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Al Piemonte Nissan

Melrose Park, IL

4.5
2,677 Reviews

1600 West North Avenue

Melrose Park, IL

60160

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Showing 2,677 reviews

November 14, 2020

Car was taken in for some issues with tires and warning signals. Al Piemonte had vehicle for several hours but didn’t repair falling under carriage plastic under front end obstructing cámara view. More

by Claudiacarreno82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alvaro Bobadilla
Nov 17, 2020 -

Al Piemonte Nissan responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

November 14, 2020

Service is good but the only problem is the wait! Took me 2 hrs for a oil change really? Perhaps this. Could be fix since the waiting line was short More

by juancc67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa De La Rosa, Elena Garcia
Nov 17, 2020 -

Al Piemonte Nissan responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

November 14, 2020

Both Oscars were very helpful with getting my truck in each time in order to get the problem assessed and resolved in a timely manner. More

by Mongolian1$
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Baustista, Oscar Cano
Nov 17, 2020 -

Al Piemonte Nissan responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

November 14, 2020

They are a friendly group. Also helped me out when i needed them. Always available. Dwayne is quite a character, & very knowledgeable. He is all about service. More

by ralphwd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne / He works on the Leaf, Danny Ramirez, Carlos Rodriguez
Nov 17, 2020 -

Al Piemonte Nissan responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Dwayne does for Al Piemonte Nissan and our customers. Hope to see you again soon! Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

November 14, 2020

I went there for alignment, after they performed alignment and charged me 100$, they recommended me to replace control arm and other parts. So basically to change parts and to do again alignment and More

by TANJA.BOZIC012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa De La Rosa
Nov 17, 2020 -

Al Piemonte Nissan responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

November 14, 2020

I like how I can get visit updates on their app. The service is faster compared to other places I have been to. I don't like it when I'm in the waiting area and the sales man comes to try to sale me a n More

by H.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elena Garcia
Nov 17, 2020 -

Al Piemonte Nissan responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

November 13, 2020

Olimpia is a very knowledgeable , kind , take the time to answer all your questions,excellent costumer service . I will recommend Nissan to my friends .tank you More

by mnavarro402
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Olimpia
Nov 17, 2020 -

Al Piemonte Nissan responded

We cannot thank you enough for your wonderful review of Al Piemonte Nissan and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

November 13, 2020

I was very pleased with the way Paul went above and beyond to make sure I had a car and the way he treated me was outstanding More

by POOCHIE1380
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul DeFillipis
Nov 18, 2020 -

Al Piemonte Nissan responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

November 13, 2020

The service department has . good working techs and advisors .friendly people .always willing to help out with anything that needs to be done .highly recommend. More

by Lowkey41072
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Becerra
Nov 17, 2020 -

Al Piemonte Nissan responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

November 13, 2020

Waited for a little over 2hrs for an oil change. If you were staff short, would be so nice to know, because it's a lack of respect and professionalism to have you there just waiting for a service that basi More

by rochoteco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Elena Garcia
Nov 17, 2020 -

Al Piemonte Nissan responded

We appreciate you sharing the feedback regarding your recent oil change. We try our hardest to get our customers in and out as quickly as possible, but not at the expense of rushing through our service work. Thank you for taking the time to let us know about this issue. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

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