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Al Spitzer Ford

Cuyahoga Falls, OH

Overview
Employees
Reviews
Vehicles
4.7
657 Reviews
At Al Spitzer Ford, we're dedicated to providing our customers with a hassle-free experience every time they visit us! With an extensive line-up of brand new Ford models as well as our certified and pre-owned used car selection, we've got the perfect fit for you and your family. Our Financing experts are always available to work with your loan and lease needs, and the Service team stands ready for anything from routine maintenance to larger repair orders. Stop in to our Cuyahoga Falls dealership today and see everything Al Spitzer Ford has to offer you!
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3737 State Road

Cuyahoga Falls, OH

44223

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Showing 657 reviews

October 30, 2025

Brought wife's 🚗 in for the WORKS and that's exactly what I received. Even got a video flyby of the engine compartment and undercarriage. Neat More

by johng56263
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Gilmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsey Valentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Hughlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2025 -

Al Spitzer Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Al Spitzer Ford to be a positive one. Please don't hesitate to reach out if you need anything else.

October 19, 2025

They got me in quickly and got my car back to me the same day. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Gilmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsey Valentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2025 -

Al Spitzer Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 18, 2025

Lindsey misinformed me on an omission warranty. Completely forgot what we discussed. Cost me $220 More

by DISCENZAR
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lindsey Valentine
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 20, 2025 -

Al Spitzer Ford responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

October 14, 2025

The staff is helpful ,friendly & honest. My car is always ready at the time promised . More

by Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Gilmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsey Valentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 14, 2025 -

Al Spitzer Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Al Spitzer Ford.

October 12, 2025

Was able to set up an appointment quickly online. Comfortable waiting area, friendly staff and quick checkout. More

by jaejls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Gilmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsey Valentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Roughley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2025 -

Al Spitzer Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 08, 2025

Awesome experience, always friendly and very thorough with all my needs. Sales staff, service employees are always there to answer your questions More

by ts2513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2025 -

Al Spitzer Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Al Spitzer Ford.

October 07, 2025

Fantastic service My experience with the dealership has excellent service great communication and before they release my vehicle they sent my car through the car wash yes I would recommend you friends and More

by Mzdetroit71@gmail.com
Recommend Dealer
Yes
Employees Worked With
Corey Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Graham
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Oct 07, 2025 -

Al Spitzer Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 02, 2025

The service man was very friendly and helpful. The dealership actually called me to get my recall fixed fast for my safety. More

by hgrubich1972
Recommend Dealer
Yes
Employees Worked With
Michael Predl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Predl
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September 29, 2025

Lindsey Valentine was very nice and knowledgeable. The showroom is clean and inviting. Good coffee too. More

by reckiwi1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Valentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2025 -

Al Spitzer Ford responded

Thank you for your thoughtful review! We’re glad to hear Lindsey provided knowledgeable and friendly service, and that you enjoyed our clean showroom and amenities. We look forward to welcoming you back again soon.

September 23, 2025

Dealership is friendly and easy to work with. Very pleased with my new vehicle and enjoying my new Bronco. Thanks for a wonderful purchase! More

by northsummitbrowns
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maxim Katila
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2025 -

Al Spitzer Ford responded

We love to hear from our happy customers enjoying their new cars so thank you for leaving us this review! On behalf of our team, congratulations on your new Bronco, we remind you that we are here to help with any questions or automotive care that you may need in the future.

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