Al Spitzer Ford

I had fast courteous service that went above and beyond what needed to be done. They answered all my questions and took the initiative to wash my truck. Thank you Zyan Sheffield. what needed to be done. They answered all my questions and took the initiative to wash my truck. Thank you Zyan Sheffield. More

David Welch greeted me when I brought my 2020 Explorer in for the works, he took my keys, said I could sit in waiting area he would take care of everything. When my Explorer was ready he brought my keys back for the works, he took my keys, said I could sit in waiting area he would take care of everything. When my Explorer was ready he brought my keys back, said my Explorer was washed and ready to go. I used Ford Pass points to pay for the works. It was all very easy and David was very nice, polite highly recommend him to take care of your Ford service More

When in for a warranty claim on my transmission lines and they ended up fixing a ton more. Best service in Akron area. Recommended for all services and sales. they ended up fixing a ton more. Best service in Akron area. Recommended for all services and sales. More

They had the Truck I wanted and were very friendly. They stayed over their regular hours to finish my sale. There was a bit of frustration and anxiety over how to complete a form for a program,and my headli stayed over their regular hours to finish my sale. There was a bit of frustration and anxiety over how to complete a form for a program,and my headlight had water in it. I did let the sales manager know and he made it right. Nothing is perfect in this world, but people that listen and take the time to fix things are what make it as close as possible. More

The Spitzer team has in the past and present taken care of my every vehicle need. I am very pleased with my servicing. I will continue to have my vehicle serviced at Spitzer. of my every vehicle need. I am very pleased with my servicing. I will continue to have my vehicle serviced at Spitzer. More

David Welch and the Spitzer service department were very professional and accommodating, especially since we were having a Buick serviced and not a Ford. Well done. Blaine & Diana Bruce professional and accommodating, especially since we were having a Buick serviced and not a Ford. Well done. Blaine & Diana Bruce More

When the day started I had no idea what was about to happen. I bought a new Escape. Within minutes I was so excited. The salesman was very friendly and helpful. I love my Escape, it's my 4th one, and wi happen. I bought a new Escape. Within minutes I was so excited. The salesman was very friendly and helpful. I love my Escape, it's my 4th one, and will recommend Al Spitzer Ford to everyone I know. Thank you! More

The service dept at Al Spitzer Ford is a joke, taken my car 3x for a transmission problem, same old song and dance, asking me who drives my car how fast how many miles that has nothin to do with a tray pro car 3x for a transmission problem, same old song and dance, asking me who drives my car how fast how many miles that has nothin to do with a tray problem then the service advisor trying to tell me that my battery is low which would cause the transmission to act faulty, took my car to the place I bought the battery had it checked along with charging system came up exceptional, called Klaben Ford and the foreman advised me that he never heard of such a thing, theres a class action lawsuit in regards to the transmission, this is there way of not wanting to take care of there customers More

They did what I needed done and were quick about it. I drive past another Ford dealer to have my work done at Spitzer Ford. drive past another Ford dealer to have my work done at Spitzer Ford. More

Logan Ertley was very informative regarding the new 2020 Escape's -- I came with the intent of driving off the lot with my new lease vehicle and that is exactly what happened. I love - love my car -- the p Escape's -- I came with the intent of driving off the lot with my new lease vehicle and that is exactly what happened. I love - love my car -- the perfect color -- all the extras I'm use to along with some wonderful new features. Logan -- loaded my i-phone so I can automatically start using it before leaving the location, added the new Ford app to my phone and showed me how to use all within my car. I've purchased numerous cars from Spitzer in Cuyahoga Falls and I'm very happy with their sales represents. I don't want to forget their service department is top notch. More