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Al Piemonte Buick GMC

Elmhurst, IL

4.5
1,281 Reviews
The team at Al Piemonte Buick GMC would like to welcome you to our dealership in Elmhurst, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Buick, GMC vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Elmhurst, you can always count on the professional technicians in our Buick, GMC service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Elmhurst count on the high-quality vehicles and services found at Al Piemonte Buick GMC, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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364 W Grand Ave

Elmhurst, IL

60126

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Showing 1,281 reviews

December 01, 2022

Good people good business no complaints. I will definitely be back again and refer others. More

by antoinemckinney2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Valdivia
Dec 02, 2022 -

Al Piemonte Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

December 01, 2022

Jose was particularly helpful and whoever did the repair did a great job (as far as I can tell) :-) More

by BARBARAELLEN2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Valdivia
Dec 02, 2022 -

Al Piemonte Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

December 01, 2022

Even tho it wasn't busy we had to wait a long time for financing. Also. When my husband was given the car nobody even took the time to show him any of the features... More

by Sharon1579
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Arturo Bueno
Dec 02, 2022 -

Al Piemonte Buick GMC responded

Our dealership goal is to provide exceptional service to every single customer. It appears you did not receive this experience with us. We would like the opportunity to speak with you to work on resolving this issue. Please contact us at your earliest convenience. The Al Piemonte Buick GMC Team 888-851-4025

November 29, 2022

GOOD LOCATION,GREAT SERVICE MGR IN TODD,PRICES ARE HIGH LABOR CHARGES NEED TO TELL CUSTOMERS HOW MUCH TIME WAS SPENT ON THE JOB More

by BUMBLEF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2022 -

Al Piemonte Buick GMC responded

Thank you for the great review. Is there anything we can improve to earn a 5 star? Please give us a call to discuss this in person. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 26, 2022

Oil change is way too expensive. They charge the same price for 5-quart change that they do for a 6-quart change. Not fair pricing. More

by ernie.garay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Valdivia
Nov 28, 2022 -

Al Piemonte Buick GMC responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. The Al Piemonte Buick GMC Team 888-851-4025

November 20, 2022

Worse dealership ever alpiemonte sucks they dont care about your car just money they left me no choice but to leave for a diffrent car More

by jpetes76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Todd Froehlich
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Valdivia
Nov 21, 2022 -

Al Piemonte Buick GMC responded

Thank you for taking the time to share your recent experience at Al Piemonte Buick GMC. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact us. Thank you. The Al Piemonte Buick GMC Team 888-851-4025

November 20, 2022

Oscar was great, showed me a lot about the new car I was buying: the carfax reports, questions I had asked about previous maintenance and showed paperwork for previous maintenance. Only reason why I didn't More

by abachraty23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shannon Hunt
Nov 22, 2022 -

Al Piemonte Buick GMC responded

Thank you for the great review. Is there anything we can improve to earn a 5 star? Please give us a call to discuss this in person. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 20, 2022

The reason was low air tire. It looks like it was almost time to close. I would prefer they check the tire. Instead the put air because it was time to close. Sometimes when I we More

by rosavilla48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I would look for names next time , Jose Valdivia
Nov 22, 2022 -

Al Piemonte Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. The Al Piemonte Buick GMC Team 888-851-4025

November 20, 2022

Everyone in the dealership was pleasant and helpful. Went on a test drive with Samantha and she was very knowledgeable about the car and capabilities. More

by karen.franceschi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samantha Zito. 5 star, Joseph Rueda, Alex Rivas, Arturo Bueno
Nov 22, 2022 -

Al Piemonte Buick GMC responded

Thank you for this amazing review, Karen! We really appreciate your business. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 18, 2022

Todd in service was excellent. Appreciated his customer service and detail in working with me the past few days. More

by John H
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

Al Piemonte Buick GMC responded

John, we appreciate your kind words about our service team. Thank you for choosing Al Piemonte Buick GMC for your vehicle needs. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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