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Al Spitzer Ford

Cuyahoga Falls, OH

4.8
623 Reviews

3737 State Road

Cuyahoga Falls, OH

44223

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Showing 623 reviews

October 03, 2017

Purchasing a new car Impressed by the kindness and knowledge my sales associate Larry possessed. I was able to learn about all of the different options the vehicle I purch More

by Hsmiths
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Johnston
October 01, 2017

First time buying a new car, made easy Mike first reached out to me after I showed interest in a deal the dealership was running on the Ford Fusion Hybrid. Once I came in and drove it, he g More

by eguffin
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Caporaletti
September 29, 2017

Buying a Ford Edge Made Easy Mike made the car buying experience pleasant and stress free. He was extremely knowledgeable about the Ford Edge and competitive models and helped fin More

by Tedford3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Caporaletti
September 29, 2017

The whole process was fast and the people were friendly. The overall experience of buying a car was vastly superior to any other dealership we have ever been to. The sales people were friendly, helpful and a More

by ski330
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Knepper, Brett Gander
September 27, 2017

Positive Experience I had a very positive experience with Spitzer. Our salesman Brian was extremely knowledgeable about the Ford vehicles. He was not pushy, stayed after More

by Rita245
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Cross
September 25, 2017

Terrible department I purchased a vehicle from this dealership. It broke down and had to be towed. I also purchased an extended warranty from them as well. I of course ha More

by Bfillian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unkown
Oct 02, 2017 -

Al Spitzer Ford responded

We're sorry to hear you are unhappy with your experience and would like to try and make it right. If they haven't already, a team member will be reaching shortly to better assist your situation. Thank you for taking the time to provide feedback,

September 24, 2017

Very helpful The website is very informative and easy to use. Mike from the sales staff was very friendly and very helpful. Everything from return phone calls to More

by Helen and son
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Caporaletti, Brett Gander
September 21, 2017

Great Thanks to Mike I had a great experience at Al spitzer ford! Didn’t pressure me into buying a vechicle, just let me search around and I found the truck More

by Baker1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Caporaletti
September 21, 2017

Good Experience Easiest car purchase I've ever made. Friendly,professional and great deals.Would recommend Dealership and Sales Rep to everyone. Thanks fpr the great More

by sass61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Haddad
September 20, 2017

I'm a repeat customer Mike, Jason and the others are great to work with and took excellent care of me. I would recommend them and I plan to be back in the future. More

by doug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Caporaletti
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