
Al Spitzer Ford
Cuyahoga Falls, OH
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I recently purchased a new 2020 Edge. I had never been to Spitzer Ford, but saw the vehicle online and went to take a look. I drove it home that same day. The salesman I dealt with was friendly and very know Spitzer Ford, but saw the vehicle online and went to take a look. I drove it home that same day. The salesman I dealt with was friendly and very knowledgeable. It was a great experience and I would recommend Spitzer Ford to any friend of mine. More
Very friendly and knowledgeable. Very good customer service.salespeople went out of their way to make sure we had a good experience. Finance dept explained thoroughly service.salespeople went out of their way to make sure we had a good experience. Finance dept explained thoroughly More
2 weeks and my car is doing wonderfully. My salesman (Tim Dauterman) was top notch. I have bought 4 cars through Tim and he is always full of information. (Tim Dauterman) was top notch. I have bought 4 cars through Tim and he is always full of information. More
Traded my truck in with a full tank of gas (36 gallons) but they couldnt fill up the tank on the truck they sold me! I get home and notice the keys for the accessory tie downs in bed are not in glove box l but they couldnt fill up the tank on the truck they sold me! I get home and notice the keys for the accessory tie downs in bed are not in glove box like he said. Next day I notice paint chip on door that was touched up like a 5 year old with a paint brush. Lets not forget that the finance guy almost gave me 1000 less for my trade but I caught him before I signed. This place sucks and I don’t recommend More
Dealer experience My salesperson Tim was very accommodating to finding a vehicle to meet my needs and stayed late to help me review and understand how my new EcoSport o My salesperson Tim was very accommodating to finding a vehicle to meet my needs and stayed late to help me review and understand how my new EcoSport operates. He provided multiple options prior to the purchase and no pressure. Brett navigated through the financing quickly and efficiently. Great experience! More
Overall decent experience. Wish I could have gotten a full tank of diesel in truck that I bought instead of a 1/4 tank. I traded in a truck with 36 gallons of fuel in it and that’s how I get treated? 45 full tank of diesel in truck that I bought instead of a 1/4 tank. I traded in a truck with 36 gallons of fuel in it and that’s how I get treated? 45 min drive home and had to put 65 dollars into my 45,000 truck. Also if I wasn’t paying attention the finance guy almost gave me a 1,000 less on my trade in. But I caught it before signing. More
drew was great. he help me out to get me back on the road.and back to work. that was my plow truck. and he is so nice, he help me out to get me back on the road.and back to work. that was my plow truck. and he is so nice, More
Found & fixed a whole lot of problems quickly and accurately Brought in my Lincoln with the check engine light on. Drew & his team located ALL the problems, got my parts, service was excellent. They were extre Brought in my Lincoln with the check engine light on. Drew & his team located ALL the problems, got my parts, service was excellent. They were extremely helpful and the car runs soooo much better now. More
New Escape Sales Rep gave me several options to pick from with prices to choose from that would meet my budget. Did not pressure me into buying a car. Sales Rep gave me several options to pick from with prices to choose from that would meet my budget. Did not pressure me into buying a car. More