Al Spitzer Ford

I took my car for a oil change had a works coupon for 69. 95 an they said I needed 5 lung nuts cause they couldn't get them off 5 lung nuts 61.40 my bill was 210.77 they changed me 106.78 in labor an 112.35 i 95 an they said I needed 5 lung nuts cause they couldn't get them off 5 lung nuts 61.40 my bill was 210.77 they changed me 106.78 in labor an 112.35 in parts for should of been 135.00 plus tax I will never go there again I've bought 5 cars from there never again 😑 More

Spencer made the car buying experience seamless. Was very respectful to all questions and my time. Dealership was friendly and very welcoming. Was very respectful to all questions and my time. Dealership was friendly and very welcoming. More

Quick appointment, excellent communication, pick up and delivery of my vehicle, advised me of additional services. delivery of my vehicle, advised me of additional services. More

The Young salesman Max did a great job and I felt everybody involved with the sale. Did a good job. everybody involved with the sale. Did a good job. More

Spencer and the team at Al Spitzer Ford provide amazing service. They truly care about you as a customer, and it shows that it's about more than just making a sale. Spencer was helpful, attentive, and mad service. They truly care about you as a customer, and it shows that it's about more than just making a sale. Spencer was helpful, attentive, and made the entire experience a great one. I highly recommend Spencer and Al Spitzer Ford to anyone looking for excellent customer service, and great car and deal for you. This team genuinely cares about it's customer. More

This is the second vehicle we purchased/leased for SPITZER Ford in Cuyahoga Falls. We worked with Cooper and Patrick. Both are amazing to work with. SPITZER Ford in Cuyahoga Falls. We worked with Cooper and Patrick. Both are amazing to work with. More

I have bought 4 new cars from this dealership it has always been a good experience but i will say I do not like the fact that this time I didn't see the purchase agreement breakdown till I was sitting i always been a good experience but i will say I do not like the fact that this time I didn't see the purchase agreement breakdown till I was sitting in finance office and caught a few errors that would of cost me money and the finance guy twice had to redo paperwork. I think a better practice would to go thru purchase agreement with customer prior to sending them to finance office More

We had a fantastic experience purchasing our 2022 Ford Explorer! David was incredibly knowledgeable, efficient, and friendly throughout the entire process. John in Finance was professional, took the time Explorer! David was incredibly knowledgeable, efficient, and friendly throughout the entire process. John in Finance was professional, took the time to explain all of our options, and helped us make the best decision for our family. Rob Licursi, Ashley and Patrick, the entire team did an outstanding job making the purchase seamless from start to finish. Everyone was welcoming, attentive, and truly went above and beyond to ensure everything went smoothly. We couldn’t be happier with our experience and highly recommend this dealership! More

Cooper was great and straight forward! We will definitely be using him with any purchases of future vehicles We will definitely be using him with any purchases of future vehicles More

I have used the Spitzer dealership for years to get my cars check up as I call it, I feel comfortable. I don’t feel like they’re trying to rip me off. The experience of buying a car was really good being cars check up as I call it, I feel comfortable. I don’t feel like they’re trying to rip me off. The experience of buying a car was really good being an older woman. It’s hard to not to feel being taken advantage of, but I did not feel that way at all. More