Al Spitzer Ford

Max Katila was a great salesman. We were able to negotiate a price via text on a vehicle they had on their lot and our trade in. I compared the price they were offering with anothe We were able to negotiate a price via text on a vehicle they had on their lot and our trade in. I compared the price they were offering with another dealership, and their price was very comparable and fair. I would definitely go there again if I'm in the market for a vehicle they have. More

Sean Greene, Brandon Nagy, and John White went above and beyond to get me into our brand-new Ford Bronco Outer Banks 4-Door today! The entire process was seamless and easygoing! The entire deal was done via beyond to get me into our brand-new Ford Bronco Outer Banks 4-Door today! The entire process was seamless and easygoing! The entire deal was done via phone, text, & email and my wife was in & out in literally less than 10 minutes this afternoon when she went to swap her 22 Expedition trade for the new Bronco! The Bronco was standing tall, detailed both inside & out and full of gas. They basically transferred her plates and did a quick tutorial on the new ride and then she was out of there burning gas in her new Bronco. Sean Greene was my salesperson and knew everything about the Ford models. Even their sales manager Brandon Nagy and finance manager John White went out of their way to make our experience awesome! I would definitely recommend these guys and Al Spitzer Ford to everyone that is in the market for a new Ford! Thank you, guys! We truly appreciate your entire team and will be back in the Fall to trade me out of my 22 F-150 Platinum!!! More

When I arrived at Spritzer Ford for my service appointment, Lindsey Valentine greeted me with a smile and asked how she could help me. I told her I was there for an oil change and tire rotation. S appointment, Lindsey Valentine greeted me with a smile and asked how she could help me. I told her I was there for an oil change and tire rotation. She advised me that at 15,000 miles I might want to have a fuel induction service done. I would not have thought about that, but decided to have that done as well. She also asked if I would like to have my vehicle washed at no extra charge. Of course I said "yes"!🙂 She was informative,pleasant and professional. As it took some extra time for the fuel induction service, she kept me informed of the progress. The service department was very clean and well kept. The customer waiting area was clean and comfortable. I enjoyed a free cup of coffee! This was an overall pleasant experience Although I live over an hour away, I definitely will return to Spritzer Ford for service. Thank you, Lindsey!👍 More

Darryl Williams at Al Spitzer Ford in Cuyahoga Falls was absolutely amazing! He made car buying an enjoyable experience. In fact, the entire staff of the dealership went out of their way to create a very lo absolutely amazing! He made car buying an enjoyable experience. In fact, the entire staff of the dealership went out of their way to create a very low pressure environment. I HIGHLY recommend going to Al Spitzer Ford if you’re looking for a new car. Ask for Darryl (although you’ll have a pleasant experience with any of their salesmen). More

Corey in service was very professional and courteous. I don't know who was the service Tech but he did a fine job. Sounds like you have a great team going for you.. Thanks I don't know who was the service Tech but he did a fine job. Sounds like you have a great team going for you.. Thanks More

Steven Cooper did everything he promised. He was fast courteous and friendly. I was very impressed with the service. He was fast courteous and friendly. I was very impressed with the service. More

Ford Spitzer in Cuyahoga Falls is clean and the people are very welcoming! My service rep was Lindsey Valentine and she was amazing, she really knows her stuff! She fully explained what they were going are very welcoming! My service rep was Lindsey Valentine and she was amazing, she really knows her stuff! She fully explained what they were going to do, what items were coming up for service along with an estimate, plus we talked about tires. I had alot of questions and Lindsey answered them all! Supreme customer service! I used to go to 2 other Ford service dealers/Quick Lanes and found I needed to go somewhere else where they were not pushing unnecessary charges. I felt I was being taken advantage of because I am a female as I know nothing about servicing cars beyond the basics. I will definitely return to Spitzer! I recommend Spitzer and definitely see Lindsey in service! Thank you!!! More

Corey in the service department did a super job on my car. Very courteous and polite car. Very courteous and polite More

I visited Al Spitzer Ford last weekend and was helped by Lauren Reitz. She was absolutely amazing and made my first car purchase go as smoothly as possible. As a whole, the experience was great and I would Lauren Reitz. She was absolutely amazing and made my first car purchase go as smoothly as possible. As a whole, the experience was great and I would recommend this dealership to anyone looking to purchase a vehicle. More

We bought a Spitzer certified used car last March. Everything worked and has been problem free. All interaction with everyone at this dealership has been great, and transactions above board with every Everything worked and has been problem free. All interaction with everyone at this dealership has been great, and transactions above board with everything explained in advance. At 74 years old, I wish I had gone here years ago. The best I’ve ever done business with. More