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Al Piemonte Buick GMC
Elmhurst, IL
1,281 Reviews
The team at Al Piemonte Buick GMC would like to welcome you to our dealership in Elmhurst, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Buick, GMC vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Elmhurst, you can always count on the professional technicians in our Buick, GMC service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own.
Lots of folks in Elmhurst count on the high-quality vehicles and services found at Al Piemonte Buick GMC, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
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Showing 1,281 reviews
February 16, 2021
Gigi is the best. I call her and she arranges everything and I am in and out in no time. Everyone there is great and I have so-far nothing bad to say about their service and I am on my 3 year there. and I am in and out in no time. Everyone there is great and I have so-far nothing bad to say about their service and I am on my 3 year there. More
by DENNIS.ANDERSON46
Verified CustomerEmployees Worked With
Dave Webb, Gigi Lopez
February 16, 2021
I have been a Buick owner for many years, and I have always gone back to Al Piemonte Buick. I had a great experience upgrading to a newer car and wanted to give credit where credit is due. I had the ple always gone back to Al Piemonte Buick. I had a great experience upgrading to a newer car and wanted to give credit where credit is due. I had the pleasure of working with Jake, who was very informative and patient. I’ve always had uncomfortable experiences shopping for cars because I hate to be pressured. This was a smooth process and he explained everything in detail and was not hesitant to answer all my questions (including all of my nit picking and "negotiating strategies"). Jake went above and beyond to make sure that I got the car that I wanted, with all the specific add-ons. Thank you, Jake, for your amazing help and effort! More
by GABYOLI21
Employees Worked With
Dave Webb, Jake Smrz
February 14, 2021
Great customer service. Fast service Friendly Alex was Great customer service. Fast service Friendly Alex was helpful and did not try to sell additional services. Car was ready faster than expected Great customer service. Fast service Friendly Alex was helpful and did not try to sell additional services. Car was ready faster than expected. Easy to make an appointment. More
by annat399
Employees Worked With
Alex
February 14, 2021
I just popped in for an oil change so not much to say about that. Your waiting area was comfortable and I appreciated the available refreshments. All of the staff was friendly. I'll definitely see you al about that. Your waiting area was comfortable and I appreciated the available refreshments. All of the staff was friendly. I'll definitely see you all again. More
by jfitz
Employees Worked With
Gigi Lopez
February 11, 2021
My family and I have been a loyal customer of this dealership for over 13 years. When service was needed on our vehicles,this dealership is the only one we would consider taking our vehicles to. dealership for over 13 years. When service was needed on our vehicles,this dealership is the only one we would consider taking our vehicles to. More
by gdante60
Employees Worked With
February 09, 2021
Such excellent service. Really appreciate them going the extra mile and never putting pressure on us as we have experienced at other dealerships. David was great to work with! extra mile and never putting pressure on us as we have experienced at other dealerships. David was great to work with! More
by KATIELORD16
Employees Worked With
Chad Kowal
February 08, 2021
Jimmy and Dino made me feel and my husband like family. nothing else can example how wonderful that can be, thank you so much will come back soon nothing else can example how wonderful that can be, thank you so much will come back soon More
by ELIZABETH.MALKE
Employees Worked With
Dave Webb, Dean Demos
February 07, 2021
Todd was very helpful. Wait time was good. Nice to see some familiar faces. Keep up the good work. Thanks for all the services, long time customer. some familiar faces. Keep up the good work. Thanks for all the services, long time customer. More
by buick owner
Employees Worked With
February 05, 2021
Definitely not the same customer service as the old ownership. I called seven times in one day left three voicemails never got a hold of service and the operator is very rude saying well they're probab ownership. I called seven times in one day left three voicemails never got a hold of service and the operator is very rude saying well they're probably busy with customers so they'll call you back when they got time which is what 3 weeks for a call back unbelievable I found a better place to take my car and to buy a car. Al Piemonte Ford always had a bad reputation now they're going to ruin Buick. More
by Neverbuick
Employees Worked With
February 04, 2021
Had one prior poor incident with this dealership which was resolved very well by the Service Writer Gigi, Service Manager Lori, and General Manger Mike Hall on a follow up visit. I wrote a great review f was resolved very well by the Service Writer Gigi, Service Manager Lori, and General Manger Mike Hall on a follow up visit. I wrote a great review for this dealership on Google Reviews. However after that, I called on October 30th with an issue and never received a call back. I called on February 1st and spoke to Gigi. Set up an appointment for later that day to drop off my truck. Several hours later I received a call from Todd. Who stated that they would no longer service my vehicle. Eventually I was forwarded eventually to the Parts Manager who explained that Mike Jones the Service Director - who as it turns out is listed at Al Piemonte Nissan and oversees both - reviewed the file and they would not be able to meet my needs. Basically it explained to me that due to the prior problem I had with my truck they would no longer allow me to bring my truck there for service per Mike Jones. I make no claims to have been pleasant during this phone call. But the two people who resolved the issue are no longer there (Lori & Mike) Would give them all the business. Todd needs to find a new line of work. Gigi has been great. Instead , someone I never met didn't even have the time of day to call and explain or understand things were resolved. But apparently they were not. The truth is I was refused service because Mike Jones saw that my review on this site never came down. He did not want another bad review. He was never a part of any of it. What if maybe. The staff actually did their jobs and got a good review. Like the one they have on Google? These reviews are manipulated plain and simple. More
by SCTTWILEY
