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Al Spitzer Ford
Cuyahoga Falls, OH
731 Reviews
At Al Spitzer Ford, we're dedicated to providing our customers with a hassle-free experience every time they visit us! With an extensive line-up of brand new Ford models as well as our certified and pre-owned used car selection, we've got the perfect fit for you and your family. Our Financing experts are always available to work with your loan and lease needs, and the Service team stands ready for anything from routine maintenance to larger repair orders. Stop in to our Cuyahoga Falls dealership today and see everything Al Spitzer Ford has to offer you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 731 reviews
October 01, 2023
I drove to OH from PA to purchase a vehicle from Spitzer's. Bryan Allen was an excellent salesperson. Kind, personable, knowledgeable, not pushy, and best of all a Steeler's Fan!! Can't get much b Spitzer's. Bryan Allen was an excellent salesperson. Kind, personable, knowledgeable, not pushy, and best of all a Steeler's Fan!! Can't get much better than that! Go Bryan!! Audi's rock! More
by karenbaugher
Employees Worked With
Bryan Allen
September 14, 2023
Great service. Only problem was making appointment as I was put through to "girl who makes apptmts for service". She had. Voice mail & I was not called back. After Only problem was making appointment as I was put through to "girl who makes apptmts for service". She had. Voice mail & I was not called back. After waiting for a lengthy time I tried again & I reached Service Dept for appointment. Line dropped, it happens. I called back & got an apptmt. Service was handled great! More
by MamaMary
Employees Worked With
James Newton
September 09, 2023
Lindsey Warner was our point of contact when we brought our Ford Fusion in for recall work. We had a good experience and she communicated by text to let us know the status of our car. However, I would reco our Ford Fusion in for recall work. We had a good experience and she communicated by text to let us know the status of our car. However, I would recommend that when texting she identifies her name so we knew who to ask for when we called to check on status. She did a superb job helping to get all three recalls completed with our Ford Fusion. Thank you! More
by pipoca86
Employees Worked With
Nicholas Hesson, James Newton
September 08, 2023
Devon Stahl w as a pleasure to work with when buying my Ford Escape at end of lease, he walked me through the process and made it comfortable and stress free. Ford Escape at end of lease, he walked me through the process and made it comfortable and stress free. More
by jocar1
Employees Worked With
Devon Stahl
August 05, 2023
Great job, I went on Monday to see the truck, the payment was too high for me, so we left. The next day on Tuesday Rusty called and said, we will give you more for your truck, and lower the price of our tru was too high for me, so we left. The next day on Tuesday Rusty called and said, we will give you more for your truck, and lower the price of our truck. i called back, and talked with Rusty, he gave me a price I could live with. Told him I'd be over by 5 pm. The deal was done and i was home by a little after 7 pm. A great job by the team. Let me also say the young man Darrel who we talked to on Monday was awesome, but I'm so glad Rusty and the team got involved. Drove the truck to Tennessee and back, found a few wiring issues, but all in very pleased with my used truck purchase. It was nice to rescue a Chevy from a Ford lot, LOL. More
by Davischerokee
Employees Worked With
Rusty, and a very nice young man in finance.
