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Al Piemonte Ford

Melrose Park, IL

4.8
422 Reviews

2500 W North Ave

Melrose Park, IL

60160

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Showing 422 reviews

July 15, 2015

BEST NEW CAR BUYING EXPERIENCE EVER!!!!!!!!!! The purchase of my 2015 FORD ESCAPE was the best car buying experience ever,no "high pressure sales" tactics.Lanell had a salesman David Glaser take c More

by joe r
Recommend Dealer
Yes
Employees Worked With
David Winoker, Sam Hammad, Lanell Gray, David Glaser
Jul 16, 2015 -

Al Piemonte Ford responded

Joe, thanks so much for taking the time to write this review! Our team is focused on making the car buying experience both pressure-free and enjoyable, and I'm very pleased that your visit reflected our efforts. Lanell, David and Sam will be thrilled to hear how their great customer service has produced another satisfied customer. Congrats on your new 2015 Ford Escape! Please let us know if there's anything else we can do for you! Also, check us out on Facebook and Twitter to stay connected with dealer news and promotions. Best regards, Joe Giarratana - Digital Director - apc.jg@comcast.net

June 24, 2015

Friendly employees I arrived at 12pm to purchase a new 2015 Escape. I expected it to be a quick and fast process, I meet Lanell who was very friendly. I did mention to L More

by Ogirl280
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Dazzo, Lanell Gray, David Glaser
Jun 25, 2015 -

Al Piemonte Ford responded

I am pleased to hear that your overall experience with us was so positive. However, we're very sorry for any inconvenience that occurred in our sales department. Your feedback will certainly be taken into consideration for areas where we may need to improve. If you would like to discuss these matters further, please contact me at your earliest convenience. Sincerely, Joe Giarratana - General Manager - apc.jg@comcast.net

June 22, 2015

Appreciated the great customer service provided.!!! Al Piemonte Ford provided excellent customer service. This was a smooth transaction, on day 2 they had all the paper work and car ready for delivery. More

by medina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Glaser
Jun 23, 2015 -

Al Piemonte Ford responded

Medina, thanks so much for taking the time to write this review! Our team is focused on making the car buying experience both smooth and enjoyable, and I'm very pleased that your visit reflected our efforts. David is a valuable member of our team and will be pleased to hear your kind words as well. Enjoy your new 2015 Ford Focus! Please let us know if there's anything else we can do for you! Also, check us out on Facebook and Twitter to stay connected with dealer news and promotions. Best regards, Joe Giarratana - General Manager - apc.jg@comcast.net

June 18, 2015

I truly appreciated my second purchase!!! My Salemen actually seemed like a friend. Walking, looking for just what I wanted!:HE FOUND IT! Secondly Mark, Finance Dept, told me two years ago, " More

by satisfiedcustomer, TWO TIMES!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Dazzo
Jun 19, 2015 -

Al Piemonte Ford responded

Thank you for leaving us this terrific feedback and for your continued patronage! Our team works extremely hard to keep our customers coming back and it's a pleasure to hear we've succeeded. Mark and Mike will be pleased to hear your kind words as well. We appreciate your business and if you have any questions please stop by for a visit.  Best regards, Joe Giarratana - General Manager - apc.jg@comcast.net

June 10, 2015

Excellent Experience Al Piemonte Ford was easily the greatest car dealership experience I have had. Salesman C.T. and Sales Manager Lanell delivered a wonderful experience More

by grand1994
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lanell Gray
Jun 11, 2015 -

Al Piemonte Ford responded

 I sincerely thank you for going out of your way to write this review about our dealership! Customer satisfaction is our top priority, and I am happy to hear that your experience with us was the greatest! Congrats on your new 2015 Ford Focus SE! It's fantastic that we have earned your repeat business, and we look forward to seeing you again in the future! In the meantime, be sure to stay connected with us on Facebook and Twitter. Best regards, Joe Giarratana - General Manager - apc.jg@comcast.net

May 19, 2015

Car Purchase This was the most painless and smoothest car buying experience I have ever had. The people are friendly and willing to work around your circumstance. More

by JCA144
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Dazzo, Matt Szajewski
May 20, 2015 -

Al Piemonte Ford responded

Thanks for writing this review! It is imperative to us that we make the car-buying experience painless and efficient from the initial negotiations to the final paperwork, and I'm very pleased that your visit with us mirrored our efforts. We appreciate your business and look forward to working with you again in the future! In the meantime, be sure to stay connected with us on Facebook and Twitter for dealer news and specials.  Best regards, Joe Giarratana - General Manager - apc.jg@comcast.net

May 18, 2015

George is the Best! I was in need of a car because my 96' Ford Contour needed work costing more than the value of itself. I began the search looking online and other deal More

by kpilman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Nano
May 19, 2015 -

Al Piemonte Ford responded

Thanks for dropping by to leave this great review! I'm so happy to hear that you and your mom received top-notch service from George. I hope that you are enjoying your new car fully and if you have any questions down the road, be sure to give us a call. We appreciate your recommendation and we look forward to working with you again! Best regards, Joe Giarratana - General Manager - apc.jg@comcast.net

May 15, 2015

The best sales man on the planet I promise you, this is no hipe. The person did exacatly what he said. I never had an honest sale person, or should I say a car sale person in my lif More

by Alisha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Bono, Lanell Gray
May 18, 2015 -

Al Piemonte Ford responded

Alisha, it was a pleasure to read about your recent purchase experience. Congratulations on your new car! Leneal is a key component of our team and will be thrilled to hear how his great customer service has produced another satisfied Al Piemonte Ford customer. I'll be sure to pass along your kind remarks to Jason as well. It's fantastic that we have earned your repeat business, and we look forward to seeing you again in the future! In the meantime, be sure to stay connected with us on Facebook and Twitter. Best regards, Joe Giarratana - General Manager - apc.jg@comcast.net

May 14, 2015

Buying a car sucks........unless!! First off I'm not a "planted" reviewer. I'm a real customer that DID purchase a car from Al Piemonte Ford. Very sorry to hear Al has left us!! Al Pie More

by Geno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lanell Grey
May 15, 2015 -

Al Piemonte Ford responded

Geno, thanks so much for taking the time to write this review! Our team is focused on making the car buying experience both hassle-free and enjoyable, and I'm very pleased that your visit reflected our efforts. Congrats on your new car! We appreciate your loyal business and let us know if there's anything else we can do for you! Also, check us out on Facebook and Twitter to stay connected with dealer news and promotions. Best regards, Joe Giarratana - General Manager - apc.jg@comcast.net

May 13, 2015

used car sales Tom Jahn is a great service director takes care of his customers. So when ever I have an issue he told me to come see him and he will take care of i More

by Fernando
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Dazzo
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