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Al Spitzer Ford

Cuyahoga Falls, OH

4.6
595 Reviews

3737 State Road

Cuyahoga Falls, OH

44223

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Showing 595 reviews

March 13, 2024

Jaden Hescht did a great job finding the right vehicle for us to test drive and the sales manager, Matt Urbas, worked hard to find exactly the car we wanted. There was no pressure, just a good deal, good More

by Karen
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jaden Hescht, Matt Urbas, Aaron Walsh
Mar 14, 2024 -

Al Spitzer Ford responded

Hi Karen, Congratulations on your new car! Jaden and Matt greatly appreciate the opportunity to work with you, and to provide you with a smooth, top-notch experience! It is our pleasure to assist you in any way possible. Thank you so much for your positive review and recommendation! Safe travels.

March 08, 2024

The guys at spitzer were amazing and extremely helpful! They worked so hard to make sure I got into a vehicle and left with a vehicle and got me into a beautiful Honda HRV with only 29k miles! I can’t than More

by Aholona0130
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Zdesar Aaron Walsh
Mar 08, 2024 -

Al Spitzer Ford responded

Thank you for taking the time to share this excellent review! We are happy to hear that Gary, Matt, and Aaron was so helpful throughout your experience. They will be delighted to know how greatly you valued their assistance! We wish you the warmest congratulations on your new Honda, and will be awaiting the opportunity to work with you again. Safe travels, and enjoy!

March 02, 2024

Matt and Gary are the definition of customer service. Matt ran every possible scenario to get me to a price point I was confident with for a new Ford Bronco. While Gary hand delivered the vehicle to my h More

by Aaron
Recommend Dealer
Yes
Employees Worked With
Matt Urbas + Gary Zdesar
Mar 04, 2024 -

Al Spitzer Ford responded

Thank you so much for your wonderful review, Aaron! We are honored to have had the opportunity to work with you, and thrilled that Matt and Gary could provide you with the quality service that you so much deserve! We warmly congratulate you on your new Ford Bronco, and wish you the safest of travels- on behalf of the entire team!

February 22, 2024

Devon Stahl was outstanding! He clearly communicated the whole car buying process which made me very confident in my purchase! Next time you buy a car ask for Devon! More

by kayla
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Gander
Feb 26, 2024 -

Al Spitzer Ford responded

Hi Kayla, Thank you for leaving Devon this positive review! We are so glad that he took great care of you and made your experience with us as smooth as possible. We greatly appreciate the opportunity to work with you. Congratulations on your new vehicle!

February 01, 2024

We came in to look at a used 2017 Cadillac ATS AWD. Our salesman, Darrell Williams made us so completely comfortable that ,within 20 minutes, we decided to simply purchase it that evening. Things could More

by lenny.bellomy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrel Williams and Trey Williams
Feb 05, 2024 -

Al Spitzer Ford responded

Lenny, We greatly appreciate you for leaving Darrell this spectacular review! We are honored to have had the opportunity to work with you and we are glad that Darrell could provide you with top notch service. We are delighted to know that he made you so comfortable. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new 2017 Cadillac ATS AWD- behalf of the entire Al Spitzer Ford team!

January 29, 2024

Scott Gilmore was extremely helpful in solving my problems. The problem with the car fob was resolved. More

by fgmungo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Hesson, James Newton
Jan 30, 2024 -

Al Spitzer Ford responded

We are happy to hear that Scott could be of valuable assistance to you throughout your visit. Thank you for your positive review and we hope for an opportunity to work with you again in the future!

January 24, 2024

Jaden Hescht and the rest of the spitzer group were very helpful and knowledgeable. They made the process of trading in my car and putting me in a new car seamless. More

by Kmoore1097
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaden Hescht
Jan 24, 2024 -

Al Spitzer Ford responded

Thank you for leaving Jaden this 5-star review! We are pleased that he could make your experience smooth and appreciate your business. Please be sure to let us know if there is ever anything more that the team may help you with!

December 11, 2023

Gary Zdesar & the whole team was so nice the moment I walked in the door. I will be recommending anyone looking for a car to come here!! More

by Rhubie32
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Zdesar
Dec 12, 2023 -

Al Spitzer Ford responded

We are so glad that Gary could be of assistance to you, and greatly appreciate you taking the time to leave this 5-star rating! We are delighted to hear of your kind words and hope to see you again the next time you are in need of automotive service!

November 29, 2023

Everyone their was really friendly and helpful , I was expecting to be their for a few hours and we were in and out in about an hour and a half , Devon was the man who helped me and he was really nice and More

by Cbeall1991
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devon Stahl 5/5, Mike Anderson, Customer Service
Nov 29, 2023 -

Al Spitzer Ford responded

We are delighted that Devon could provide you with the quality care that you so much deserve! It is our pleasure to serve you and your automotive needs in any way possible. Thank you so much for your positive review and for choosing our dealership.

November 18, 2023

We pulled into the parking lot and Devon Stahl met us at the door. Very nice guy, polite, courteous, friendly and helpful. More

by bryan.whiteman
Recommend Dealer
Yes
Employees Worked With
Devon Stahl
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