Al Piemonte Buick GMC - Service Center
Elmhurst, IL
647 Reviews of Al Piemonte Buick GMC - Service Center
Todd in service was great. Explained everything to me in way I could understand. Work was done fast and I was able to wait. Explained everything to me in way I could understand. Work was done fast and I was able to wait. More
Todd is always very good about dealing with my truck for service. He understands how particular I am and makes sure that everything is just right. Thank you, Todd. service. He understands how particular I am and makes sure that everything is just right. Thank you, Todd. More
Todd is my "go to person" for service. he keeps me updated when I'm in for service. everyone is friendly, . he keeps me updated when I'm in for service. everyone is friendly, . More
Easy to make appointment Service is fast. s.Service Dept is polite and explains what is needed s.Service Dept is polite and explains what is needed More
The Service Department and service was good, grant the fact that one of the systems was down and I was giving a handwriting receipt. fact that one of the systems was down and I was giving a handwriting receipt. More
The mechanics do a good job, however the customer service was not that great. I picked up my car the first time and one of the bulbs was still not working. I attempted to make a follow up appointment which t was not that great. I picked up my car the first time and one of the bulbs was still not working. I attempted to make a follow up appointment which took time and then I found out that the day I dropped it off, they were not prepared to work on it and said it could be 2 days before it was worked on. It finally got worked out, but I do not feel that was great customer service. More
Al Piemonte listened to every concern I had with my vehicle. They addressed all of the issues so quickly and offered me a vehicle during the repair process. vehicle. They addressed all of the issues so quickly and offered me a vehicle during the repair process. More