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Al Piemonte Buick GMC - Service Center
Elmhurst, IL
644 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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644 Reviews of Al Piemonte Buick GMC - Service Center
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October 29, 2020
My Buick Enclave needed some service as I was there I went in looking for a newer vehicle preferably a GMC pickup and found what I liked with the assistance of Salesman Tony Losacco. Assisted by Joe T. went in looking for a newer vehicle preferably a GMC pickup and found what I liked with the assistance of Salesman Tony Losacco. Assisted by Joe T. More
by Dale P.
October 25, 2020
The service department was the best I have ever experienced. The repair was done in a timely fashion. The two gentlemen i dealt with at the service desk were very informative, honest and patient. experienced. The repair was done in a timely fashion. The two gentlemen i dealt with at the service desk were very informative, honest and patient. Sorry i do not have their names More
by MSTCHWCZ
Verified CustomerEmployees Worked With
October 20, 2020
Concern, None of the Service advisory staff or other dealership staff members were practicing the Covid-19 CDC recommendations. Two that I observed, No One was Wearing Mask, 6' rule not observed, also n dealership staff members were practicing the Covid-19 CDC recommendations. Two that I observed, No One was Wearing Mask, 6' rule not observed, also no hand sanitizers, no plastic dividers. I was also surprised when I paid my bill that the office staff was not observing CDC recommendations. More
by paul.swiderski
Employees Worked With
October 18, 2020
I am absolutely DISGUSTED with this service department. Everyone at this place seems to be a "manager". Can't ever get a hold of upper management... My car has been DESTROYED. They did a xxxx poor job at Everyone at this place seems to be a "manager". Can't ever get a hold of upper management... My car has been DESTROYED. They did a xxxx poor job at fixing my mold issue the first time. I HAD TO BRING IT BACK because I could still smell the mold! Turns out....THEY DIDNT REPLACE THE MOLDY CARPET ALL THE WAY THROUGH!!! Why they didnt fix it makes no sense....How they let me take my car home like this is BEYOND ME. I was 34 weeks pregnant at the time. Not like they cared. They clearly just want their money. They "fixed" it a second time....but this time they had to rip pretty much the whole front end off inside to replace the carpet that should have been done the first time....There is so many pieces broken now its INSANE. I could have done a better job putting this back together!!! My car WAS in great shape....now I have to fix things THAT WEREN'T EVEN BROKEN IN THE FIRST PLACE! THANKS FOR NOTHING!!!! DO NOT COME HERE! Go somewhere where you will get exceptional service because you're not going to get it here!!!! More
by Jen B
October 15, 2020
Awesome place to visit. Friendly staff. I love coming to the dealership to see Steve Hall. Steve is the best sales rep EvER. No complaints the dealership to see Steve Hall. Steve is the best sales rep EvER. No complaints More
by FLOWERSCM787
October 11, 2020
Good service from them all. I would recommend my friends and family to choose going to Go to Al Piemonte for cars and services I’m very pleased and family to choose going to Go to Al Piemonte for cars and services I’m very pleased More
by jayebird0214
October 07, 2020
Fast service needed a oil change short on time and it was a Saturday in and out 1 hr Could not ask for anything more a Saturday in and out 1 hr Could not ask for anything more More
by chrisanest
September 20, 2020
Super service! Sales team bent over backwards to make sure that the vehicle was at 100%. Gigi in the Service Department as maintained great communication with me during a follow up service. Highly reco sure that the vehicle was at 100%. Gigi in the Service Department as maintained great communication with me during a follow up service. Highly recommend. More
by jjknuth
Employees Worked With
Steven Hall, Gigi Lopez
September 14, 2020
Great service, friendly customer service, waiting room always clean and comfortable, very quick service, always take the time wash the vehicle after service, never had a problem with service that was done always clean and comfortable, very quick service, always take the time wash the vehicle after service, never had a problem with service that was done. More
by CARLSONWOLFMAN
September 03, 2020
Todd has been assisting me since I got my car back in 2015...knowablge and overall great guy...I know that I can always depend on him for sound advice. 2015...knowablge and overall great guy...I know that I can always depend on him for sound advice. More
by BOBBYINSOHO
Employees Worked With
