Al Piemonte Buick GMC
Elmhurst, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
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The sales rep Marianna was so nice and explained everything very well. she was very easy to deal with as was the rest of the staff. Great job over all everything very well. she was very easy to deal with as was the rest of the staff. Great job over all More
The service was fast. And the gentleman that helped me was so nice. And remembered me from last visit. I don't remember his name just that it started with a D I believe was so nice. And remembered me from last visit. I don't remember his name just that it started with a D I believe More
The sales rep Tony was very pushy during the negation, he was not willing to run my credit to go over real numbers until we committed to purchasing the vehicle. I am glad that negotiation was taken over by t was not willing to run my credit to go over real numbers until we committed to purchasing the vehicle. I am glad that negotiation was taken over by the manager Oscar who was much more open and willing to work with the customer. I don’t recommend Tony with due to his poor customer service. More
The service and the Rep was excellent as always, there's no need to write a short essay. GOOD JOB, THANKS How much praise does this company need no need to write a short essay. GOOD JOB, THANKS How much praise does this company need More
Exceelent service and sales department. I ended up trading up to a new model of encore with more safety features and they didi a amazing job making this work trading up to a new model of encore with more safety features and they didi a amazing job making this work More
truck problem was fixed and the maintenance team did a good job...i didn't have to wait there, they call me at home when fixed good job...i didn't have to wait there, they call me at home when fixed More
Very friendly and fast service! I was taken without an appointment. I was at the dealership less than two hours. I was also checked on twice by Dustin. appointment. I was at the dealership less than two hours. I was also checked on twice by Dustin. More
Horrible place to shop for a car. Stopped by the dealer to purchase a new vehicle. The salesman was extremely pushy and unprofessional. He came back with a price tag of over $100,000 with fees he didn’t kn to purchase a new vehicle. The salesman was extremely pushy and unprofessional. He came back with a price tag of over $100,000 with fees he didn’t know what they are for. He did not follow any COVID safety rules, no mask and put out his hand for a handshake. Since he did not introduce himself I couldn’t catch his name. Young short Latino with a desk all the way at the end. Totally unqualified for this position. They simply should not have sales reps with such poor attitude and horrible customer service on the floor. Management should have identified that such salesperson is only a loss for a dealer. First and last time there. More
Service was good and the work was done on time. Friendly staff. Bathroom was not working in the service waiting area. Vehicle was washed and clean when it was ready. staff. Bathroom was not working in the service waiting area. Vehicle was washed and clean when it was ready. More
Came in for my service appointment and added a comment to the notes that needed to be looked at and after everything was done I asked did that get looked at and the guy said he didn't see anything in my note the notes that needed to be looked at and after everything was done I asked did that get looked at and the guy said he didn't see anything in my notes, however he took care of the problem with no issue. Thanks! More



