Back

Al Piemonte Nissan

Melrose Park, IL

4.5
2,677 Reviews

1600 West North Avenue

Melrose Park, IL

60160

Directions

By Type

Showing 2,677 reviews

November 30, 2020

I have used the service center multiple times and have had a good experience every time. The staff is helpful and informative and for service I would recommend this dealership. For sales I would absolu More

by M.E.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sebastian Garcia, Miguel Marin
Dec 02, 2020 -

Al Piemonte Nissan responded

We want to learn more regarding your recent visit as your experience does not reflect our values. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

November 29, 2020

I was very happy with the service department. Carlos was very professional and courteous. I highly recommend using Al Piemonte Nissan for all your sales and service needs. More

by RichD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sammy Alfano, Gabriel Medina, Sebastian Garcia, Oscar Baustista, Melissa De La Rosa, Juan Becerra, Carlos Rodriguez, Elena Garcia, Jackie Orellana, Oscar Cano
Dec 02, 2020 -

Al Piemonte Nissan responded

Thank you for putting your trust in Al Piemonte Nissan! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

November 28, 2020

He was very friendly. He had my car ready for me at reasonable time. He kept me updated on my time.he checked for anything else that may need to be serviced on my vehicle. More

by Bettyjmcbee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Baustista, Juan Becerra, Carlos Rodriguez
Dec 02, 2020 -

Al Piemonte Nissan responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

November 28, 2020

Wait time is ridiculous! Made an appointment for 7:30am. Was one of the first car being seen and it was ready at 4. It was an hour and half job. I thought of making a schedule was to accommodate the custome More

by DLBURDEN2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Oscar Baustista
Dec 02, 2020 -

Al Piemonte Nissan responded

Thank you for your feedback. Our customers are our top priority, and it appears that your recent experience with our staff does not reflect that. Please don't hesitate to contact us so that we can discuss this issue in greater depth. We hope to hear from you soon. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

November 28, 2020

Frank was great. He showed me the vehicle and answered all my questions. He got the job done. He and the finance manager got this deal done rather quickly. I'm very happy with my purchase. More

by Maurice Gibson
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michal Pyszora, Frank Lobos
Dec 02, 2020 -

Al Piemonte Nissan responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

November 28, 2020

Went in for an oil changes and car wash. The process was easy, the staff was friendly and thoroughly answered questions regarding the services being provided. More

by Julyette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Orellana
Dec 02, 2020 -

Al Piemonte Nissan responded

Julyette, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

November 28, 2020

Good people to deal with, Al piemonte Nissan is a Family dealer. If you are on the market for a new o pre-owned car. Come here. More

by Munozmaria843
Recommend Dealer
Yes
Employees Worked With
Angel Rodriguez
Dec 02, 2020 -

Al Piemonte Nissan responded

Thank you so much for taking the time to share your kind words about your experience at Al Piemonte Nissan! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

November 28, 2020

From start to finish, service was impeccable. AP Nissan staff went above and beyond, even if I only came in for an oil change. I feel very well taken care of with my new car purchase. Thank you! More

by MINGLOSNIAK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa De La Rosa
Dec 02, 2020 -

Al Piemonte Nissan responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

November 28, 2020

Buen lugar para adquirir su vehiculo al piemonte nissan en melrose park. Pregunten por Ángel Rodríguez muy buenas personas para negociar tu auto nuevo o usad. More

by Elcavo001
Recommend Dealer
Yes
Employees Worked With
Angel Rodriguez
Dec 02, 2020 -

Al Piemonte Nissan responded

Estamos dedicados a brindar un servicio al cliente de calidad en todas las áreas de nuestro concesionario. ¡Gracias por tomar el tiempo de notar esos esfuerzos y por dejar una evaluacion tan increíble! Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

November 28, 2020

Al piemonte nissan es un buen lugar para responder todas tus preguntas aserca de tu vehiculo. Pregunten por Ángel Rodriguez el lo puede ayudar con lo que necesiten. More

by Elcavo001
Recommend Dealer
Yes
Employees Worked With
Angel Rodriguez
Dec 02, 2020 -

Al Piemonte Nissan responded

Estamos dedicados a brindar un servicio al cliente de calidad en todas las áreas de nuestro concesionario. ¡Gracias por tomar el tiempo de notar esos esfuerzos y por dejar una evaluacion tan increíble! Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

...
68
...