This sales manager played games, didn’t return phone calls and procrastinated in getting my vehicle to Somerset GMC in a trade for a vehicle he wanted. Somerset was amazing in finding me the vehicle I wanted, but Al Serra had the vehicle on his lot. The dealers trade vehicles all the time, but the salesman made me wait 4 days before I could purchase it through Somerset in Troy. Rick Madzia is the only salesman you want to see. He came in on his day off the sell me the vehicle at Somerset GMC in Troy. Go see Rick at Somerset if you want amazing service from someone who really cares that you get the vehicle you want.