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Al Serra Buick GMC

Grand Blanc, MI

4.7
97 Reviews

6201 S Saginaw Rd

Grand Blanc, MI

48439

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97 Reviews of Al Serra Buick GMC

August 26, 2024

Did not quote me a labor charge when I called. I was really miss quoted More

by robbinsnest67
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Mark
Aug 26, 2024 -

Al Serra Buick GMC responded

Thank you for your feedback. We regret to hear about the situation you have described. Please email your name and contact details to cx@alserra.com, and we will contact you.

August 01, 2024

The service representatives were great. They kept me updated on the status of my vehicle. Will definitely recommend them. More

by Kat
Recommend Dealer
Yes
Employees Worked With
Rob and Mike
July 18, 2024

I have been a customer with Al Serra Auto Plaza for 25+ years, and have no plans to go elsewhere. My interactions with the sales staff or service area folks are always pleasant, and I am consistently treat More

by asavag02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Pullen
May 16, 2024

Very easy to work with. Polite and knowledgeable employees in both sales and the service department. More

by R2281
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Drudi
April 13, 2024

I had a great experience with Tom! He asked me what I wanted in a vehicle. He showed me different ones I test drove one explained all the features I chose my car the same day answer al More

by Lisa F
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Short
April 02, 2024

Our Sales Person, Trent Vartanian was outstanding. He personally guided us through the sales process. We looked at many different brands and models and we absolutely love our new purchase. He did a More

by Chad Toms
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trent Vartanian
March 31, 2024

Nothing but professional! Excellent communication from beginning to end. My 4th purchase at this location and will return again. More

by Cass
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sonia Frye
March 11, 2024

Darwin is the best. He made sure everything was as easy as possible. I highly recommend you ask for him to guide you into the best deal. He went above and beyond to make More

by melissa331
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darwin the best
December 17, 2023

Steve in the service department was extremely helpful and responsive to my need. He explained and priced my brake job fairly and with the help of the technician completed the job rapidly to meet my urgent ne More

by jwwbcw65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve in service dept
April 17, 2023

Always happy with AL Serra. The salesperson, Glenn Libtow, answered all of my questions and got back to me right away, and was very professional. More

by barneyhennessy
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Glenn Libtow
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