
Al Spitzer Ford
Cuyahoga Falls, OH
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Excellent Service! My husband and I were making our final decision ten minutes before they closed. We never felt any pressure to rush. We were getting into our new car My husband and I were making our final decision ten minutes before they closed. We never felt any pressure to rush. We were getting into our new car over an hour after they closed and Brian still took the time to go over all of the features of our new car to make sure we felt comfortable. More
New to me Grand Caravan Larry made purchasing my used Dodge Caravan van an easy and pleasant experience! We were able to wrap up the transaction in record time. Thanks! Larry made purchasing my used Dodge Caravan van an easy and pleasant experience! We were able to wrap up the transaction in record time. Thanks! More
Purchasing a new car Impressed by the kindness and knowledge my sales associate Larry possessed. I was able to learn about all of the different options the vehicle I purch Impressed by the kindness and knowledge my sales associate Larry possessed. I was able to learn about all of the different options the vehicle I purchased offered and was easily able to find the right vehicle for me. Appreciate the efficiency of the entire staff. Amazing experience! More
First time buying a new car, made easy Mike first reached out to me after I showed interest in a deal the dealership was running on the Ford Fusion Hybrid. Once I came in and drove it, he g Mike first reached out to me after I showed interest in a deal the dealership was running on the Ford Fusion Hybrid. Once I came in and drove it, he gave me some time to think it over. Once I was ready to seal the deal he offered me a few options and found that leasing was my best option. He helped get me in the right vehicle with the right deal. More
Buying a Ford Edge Made Easy Mike made the car buying experience pleasant and stress free. He was extremely knowledgeable about the Ford Edge and competitive models and helped fin Mike made the car buying experience pleasant and stress free. He was extremely knowledgeable about the Ford Edge and competitive models and helped find the right car for me. I would highly recommend Mike and Spitzer Ford. More
The whole process was fast and the people were friendly. The overall experience of buying a car was vastly superior to any other dealership we have ever been to. The sales people were friendly, helpful and a The overall experience of buying a car was vastly superior to any other dealership we have ever been to. The sales people were friendly, helpful and answered all our questions. More
Positive Experience I had a very positive experience with Spitzer. Our salesman Brian was extremely knowledgeable about the Ford vehicles. He was not pushy, stayed after I had a very positive experience with Spitzer. Our salesman Brian was extremely knowledgeable about the Ford vehicles. He was not pushy, stayed after hours and never once did I feel pressured or rushed. More
Terrible department I purchased a vehicle from this dealership. It broke down and had to be towed. I also purchased an extended warranty from them as well. I of course ha I purchased a vehicle from this dealership. It broke down and had to be towed. I also purchased an extended warranty from them as well. I of course had it towed to them for repairs since that's where it came from and should be covered through. After 5 days of my vehicle being there, I revived not one phone call with updates. I called in and was told that it needed to be towed to a different dealership because they couldn't find the issue with it. This is a little ridiculous. I do not at all recommend this service center. More
Very helpful The website is very informative and easy to use. Mike from the sales staff was very friendly and very helpful. Everything from return phone calls to The website is very informative and easy to use. Mike from the sales staff was very friendly and very helpful. Everything from return phone calls to no pressure when buying. More
Great Thanks to Mike I had a great experience at Al spitzer ford! Didn’t pressure me into buying a vechicle, just let me search around and I found the truck Thanks to Mike I had a great experience at Al spitzer ford! Didn’t pressure me into buying a vechicle, just let me search around and I found the truck for me. Everybody there was really nice and super helpful. Go tribe More