
Al Spitzer Ford
Cuyahoga Falls, OH
Filter Reviews by Keyword
By Type
Showing 623 reviews
In. January 2021, we decided we wanted to look at a Bronco Sport. The nearest Ford Dealer (Spitzer) is about 2 miles from our home. We went and test drove an Outer Banks model, and wanted to buy it on Bronco Sport. The nearest Ford Dealer (Spitzer) is about 2 miles from our home. We went and test drove an Outer Banks model, and wanted to buy it on the spot. It was a demonstration model that had 2,000 miles on it, but we were not concerned with that. We started the paperwork, ran the credit check, and ready to put down our deposit, when we were informed that Ford would not sell us the vehicle until it had 4,000m miles on it. They did not have another on the lot, so they would call when they found what we were looking for. Never heard from Spitzer Ford again. I even went back to them a second time to look into finding one, and nothing again. Took delivery of our New (Special Ordered) Bronco Sport Outer Banks, from Klaben Ford on Friday, September 17, 2021. More
Vern Grier waited on me when I brought my Ford EDGE for its first 4000 mile service. He was so very courteous, thorough, and explained everything perfectly. A good guy!!! its first 4000 mile service. He was so very courteous, thorough, and explained everything perfectly. A good guy!!! More
Spencer Johnson was a zero-pressure salesman that simply listened to my concerns and took care of me quickly! The vehicle selection was great and they were easy to work with when it came down to financing t listened to my concerns and took care of me quickly! The vehicle selection was great and they were easy to work with when it came down to financing terms. It was a much more pleasant experience than I have had at other dealerships. More
I worked with Brandon Spahr and he was great! It was a smooth and easy experience! Highly recommend! Very friendly and personal staff to deal with! smooth and easy experience! Highly recommend! Very friendly and personal staff to deal with! More
Brandon Spahr and his team were very helpful and courteous. They listened to my needs and answered all my questions. I went to Al Spitzer for the first time to test drive a vehicle, and within an ho courteous. They listened to my needs and answered all my questions. I went to Al Spitzer for the first time to test drive a vehicle, and within an hour I was driving my new vehicle home. I’ll definitely be going back next time I’m looking for a new car! More
My car had an oil change and a recall done. The service took a little over an hour and my car was washed too. The check-in process and check-out process we’re both fast and easy! took a little over an hour and my car was washed too. The check-in process and check-out process we’re both fast and easy! More