Al Piemonte Nissan

Friendly staff and fast service. Reasonably priced. Each and every time that I need to go into the service department they always take care of me really good. Each and every time that I need to go into the service department they always take care of me really good. More

I love going to Nissan they always give me great service. The friendliness of the service workers is always great. I will always come there for my car and will recommend it to anyone who will listen. The friendliness of the service workers is always great. I will always come there for my car and will recommend it to anyone who will listen. More

Danny did a great job with the sale of the vehicle. The very next morning after purchase, we discovered a lump/defect in the front panel. I took a picture and sent it to Danny. He advised us to bring the v very next morning after purchase, we discovered a lump/defect in the front panel. I took a picture and sent it to Danny. He advised us to bring the vehicle in for repair. We scheduled a 1pm visit. Danny was not there when we arrived to assist. I met with Oscar in the service dept. Danny eventually sent me a text to state that he was at lunch. We were there for over an hour, but Danny never checked in on us or followed up. That was disappointing, particularly since we had spent hours in the dealership the day before, buying the car. After a $45K purchase, we expected the car to be spotless, but it was half washed/cleaned. Oh well! More

Needs Improvement! I had to insist on an obvious defect on the front panel on the car that I had just purchased less than 24 hrs prior. I provided Oscar with a picture that I took of the defect and also sh on the front panel on the car that I had just purchased less than 24 hrs prior. I provided Oscar with a picture that I took of the defect and also showed him the car. He initially rubbed his had across the lump and agreed. However, after he spoke to his manager, he advised me that it was not a lump/defect in the front panel, but simply a part of the car's body/form, and that several other cars on their lot had the same lump on the panel. How insulting! I then asked that he show my husband and I some of those cars! Not one of the cars that he showed us had that defect! I strongly considered going into the showroom and cancelling the entire $45K purchase. No, I would not recommend this service department based on my experience. We were elated to purchase this vehicle and had a pleasant experience up until we deal with the service dept. I received no follow-up on an ETA after several days. I dropped the vehicle off the the 29th and did not hear back! I emailed Oscar for a follow-up and ETA on the 5th and magically, the car was repaired on the 6th. The service manager never spoke with us! More

Sales and Customer Service are on the same page; they believe in their product, and all customers are important. Straight-forward communication and honesty has been proven again just recently during my believe in their product, and all customers are important. Straight-forward communication and honesty has been proven again just recently during my second new Sentra purchase. I highly recommend Al Piemonte Nissan in Melrose Park! More

Paul was absolutely amazing. He got me the car I wanted and gave me the best possible deal. He was patient with me and never pressured me. and gave me the best possible deal. He was patient with me and never pressured me. More

Al Piemonte Nissan has always been great to me and my family. When we were looking for a new Rogue we gave them our business because of the confidence we have in them once the sale is over. As always eve family. When we were looking for a new Rogue we gave them our business because of the confidence we have in them once the sale is over. As always everything was smooth and everyone was super nice and professional. More

Love the customer service they treat you great and get you on the way love the establishment and the staff members great place to go you on the way love the establishment and the staff members great place to go More

Matt was great. He helped me choose the best option. He communicated with me throughout the entire process. He was a very helpful guy, thanks! communicated with me throughout the entire process. He was a very helpful guy, thanks! More