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Al Piemonte Nissan

Melrose Park, IL

4.5
2,677 Reviews

1600 West North Avenue

Melrose Park, IL

60160

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Showing 2,677 reviews

February 11, 2021

Thank you to Paul, you expertise and knowledge made my car buying experience so easy. My family and I are so happy meeting you and I will highly recommend you More

by egomez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul DeFillipis
Feb 17, 2021 -

Al Piemonte Nissan responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

February 11, 2021

I do not usually write reviews but Paul is the man. He helped my family buy that 21 Rogue and his experience and knowledge was unbelievable More

by Flip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul DeFillipis
Feb 17, 2021 -

Al Piemonte Nissan responded

I am happy to hear your time spent with Paul was pleasant. Congratulations on your new Rogue! If you have any questions or need any further assistance, please come back to visit us. We look forward to seeing you in the future. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

February 11, 2021

Thanks Paul for all your help with my new Altima. You were so helpful I am so happy and will tell everyone about you. Thanks so much More

by Serranomelissa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul DeFillipis
Feb 17, 2021 -

Al Piemonte Nissan responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Paul and our team were helpful during your visit and that you love your new Altima. If you have any questions, please don't hesitate to reach out to us again. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

February 11, 2021

Not recommend I took my car something is wrong with the air conditioner and they said it is fine is the second time no no. More

by ROBERTOBAHENA12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Elena Garcia
Feb 17, 2021 -

Al Piemonte Nissan responded

Our customers are our top priority, and it is concerning to read we didn’t meet your needs during your most recent visit. If you would like, please contact me at your earliest convenience so I may better understand what happened. I look forward to hearing from you. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

February 10, 2021

it took 5 hours for my car to get serviced. they supposedly changed my tpms sensor but the tire pressure light has been blinking and been on since i got my car back although it looks like there is n More

by javila
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
roberto salazar
Feb 16, 2021 -

Al Piemonte Nissan responded

Javila, we want to learn more regarding your recent visit as your experience does not reflect our values. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

February 10, 2021

Came in looking at a Nissan Kicks and Thanks to Emilio and the Al Piemonte Staff I was able to walk about with it. Thanks for all your help would highly recommend. More

by Destinee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emilio
Feb 16, 2021 -

Al Piemonte Nissan responded

Destinee, thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Al Piemonte Nissan! Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

February 10, 2021

Brought Nissan to fix my telephone Bluetooth problem showed service manager the problem he agreed yet the technicians cannot find the problem and still there More

by Chgoblablade
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Baustista, Melissa De La Rosa, Juan Becerra, Carlos Rodriguez, Elena Garcia, Jackie Orellana, Oscar Cano
Feb 12, 2021 -

Al Piemonte Nissan responded

We are concerned about this issue and committed to promptly resolving it. Please contact us directly as soon as you can and we can work on a resolution together. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

February 10, 2021

I always thought that I could trust but I see that they do not care at all what the owners of the car say they had the car for several hours and it does not seem to be a car agency they did not solve the p More

by Jose r
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Juan Becerra
Feb 16, 2021 -

Al Piemonte Nissan responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

February 10, 2021

My local dealer quoted me for an $800 repair, but Al Piemonte Nissan completed a simple fix that costed me $0. Amazing and honest service! More

by davepgn98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Rea, Edgar Orellana, Carlos Rodriguez, Jackie Orellana
Feb 16, 2021 -

Al Piemonte Nissan responded

We appreciate your kind words, Dave. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

February 09, 2021

I wouldn’t rather be at any other dealership great customer service great salesmen they really makes you feel like this is where you were supposed to have come to More

by Lenolarichardson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Rea, Edgar Orellana, Erick Orellana, Oscar Baustista, Carlos Rodriguez, Jackie Orellana, Oscar Cano
Feb 12, 2021 -

Al Piemonte Nissan responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

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