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Al Spitzer Ford

Cuyahoga Falls, OH

Overview
Employees
Reviews
Vehicles
4.6
705 Reviews
At Al Spitzer Ford, we're dedicated to providing our customers with a hassle-free experience every time they visit us! With an extensive line-up of brand new Ford models as well as our certified and pre-owned used car selection, we've got the perfect fit for you and your family. Our Financing experts are always available to work with your loan and lease needs, and the Service team stands ready for anything from routine maintenance to larger repair orders. Stop in to our Cuyahoga Falls dealership today and see everything Al Spitzer Ford has to offer you!
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3737 State Road

Cuyahoga Falls, OH

44223

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Showing 705 reviews

March 24, 2026

I like this dealership because I feel like they are honest and they don't try to sell me unnecessary things. More

by Mgar10
Recommend Dealer
Yes
Employees Worked With
Andrew Knittel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Knittel
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Mar 24, 2026 -

Al Spitzer Ford responded

It’s wonderful to hear that you found our service transparent while working on your Nissan Sentra. Andrew is glad to have focused solely on what was necessary. We appreciate your trust and look forward to serving you again.

March 23, 2026

Was out of town had towed to shop it took 5 days to fix when we picked it up belt was put on backwards fell off truck had to call Mobil unit to fix More

by reliablefinish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lindsey Valentine
4.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Knittel
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2026 -

Al Spitzer Ford responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

Mar 28, 2026 -

Al Spitzer Ford responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

March 21, 2026

Enjoyed working with Cooper & the dealership. Easy, smooth & simple process from start to finish. Thank you guys! I love the new Maverick!! More

by marccdive
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Zanko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
John White
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2026 -

Al Spitzer Ford responded

We’re glad the purchase process was easy and smooth from start to finish. Congratulations on your new Ford Maverick; we hope it brings you plenty of enjoyment. Feel free to reach out if there’s anything we can help with down the road.

March 20, 2026

In and out, Quick and easy. What more can I say about this major appointment. More

by KENNIMMEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Valentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Predl
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2026 -

Al Spitzer Ford responded

We’re glad your major service appointment was quick and easy. Thank you for bringing your Ford in for care. We appreciate the 5-star rating!

March 18, 2026

Always happy with the service here. I drive by two different dealers to get here. More

by BPMKR
Recommend Dealer
Yes
Employees Worked With
James Strosnider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Strosnider
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Mar 18, 2026 -

Al Spitzer Ford responded

Thank you for choosing our service team for your Ford. We’re pleased to earn your loyalty each time you drive past other dealers to reach us.

March 16, 2026

Carfax available straight from the web listing. Straight forward dealer. I would do business again. More

by wayne
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Patrick Zanko
4.0
This rating includes all reviews, with more weight given to recent reviews.
Errick Herrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2026 -

Al Spitzer Ford responded

Thank you for highlighting the easy access to the Carfax report and the straightforward experience. We’re glad your used Hyundai Elantra purchase went smoothly. We look forward to helping you again.

Mar 17, 2026 -

Al Spitzer Ford responded

Thank you for your feedback!

March 13, 2026

Had a very nice experience with them. Worked on my fleet vehicle and I was new to the process. Everything went well vehicle works properly. More

by nortonjack429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Valentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Knittel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 13, 2026 -

Al Spitzer Ford responded

We’re delighted to hear your first fleet service experience went smoothly and that your Ford E-Transit is running properly. Our service team enjoyed guiding you through the process. Please reach out anytime if you need further assistance.

March 12, 2026

All of my concerns handled correctly and efficiently All of my concerns handled correctly and efficiently and friendly staff More

by Dtoth6
Recommend Dealer
Yes
Employees Worked With
Andrew Knittel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Knittel
Report | Print
Mar 12, 2026 -

Al Spitzer Ford responded

Thank you for letting us know that Andrew and the team addressed your concerns with your Ford F-150 Hybrid effectively. We’re glad our staff could provide friendly, efficient service. We look forward to assisting you again.

March 12, 2026

Was very helpful and explained everything that was going on in detail. Scott Gilmore was excellent. More

by Mgrimm3317
Recommend Dealer
Yes
Employees Worked With
Mark Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Carter
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Mar 12, 2026 -

Al Spitzer Ford responded

Hello, we’re pleased you found our team helpful and appreciated the clear explanations during your service. Thank you for trusting us with your Ford Escape. If you have any further questions, please let us know.

March 02, 2026

I've always had great experiences here, from service to buy my vehicle. Highly recommended this place More

by Hayes32boro
Recommend Dealer
Yes
Employees Worked With
Mark Igleheart, Mark Igleheart
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Mar 03, 2026 -

Al Spitzer Ford responded

We’re grateful for your kind words about buying and servicing your Ford Explorer. Your recommendation means a lot to us. We look forward to welcoming you back soon.

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