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Al Piemonte Buick GMC

Elmhurst, IL

4.5
1,281 Reviews
The team at Al Piemonte Buick GMC would like to welcome you to our dealership in Elmhurst, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Buick, GMC vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Elmhurst, you can always count on the professional technicians in our Buick, GMC service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Elmhurst count on the high-quality vehicles and services found at Al Piemonte Buick GMC, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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364 W Grand Ave

Elmhurst, IL

60126

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Showing 1,281 reviews

December 03, 2023

The reason why my service appointment was so good. Was the attitude of the service tech who took my order. It was professional friendly. I would recommend service center to my friends. More

by bm256721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Al Piemonte Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

December 02, 2023

Went out of there way to find me a loaner car,the mechanic (Joe K )did a great job. Plus it was done sooner than projected. More

by biggdaddyx4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe K
Dec 05, 2023 -

Al Piemonte Buick GMC responded

Thank you for taking the time to write this wonderful review about our service department. We extremely pleased that our team was able to fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at Al Piemonte Buick GMC and we look forward to your continued business! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 28, 2023

Poor customer service, poor quality of the service and terrible listening skills by the front desk. Specially Steve. I cannot believe his way of caring for customer requests. I even told him this Truck wa More

by jcnaja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ontario
Nov 30, 2023 -

Al Piemonte Buick GMC responded

Thank you for alerting us to this issue. Our top priority is delivering 100% customer satisfaction and it’s concerning to hear you feel your experience does not reflect that. We don't want to lose a loyal customer and would really appreciate the chance to speak with you regarding this matter. Please contact us at your earliest convenience. We look forward to speaking with you and regaining your trust in our business. The Al Piemonte Buick GMC Team 888-851-4025

November 28, 2023

J.R was absolutely incredible in helping my family and I find our new car. His expertise helped narrow our decision and his patience was greatly appreciated as we thought through our decision. More

by Danielle M.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Judd, Jonathan "J.R." Galick
Nov 29, 2023 -

Al Piemonte Buick GMC responded

Congratulations on your new car, Danielle! Thank you for taking the time to write about your experience. It's great to know J.R. and our staff were able to provide you with a pressure-free and knowledgeable purchasing experience. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 28, 2023

I had a great experience at this dealership. Amar was great to work with. Very helpful, knowledgeable and friendly. The financing process was smooth and easy. I found the right suv I was lookin More

by patty_sanchez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amar Paragon
Nov 29, 2023 -

Al Piemonte Buick GMC responded

Thank you for taking the time to review Al Piemonte Buick GMC. We're glad to hear that you found the sales process to be smooth and easy. If you have any further questions, please don't hesitate to let us know. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 26, 2023

Bought a truck had a little issue took it back and they took care of me excellent dealer More

by raul151518
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Valdivia
Nov 28, 2023 -

Al Piemonte Buick GMC responded

Raul, we are so glad we could take care of all of your needs at Al Piemonte Buick GMC. Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 25, 2023

J.R. was awesome! He was so patient with us checking out different vehicles. He really wanted to make sure we found the right one. More

by moongate97
Recommend Dealer
Yes
Employees Worked With
Jonathan "J.R." Galick
Nov 28, 2023 -

Al Piemonte Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We will share your comments with J.R. and we look forward to working with you again down the road. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 22, 2023

I was looking for a truck that comfortably fits me and my family. also Al Piemonte put me and my family in a truck that suits all of us. And now I’m a grateful owner of a car that I already had. and a truck More

by josh1js@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan "J.R." Galick
Nov 27, 2023 -

Al Piemonte Buick GMC responded

Josh, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 21, 2023

This has been my favorite dealer for years although I was dupped into buying tires that didn't solve my problem once. I have worked with Todd many times and this last time he was great. More

by REDI_INC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2023 -

Al Piemonte Buick GMC responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. The Al Piemonte Buick GMC Team 888-851-4025

November 16, 2023

Todd in the service department who has been in the service department for a long time is great! He always ensures our vehicles are always up to date with service necessary. Thank you Todd! More

by BKCAPURCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Valdivia
Nov 17, 2023 -

Al Piemonte Buick GMC responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Todd does for Al Piemonte Buick GMC and our customers. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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