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Al Piemonte Buick GMC - Service Center

Elmhurst, IL

4.4
519 Reviews

519 Reviews of Al Piemonte Buick GMC - Service Center

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January 25, 2024

I brought my car in on a Saturday afternoon Because the check engine light came on And had no Acceleration power at all.I was greeted by Neil who Took my car in and listened to my concerns.he was even abl More

by wawa3568
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil Myhre
Jan 26, 2024 -

Al Piemonte Buick GMC responded

Thank you for the review. We appreciate you taking the time to write about your experience. The weekend service is specially designed to be very fast and efficient. We try to make adjustments to the daily schedule for those customers we need to walk in and out without a scheduled appointment. We are very happy we were able to accommodate your vehicle, and we hope your grandson had a great birthday. Take care! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

January 22, 2024

Professional service and Jose treats customers with the same professional consistency every time. Thank you More

by Juankc9pfg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2024 -

Al Piemonte Buick GMC responded

Hi Juan, and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

January 18, 2024

It is a pleasure to have my car serviced. I'm always greeted with a friendly hello from Todd. He is quick to assess my concerns and let's me know the status of the situation. More

by dclococo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2024 -

Al Piemonte Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

January 18, 2024

Great service. I was in and out with no problem. Will bring my cars back. More

by CLIFFSOLBERG2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2024 -

Al Piemonte Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

January 18, 2024

Esta vez si pudieron solucionar el problema, hasta el momento no tengo ninguna novedad, está funcionando bien More

by susana.lozada66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2024 -

Al Piemonte Buick GMC responded

Estamos dedicados a brindar un servicio al cliente de calidad en todas las áreas de nuestro concesionario. ¡Gracias por tomar el tiempo de notar esos esfuerzos y por dejar una evaluacion tan increíble! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

January 18, 2024

I was stranded with the vehicle. Todd arranged for the tow, got it to the dealership for prompt repair. Thank you Todd More

by JUNKMAN60191
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2024 -

Al Piemonte Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

January 10, 2024

VERY GOOD X X X X X X X X X X X X X X X More

by THENICK04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

Al Piemonte Buick GMC responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

January 06, 2024

Great service and Todd was very helpful getting me back into the vehicle as soon as possible. More

by clarence2463
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2024 -

Al Piemonte Buick GMC responded

Hi Clarence, and thank you for this great review! We're happy to hear that Todd took care of you! They are a great asset and we appreciate all that they do. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

January 04, 2024

Como siempre que voy, excelente atención y rapidez en el servicio, sala de espera cómoda More

by susana.lozada66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2024 -

Al Piemonte Buick GMC responded

Estamos dedicados a brindar un servicio al cliente de calidad en todas las áreas de nuestro concesionario, Susana. ¡Gracias por tomar el tiempo de notar esos esfuerzos y por dejar una evaluacion tan increíble! Atentamente, El equipo Al Piemonte Buick GMC 888-851-4025

January 03, 2024

I’ve been buying vehicle’s since 1999 here always had a great relationship with service techs.I’ve known Todd a very long time and he always tells me what wrong and how much of a cost great guy! More

by SCOTTJULIE1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2024 -

Al Piemonte Buick GMC responded

Scott, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025