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Al Piemonte Buick GMC

Elmhurst, IL

Overview
Employees
Reviews
Vehicles
4.5
1,280 Reviews
The team at Al Piemonte Buick GMC would like to welcome you to our dealership in Elmhurst, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Buick, GMC vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Elmhurst, you can always count on the professional technicians in our Buick, GMC service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Elmhurst count on the high-quality vehicles and services found at Al Piemonte Buick GMC, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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364 W Grand Ave

Elmhurst, IL

60126

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Showing 1,280 reviews

August 06, 2023

The absolute WORST service department ever. I regret buying my extended warranty through Al Piemonte. Never again. Broken promises, very expensive, service tech gets aggravated when you ask qu More

by donnaprunotto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephen
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Aug 08, 2023 -

Al Piemonte Buick GMC responded

We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. We would appreciate the opportunity to discuss your time spent with us. Please contact us at your earliest convenience so we can work together at resolving this. The Al Piemonte Buick GMC Team 888-851-4025

August 03, 2023

I think they have to be more grateful with costumers by providing free soft drinks and snacks other than coffee More

by perez9259.ip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Valdivia
Report | Print
Aug 04, 2023 -

Al Piemonte Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 03, 2023

All of the Ford and Chevy/GMC dealers in the area have hidden fees on top of their internet listed pricing. Al Piemonte was at least a little more upfront about it vs. Zeigler Chevy for example. More

by adam.d.kanouse
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
RJ
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Aug 04, 2023 -

Al Piemonte Buick GMC responded

Thank you for sharing this review regarding your experience with us. We would like to discuss this with you further if you could please contact us at your earliest convenience. The Al Piemonte Buick GMC Team 888-851-4025

August 03, 2023

The service department is professional and attentive. Quality work performed and explains what is being done. Todd the service consultant is great to work with. More

by ORoman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Valdivia
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Aug 04, 2023 -

Al Piemonte Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 02, 2023

I was very pleased with the service, Thank you. Hopefully to see you soon with more customers. More

by jayd24313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Valdivia
Report | Print
Aug 04, 2023 -

Al Piemonte Buick GMC responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

July 30, 2023

It was an AWESOME SERVICE THANKS Everyone Oscar,Rocky and Joe Good Job Guys THANKS AGAIN More

by Juanito74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar,Rogelio(Rocky) Joe Cardenas,Estefania
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Aug 02, 2023 -

Al Piemonte Buick GMC responded

Your review brightened our day! Thank you for sharing your positive experience, and we'd love to have you back at our dealership. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

July 29, 2023

Como de costumbre, excelente atención por parte del Sr José y del equipo de servicio More

by susana.lozada66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Valdivia
Report | Print
Aug 01, 2023 -

Al Piemonte Buick GMC responded

¡Hola Susana! ¡Gracias por esta excelente evaluacion! José es verdaderamente un empleado excepcional y apreciamos a que pudieron darle una gran experiencia. Sinceremente, The Al Piemonte Buick GMC Team 888-851-4025

July 28, 2023

Service prompt and agreement of the purchased honored. Calling for service schedule fast and easy with estimated time of completion acceptable. More

by rosemon888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 01, 2023 -

Al Piemonte Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

July 27, 2023

Did a air bag update and code was still on dash and ask what the code was got said u have to pay 94.00 to know what it is I’m a mechanic so I know they already had scanner on it can’t believe how crooked d More

by THECASTLEBOYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Todd Froehlich
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Valdivia
Report | Print
Jul 28, 2023 -

Al Piemonte Buick GMC responded

It seems as if we fell short of our standards during your visit and we would like to do what we can to remedy the situation. Please reach out to us so we may begin to move forward in a positive direction. The Al Piemonte Buick GMC Team 888-851-4025

July 27, 2023

They are very respectful, helpful, good communication, understanding you and helping me out to find great deal on my and very friendly. 5 star. More

by kwasifrederick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amar and Dan
Report | Print
Jul 28, 2023 -

Al Piemonte Buick GMC responded

Thank you so much for the wonderful compliments! We couldn't be more pleased to hear ourselves described as respectful, friendly, and helpful. We hope you enjoy your new car and we look forward to seeing you again whether for routine service or another purchase. Thanks again! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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