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Al Spitzer Ford
Cuyahoga Falls, OH
625 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 625 reviews
September 13, 2017
Great Service Mike and Brett were easy to work with and knowledgeable. Mike was very responsive, went through all of our options and even went above and beyond by Mike and Brett were easy to work with and knowledgeable. Mike was very responsive, went through all of our options and even went above and beyond by coming in on his day off to finalize the sale. More
by R. Boland
Employees Worked With
Michael Caporaletti, Brett Gander
September 10, 2017
Wonderful experience Bobby Knepper was wonderful to work with. We had our '05 Mustang GT totalled in an accident. We weren't sure we could replace it within our budget, Bobby Knepper was wonderful to work with. We had our '05 Mustang GT totalled in an accident. We weren't sure we could replace it within our budget, with less than perfect credit. The staff was wonderful, and we drove out in a 2014 Mustang GT with a 5.0 motor for about $10 more than our previous payment! My husband was thrilled!!!! I love that they treated us with respect despite our less than stellar credit history, and got us exactly what we were looking for! I highly recommend Bobby and the rest of the staff at Al Spitzer Ford! More
by Chris and Kellie Wilson
Employees Worked With
Bobby Knepper, Brett Gander
September 03, 2017
No pressure, just great service. Mike did a great job, honest and trustworthy. My first time buying from Spitzer and would definitely go back. A very different atmosphere than I am us Mike did a great job, honest and trustworthy. My first time buying from Spitzer and would definitely go back. A very different atmosphere than I am use to, relaxed not pushy. Brett finalized or paper work in short order. More
by waid holcomb thompson
Employees Worked With
Michael Caporaletti, Brett Gander
September 01, 2017
Great Place Every part of purchasing of Ford FX truck was top notch. Salesman answered all my questions , test drive and was very helpful with the process of Every part of purchasing of Ford FX truck was top notch. Salesman answered all my questions , test drive and was very helpful with the process of trade , paperwork and communicating . A smooth and efficient transaction in every way . Thank you also Brett in financing, nice talking with , highly recommend this business. More
by F150
Employees Worked With
Bobby Knepper, Brett Gander
August 29, 2017
Excellent Service This is the third car that I have purchased from Spitzer. Brett and Bobby made it so easy. Could not think of going anywhere else. This is the third car that I have purchased from Spitzer. Brett and Bobby made it so easy. Could not think of going anywhere else. More
by Betty Lou Travis
Employees Worked With
Bobby Knepper, Brett Gander
August 27, 2017
2nd Experience and Again it was Great! Bought a car a few months ago from Mike and the experience was great so I went back. He didn't let me down-again Mike was amazing! Anyone looking for Bought a car a few months ago from Mike and the experience was great so I went back. He didn't let me down-again Mike was amazing! Anyone looking for a no pressure sales guy, I would highly recommend going to see him. Very friendly and easy to work with! More
by SAF0415
Employees Worked With
Michael Caporaletti
August 26, 2017
Amazing experience I went online looking for a vehicle Mike called me and he was very friendly honest and just over all amazing I came I to the dealership and there was I went online looking for a vehicle Mike called me and he was very friendly honest and just over all amazing I came I to the dealership and there was no pushy ness. I had such an amazing experience and I would highly recommend this dealership and definitely ask for Mike C !!!!! More
by Stacie
Employees Worked With
Michael Caporaletti
August 25, 2017
Great My Husband and I had a great experiance. Mike was our salesman and we felt very comfortable. Dealing with Mike was like dealing with a friend. He was My Husband and I had a great experiance. Mike was our salesman and we felt very comfortable. Dealing with Mike was like dealing with a friend. He was so pleasant to deal with. Mike took his time explaining all the details of the truck and all the bells and whistles it came with. We left the lot in our new truck without having buyers remorse. We also settled up with Brett, he took his time to explain the numbers. We felt comfortable with Brett and he was a pleasure to work with. More
by Kelly&Randy
Employees Worked With
Michael Caporaletti, Brett Gander
August 25, 2017
Awesome service Although I didn't purchase my vehicle from this dealership, it was not due to the amazing service I received. Bobby was fantastic. Let us test drive, Although I didn't purchase my vehicle from this dealership, it was not due to the amazing service I received. Bobby was fantastic. Let us test drive, answered any questions we had, and the biggest thing, no pressure. He let me, as the consumer, make the decision. I never felt forced into anything. It was just a very pleasant experience. I could not recommend Bobby any higher. He was great! More
by Rtdriver83
Employees Worked With
Bobby Knepper
August 24, 2017
Another lease Another great deal from Spitzer where they went above and beyond to take care of me and my family. Family has been buying here since 1993 and it's alw Another great deal from Spitzer where they went above and beyond to take care of me and my family. Family has been buying here since 1993 and it's always the best deal and smoothest transaction. More
by Fordfireguy1
Employees Worked With
Corky Covert, Jason Covert, Tim Dauterman, Brett Gander
