Al Piemonte Buick GMC

The service itself is great the wait time for a simple oil change with an appointment is well over two hours and a half hours every time. oil change with an appointment is well over two hours and a half hours every time. More

TODD FROEHLICH DOES A SUPER OUTSANDING JOB. He is always cheerful, freindly and willing to help me in every way possible. I have had Todd for years workong my csar and every timne hs e is OUS He is always cheerful, freindly and willing to help me in every way possible. I have had Todd for years workong my csar and every timne hs e is OUSTADNING More

I purchased at Haggerty but the service department was not good - so I have been getting service at Al Piemonte since not good - so I have been getting service at Al Piemonte since More

I had a disappointing experience at the service center. From the moment I arrived, the service agent’s tone felt cold and dismissive. When I explained the concerns I had with my 2025 Buick Envision, I sens From the moment I arrived, the service agent’s tone felt cold and dismissive. When I explained the concerns I had with my 2025 Buick Envision, I sensed an immediate assumption that nothing could be wrong and that “this is how the car is made,” before anyone even inspected it. During the test drive with the technician, I tried to describe the issues, but I was repeatedly interrupted and told the same thing — that the car was functioning as designed. At one point, I was even told that if I didn’t like the car, I should consider buying a different one. The overall interaction felt dismissive and unprofessional. Throughout the interaction, I felt dismissed and talked down to, and I couldn’t shake the feeling that this treatment was influenced by the fact that I am a young woman. I left the dealership feeling belittled and uncomfortable, without even going back inside. More

Giovanni and his teamworkers help me a lot I thought I wasn’t going walk out with vehicle and i did thank you Giovanni wasn’t going walk out with vehicle and i did thank you Giovanni More

Outstanding service, we had a great experience getting what we were looking for, working with Jonathan making the process easy and fast . what we were looking for, working with Jonathan making the process easy and fast . More

The advertised price of the vehicle I purchased was $78k and it was sold to be for $84k and then you tacked on another $10k in fees. We wanted to use our own financing and were told no. Beyond shady what ha and it was sold to be for $84k and then you tacked on another $10k in fees. We wanted to use our own financing and were told no. Beyond shady what happened to us. It should not be hard to buy a car and prices should be what they are. We spend over 5 hrs at the dealership as well which was totally uncalled for. We came in for a specific vehicle. Beyond frustrated and will not be back to this dealership ever again. They gave us the vehicle with 1/4 of a tank of gas and the inside was not cleaned or detailed. Coffee or chocolate spots middle console. More

Excellent service! !!! Very polite , customer service is great. I will be bring my car back for service. AJ is an asset to the department along with Joe in fixing the pr !!! Very polite , customer service is great. I will be bring my car back for service. AJ is an asset to the department along with Joe in fixing the problems. More

This is not a welcoming environment. The front desk guys are not friendly. They may be effective, but it wouldn’t hurt for them to say Hello! Good morning, How are you? This isn’t the fi The front desk guys are not friendly. They may be effective, but it wouldn’t hurt for them to say Hello! Good morning, How are you? This isn’t the first time I’ve been there. It’s almost like a culture that has been set by whoever’s in charge. More

lines on back up camera not working, after several visits the issue still has not been resolved. I get the impression no one has any idea how to correct the problem. Todd in service has been excellent as a g the issue still has not been resolved. I get the impression no one has any idea how to correct the problem. Todd in service has been excellent as a go between but that's not getting the issue fixed. More