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Al Spitzer Ford

Cuyahoga Falls, OH

Overview
Employees
Reviews
Vehicles
4.6
691 Reviews
At Al Spitzer Ford, we're dedicated to providing our customers with a hassle-free experience every time they visit us! With an extensive line-up of brand new Ford models as well as our certified and pre-owned used car selection, we've got the perfect fit for you and your family. Our Financing experts are always available to work with your loan and lease needs, and the Service team stands ready for anything from routine maintenance to larger repair orders. Stop in to our Cuyahoga Falls dealership today and see everything Al Spitzer Ford has to offer you!
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3737 State Road

Cuyahoga Falls, OH

44223

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Showing 691 reviews

January 30, 2026

Great crew. I would recommend them Very clean shop. The truck was ready when they said it would be More

by JNS0
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Gilmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsey Valentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2026 -

Al Spitzer Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Al Spitzer Ford to be a positive one. Please don't hesitate to reach out if you need anything else.

January 28, 2026

My appointment was easy to book and all communication regarding my hitch installation was excellent! The cost and completion time were exactly as promised. Great experience all around! More

by emilychristopher5018
Recommend Dealer
Yes
Employees Worked With
Lindsey Valentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lindsey Valentine
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Jan 28, 2026 -

Al Spitzer Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Al Spitzer Ford, we look forward to having you as a valued customer for many years to come!

January 22, 2026

Ford had my car for 2 an a half week before they told me what was wrong with it. Service was horrible they didn't reach out and give an updates. More

by mk47865
Recommend Dealer
No
Employees Worked With
Scott Gilmore
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Gilmore
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Jan 26, 2026 -

Al Spitzer Ford responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

January 13, 2026

Clean negotiations, good vehicle. Offered me a good trade in value and the new vehicle is what I wanted More

by DYLANVICC
Recommend Dealer
Yes
Employees Worked With
Patrick Zanko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Zanko
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Jan 13, 2026 -

Al Spitzer Ford responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

January 11, 2026

service dept and Scott far superior to Liberty Ford I've found a new home !!! More

by talder1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Gilmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patric Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 11, 2026 -

Al Spitzer Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Al Spitzer Ford to be a positive one. Please don't hesitate to reach out if you need anything else.

January 08, 2026

Very friendly understanding people. I would recommend to anyone They took care of me in every way More

by Shawna.hornbeck
Recommend Dealer
Yes
Employees Worked With
Brandon Nagy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Nagy
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Jan 08, 2026 -

Al Spitzer Ford responded

Thanks for sharing your thoughts about your experience with Al Spitzer Ford. We appreciate your business and hope to see you again soon!

January 06, 2026

I've been dealing with this dealership for over 30 years. I love Al Spitzer Ford. I've introduced my granddaughter and my son and they both purchased cars from you all if I have any other friends looking for More

by m.ollison
Recommend Dealer
Yes
Employees Worked With
Brandon Nagy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Nagy
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Jan 07, 2026 -

Al Spitzer Ford responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

January 03, 2026

Made trading in my wife's acura a smooth easy transaction and found me a perfect truck! Can't thank everyone enough. More

by GENCYBOBBY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Zanko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
John White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2026 -

Al Spitzer Ford responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Al Spitzer Ford!

January 02, 2026

Wonderful Customer Service. Needed a battery right before the Holiday and they made me feel so welcome. I didn't have an appointment and they helped me immediately. They took th More

by K. Cuyahoga Falls
Recommend Dealer
Yes
Employees Worked With
Lindsey Valentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lindsey Valentine
Report | Print
Jan 02, 2026 -

Al Spitzer Ford responded

Thanks for sharing about your experience with Al Spitzer Ford. We appreciate your business and hope to see you again soon!

January 01, 2026

The video from the technician is really helpful in understanding what's going on. Staff is very friendly. More

by bitbucket999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Graham
Report | Print
Jan 01, 2026 -

Al Spitzer Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Al Spitzer Ford.

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