Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Al Spitzer Ford
Cuyahoga Falls, OH
743 Reviews
At Al Spitzer Ford, we're dedicated to providing our customers with a hassle-free experience every time they visit us! With an extensive line-up of brand new Ford models as well as our certified and pre-owned used car selection, we've got the perfect fit for you and your family. Our Financing experts are always available to work with your loan and lease needs, and the Service team stands ready for anything from routine maintenance to larger repair orders. Stop in to our Cuyahoga Falls dealership today and see everything Al Spitzer Ford has to offer you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 743 reviews
June 17, 2026
I just purchased my second car Spitzer and I will never do it again. I work with Darryl (salesman), great guy and the best! Their service department where I had all my work done is fantastic! But….. the do it again. I work with Darryl (salesman), great guy and the best! Their service department where I had all my work done is fantastic! But….. the financing side is extremely shady and will screw you. They told my wife and I when she was purchasing her car from there Navy Fed was black listed and there was no way they could use them and had to go through them. And after I went through great lengths of arguments and threats they decided to use them which saved me over 2k over 1 full point. The financial department clearly was trying to take advantage of my wife while I wasn’t there and I will never do business with them again and I suggest you don’t either. More
by adamlewis5916
June 14, 2026
My experience was simple and quick. I am thrilled with my new vehicle! Thank you! I am thrilled with my new vehicle! Thank you! More
by Alynch27
Verified CustomerMay 31, 2026
Very good this is my fourth car l bought from there and always off of Daryl the salesman always off of Daryl the salesman More
by TDRAYER2012
May 30, 2026
Painless Professional and the trade in the was fair and the experience was good Great job Eric the experience was good Great job Eric More
by MICHAEL.MACKIN1727
May 29, 2026
Well I was under the impression that when I bought my car I had to free oil changes. I wasn't told that it was from a year of purchase. When I called and showed up I mentioned it being my last free oil chang I had to free oil changes. I wasn't told that it was from a year of purchase. When I called and showed up I mentioned it being my last free oil change. I wasn't corrected. Then after waiting over 2 hours for an oil change I was then charged for it. I wasn't told that given a small discount but I wasn't expecting to pay so I had a 3% fee. The crazy 2hr oil change made me late for a co workers retirement ceremony. More
by mancini51717
May 24, 2026
Service Dept excellent fast service, they don't try to push unnecessary repairs on you. push unnecessary repairs on you. More
by ?
Employees Worked With
May 23, 2026
They were a great group of people. They helped us immediately help us find a car for our daughter and we purchased it, and it was like a in and out thing, no difficulties at all. They helped us immediately help us find a car for our daughter and we purchased it, and it was like a in and out thing, no difficulties at all. More
by LKELLS145
May 23, 2026
I was very pleased they kept me informed about my car they picked up and and delivered they picked up and and delivered More
by dkopchynski26
May 19, 2026
I work with Zyan Sheffield. I did not work with Mark Carter. Zyan was excellent. In terms of customer service very personable extremely knowledgeable. Overall outstanding. My se I did not work with Mark Carter. Zyan was excellent. In terms of customer service very personable extremely knowledgeable. Overall outstanding. My service experience was excellent as I said overall an outstanding experience thank you. More
by bonkers
