and charged (Ford C-Max Energi Electric Plug In Vehicle). My car was ready when it was promised, the invoice cost less than estimate, car was washed and charged (Ford C-Max Energi Electric Plug In Vehicle). They were not able to fix the re-call notice because the parts are on back order. More

Awesome people, awesome dealership Was just looking at trucks with no intention to buy for at least a couple of months but our sales associate Bernadette Pinder was very pleasant and pa Was just looking at trucks with no intention to buy for at least a couple of months but our sales associate Bernadette Pinder was very pleasant and patient. she showed us all the trucks on the lot. We had an interest of a truck that wasn't at their dealership. After working the numbers the price was lower at Alpacker than what we looked at from the other dealership and jumped on the offer. The process was easy and simple and Bernadette Pinder made all the difference! Thanks again More

First time service for my wifes new Mustang My wife took her mustang in for service and was greeted with a smile by the friendly Ford service writers. Tony got her set up for the oil change and My wife took her mustang in for service and was greeted with a smile by the friendly Ford service writers. Tony got her set up for the oil change and my wife enjoyed the comfort of the waiting area. Great job Al Packer. More

Purchase of 2016 Ford Flex Richard Mlynski was my sales person and he was a joy to work with and very knowledgeable on the Ford Flex which I was impressed. Al Packer Ford White Richard Mlynski was my sales person and he was a joy to work with and very knowledgeable on the Ford Flex which I was impressed. Al Packer Ford White Marsh has a wonderful team, very nice people from the minute you walk in the door and during the entire process. When you walk out the door you know for sure you made a great choice. This also includes the awesome service department. I have been coming to Al Packer for many, many years and will continue. More

Service for transmission issues As always on the few instances when my car needs servicing; aside from regular maintenance, I take my car to Al Packer. They are beyond great. Anton As always on the few instances when my car needs servicing; aside from regular maintenance, I take my car to Al Packer. They are beyond great. Antonio McDowell, was excellent. As I explained the problem; in my own automotive jargon, with his assistance and patience the problem was identified set up to be corrected. I knew if I was not satisfied, or felt the problem had not been corrected to my satisfaction it would be given an second look and fully explained, modified if necessary, which is what occurred in this situation. I do not even think of taking my vehicle elsewhere. More

Service Visit I was totally pleased with my recent service visit at Al Packer Ford White Marsh. I was in and out within a reasonable amount of time and my service I was totally pleased with my recent service visit at Al Packer Ford White Marsh. I was in and out within a reasonable amount of time and my service advisor Antonio McDowell was very courteous and knowledgeable and took the time to physically show me future repair needs. My vehicle has received all of its service needs at Al Packer and I will continue to use them for any future needs - I'm a satisfied customer -T Walker More

Moms new car Mr. Ray sold my mom a new car it was amazing how he Identified every detail and he left nothing out I would recommend him to anyone buying a car and I Mr. Ray sold my mom a new car it was amazing how he Identified every detail and he left nothing out I would recommend him to anyone buying a car and I when I'm old enough I will buy my first car from him he was respectful and had listend to every thing my mom had to say and answered every question Mr. Ray is an out standing person and a amazing car sales men. again I will be back in two years to get my first car I want him to sell it to me Mr. Ray outstanding job More

Great car buying experience they made it fun They have a beautiful showroom amazing inventory a very friendly knowledgeable staff it was an absolute pleasure to do business with this establishmen They have a beautiful showroom amazing inventory a very friendly knowledgeable staff it was an absolute pleasure to do business with this establishment my family and I will be back again. More

Purchased a new Ford Explorer satisfied with the purchase of my ford explore a big thanks to all the staff an specially to Jonathan christ an Samantha apologies for the other staf satisfied with the purchase of my ford explore a big thanks to all the staff an specially to Jonathan christ an Samantha apologies for the other staff names I forgot their names. More

Excellent This is my third vehicle purchased from Al Packer but Nate Burgess and Lance Johnson were the best. They both worked hard for me to get the exact veh This is my third vehicle purchased from Al Packer but Nate Burgess and Lance Johnson were the best. They both worked hard for me to get the exact vehicle I wanted and at the price/ payment that was right for me, I was not the easiest customer. In spite of that they were great and with a sense of humor too. Samantha was great as well as she showed me the many functions and workings of the internal features. She also was quick to point out some minor damages to the gear shift and rear seating area. She took photos of the damaged areas and passed them on to Nate so the repairs could be made at my convenience. More