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Al Piemonte Buick GMC - Service Center

Elmhurst, IL

4.6
640 Reviews

640 Reviews of Al Piemonte Buick GMC - Service Center

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November 20, 2022

Worse dealership ever alpiemonte sucks they dont care about your car just money they left me no choice but to leave for a diffrent car More

by jpetes76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Todd Froehlich
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Valdivia
Nov 21, 2022 -

Al Piemonte Buick GMC responded

Thank you for taking the time to share your recent experience at Al Piemonte Buick GMC. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact us. Thank you. The Al Piemonte Buick GMC Team 888-851-4025

November 20, 2022

The reason was low air tire. It looks like it was almost time to close. I would prefer they check the tire. Instead the put air because it was time to close. Sometimes when I we More

by rosavilla48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I would look for names next time , Jose Valdivia
Nov 22, 2022 -

Al Piemonte Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. The Al Piemonte Buick GMC Team 888-851-4025

November 17, 2022

I had a good experience with the people who helped me out with all the process not only at the service but for sales representativesas well. They have an excellent customer service at sales department, I w More

by mperea2621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Hurtado and Benny Hanna , Jose Valdivia
Nov 18, 2022 -

Al Piemonte Buick GMC responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 12, 2022

The people where super nice and helpful wishing all dealerships where just as friendly that’s why i wined up there where some dealerships make you feel like you got kiss there xxx and spend your money More

by DUCKIEBLADE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Dimas
Nov 15, 2022 -

Al Piemonte Buick GMC responded

We love hearing about customers that have a terrific experience at Al Piemonte Buick GMC! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 11, 2022

I had coupons for oil change, transmission fluid change and they take only one coupon!!! That's bad. More

by jacek szostek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Valdivia
Nov 14, 2022 -

Al Piemonte Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. The Al Piemonte Buick GMC Team 888-851-4025

November 04, 2022

Todd Frolich in the service department does an outstanding job every time I bring my car in for service. More

by WILLIEONE65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Al Piemonte Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 01, 2022

Friendly people, good service, but my car was damaged upon return. My passenger mirror was "askew" and won't return to it's normal position. And there were greasy fingerprints on my door and door handl More

by Nikisa1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2022 -

Al Piemonte Buick GMC responded

Thank you for the great review. Is there anything we can improve to earn a 5 star? Please give us a call to discuss this in person. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 01, 2022

Took the car in for an oil change. Everyone was friendly. Would recommend to my friends More

by suemajczan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Valdivia
Nov 03, 2022 -

Al Piemonte Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

October 30, 2022

Everyone in the servicing department are great! Especially Todd! I have always been taken care with professionalism and courtesy. Thank you for all that you do. More

by Doraidal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Valdivia
Nov 01, 2022 -

Al Piemonte Buick GMC responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

October 16, 2022

Awesome as usual! Always have had a good experience at Al Piemonte Buick. Thank you. More

by DSHORTSTORY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2022 -

Al Piemonte Buick GMC responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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