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Al Spitzer Ford

Cuyahoga Falls, OH

4.5
746 Reviews
At Al Spitzer Ford, we're dedicated to providing our customers with a hassle-free experience every time they visit us! With an extensive line-up of brand new Ford models as well as our certified and pre-owned used car selection, we've got the perfect fit for you and your family. Our Financing experts are always available to work with your loan and lease needs, and the Service team stands ready for anything from routine maintenance to larger repair orders. Stop in to our Cuyahoga Falls dealership today and see everything Al Spitzer Ford has to offer you!
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3737 State Road

Cuyahoga Falls, OH

44223

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Showing 746 reviews

July 11, 2026

I have used the Spitzer dealership for years to get my cars check up as I call it, I feel comfortable. I don’t feel like they’re trying to rip me off. The experience of buying a car was really good being More

by marlinbil
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darryl Williams Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aydrik Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Amolsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John White
Jul 11, 2026 -

Al Spitzer Ford responded

Kevin and our team are pleased you’ve felt at ease both during your routine check-ups and when purchasing your used Ford Escape. We’re glad the experience left you confident rather than pressured. We look forward to welcoming you back.

July 08, 2026

Absolutely the worst dealership ever The should close down or fire everyone their Absolutely garbage More

by nicolebevan4
Recommend Dealer
No
Employees Worked With
Errick Herrin, Errick Herrin
Jul 12, 2026 -

Al Spitzer Ford responded

Nicole, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

July 08, 2026

Rushed us out so much so that my phone was left behind. Proceeded to not explain anything and then refused to help when my transmission went out 20k miles later. Absolutely the worst dealership known to ma More

by nicolebevab
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Patrick Zanko
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Reitz
4.0
This rating includes all reviews, with more weight given to recent reviews.
John White
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Predl
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2026 -

Al Spitzer Ford responded

Nicole, providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't live up to expectations. Thank you for bringing it to our attention. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

June 17, 2026

I just purchased my second car Spitzer and I will never do it again. I work with Darryl (salesman), great guy and the best! Their service department where I had all my work done is fantastic! But….. the More

by adamlewis5916
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Darryl Williams Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Shaheen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2026 -

Al Spitzer Ford responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

June 14, 2026

My experience was simple and quick. I am thrilled with my new vehicle! Thank you! More

by Alynch27
Recommend Dealer
Yes
Employees Worked With
Kevin Amolsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Amolsch
Jun 14, 2026 -

Al Spitzer Ford responded

It’s great to hear the buying process was smooth and quick. Congratulations on your Lincoln Corsair and thank you for placing your trust in us. Kevin was happy to assist you and we hope you enjoy every mile.

May 31, 2026

Very good this is my fourth car l bought from there and always off of Daryl the salesman More

by TDRAYER2012
Recommend Dealer
Yes
Employees Worked With
Patrick Zanko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Zanko
May 31, 2026 -

Al Spitzer Ford responded

It’s wonderful to see you back for your fourth Ford and to have earned your ongoing trust. We’re glad our sales team consistently meets your expectations. Enjoy your Ford.

May 30, 2026

Painless Professional and the trade in the was fair and the experience was good Great job Eric More

by MICHAEL.MACKIN1727
Recommend Dealer
Yes
Employees Worked With
Errick Herrin, Errick Herrin
May 30, 2026 -

Al Spitzer Ford responded

Delighted to learn how painless and professional the process was with Errick and that your trade-in felt fair. We’re glad you’re happy with your Ford and appreciate your positive feedback.

May 29, 2026

Well I was under the impression that when I bought my car I had to free oil changes. I wasn't told that it was from a year of purchase. When I called and showed up I mentioned it being my last free oil chang More

by mancini51717
Recommend Dealer
No
Employees Worked With
Andrew Knittel
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Knittel
May 31, 2026 -

Al Spitzer Ford responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Please reach out to us at your convenience. Thank you.

May 25, 2026

Excellent Love the dealership. . Cooper and Z were extremely knowledgeable and professional. Fast easy service. More

by Lindakallen2
Recommend Dealer
Yes
Employees Worked With
Z
May 25, 2026 -

Al Spitzer Ford responded

We’re thrilled you had such a positive experience. Our team takes pride in providing knowledgeable and professional service, and we’re happy your Mustang received prompt and seamless attention. Enjoy the road ahead with your Ford Mustang.

May 24, 2026

Service Dept excellent fast service, they don't try to push unnecessary repairs on you. More

by ?
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zyan Sheffield
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2026 -

Al Spitzer Ford responded

We’re happy our service department provided prompt, honest care for your Ford. Zyan and the team are glad to keep your vehicle on the road without suggesting unnecessary repairs. Thank you for the five-star rating!

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