Al Spitzer Ford

Purchasing a pre owned suv. Professional and very friendly- answered all question quick and effectively. Mike was very helpful . He gave us all the information to make an inform Professional and very friendly- answered all question quick and effectively. Mike was very helpful . He gave us all the information to make an informed decision. He has followed up with us since the purchase to see if we had any ?. More

Awesome car buying experience!!!!!!!!!!!! Before I write my review with Al Spitzer Ford, it needs to be said that my past experience with other American dealerships have been unpleasant. Sales Before I write my review with Al Spitzer Ford, it needs to be said that my past experience with other American dealerships have been unpleasant. Sales people emitted harshness and arrogance in their selling approach. It was a "take it or leave it" or "there are others that will buy that car if you don't" attitude. As a result, I went to a foreign dealership that showed they wanted my business, and gave them business for 26 years. I went car shopping in June and went to an American dealership close to my home. Again it was nonsense. The sales person told me the price I saw on line was wrong. Being disgusted by false advertising, I walked off their lot. The following paragraph is where my review with Al Spitzer Ford begins: Searching for a vehicle on line, I saw that Al Spitzer sold Fords. It was Sunday night and the dealership was closed, but I began a chat with an after hours representative. Information I gave the rep was transferred to sales person Michael Caporaletti. Mike was home on his personal time, but he called me that night. Mike "C" was kind, professional, knowledgeable about the car I wanted, and not pushy at all. Mike assured me that the price I saw on line was the price of the vehicle, that he would sell it at that price or better. Those words from Mike "C" were a "breath of fresh air." I made an appointment to see Mike the next day. Mike did his homework and had a vehicle waiting for me to test drive. Because of the due diligence of Mike "C", I purchased the vehicle. I must also add that Brian Johnson in finance researched tirelessly to get me the best rate and payment. Ashley Neely in the service department booked my vehicle during a very busy service week to get my mud flaps installed. Everyone I came in touch with at Al Spitzer Ford were outstanding! If you are looking for an awesome car buying experience, please call Al Spitzer Ford and ask for Mike "C". Thank you Al Spitzer for hiring the best people. Because of Mike "C" and the Spitzer team, I'm driving an American vehicle again!!!!! More

Went above and beyond expectations. I was curious about the vehicle I saw online and Mike and Charles addressed all my questions and concerns no pressure and helped make purchase smooth I was curious about the vehicle I saw online and Mike and Charles addressed all my questions and concerns no pressure and helped make purchase smooth as silk. I highly recommend and will return. More

Looking for new truck Brian was very thorough and knowledgeable about the vehicle I bought very good salesmanship excellent service lots of vehicles to choose from and colo Brian was very thorough and knowledgeable about the vehicle I bought very good salesmanship excellent service lots of vehicles to choose from and colors to also very lmpressed More

Friendly no pressure transaction We have been you going to see Mike for years when we are in the market for a new car. He is friendly, down to earth and a straight shooter. He has not We have been you going to see Mike for years when we are in the market for a new car. He is friendly, down to earth and a straight shooter. He has not steered us wrong yet. We will continue to seek his council on future vehicle needs and always refer him to friends and family. More

Great Experience This is the second vehicle from Al Spitzer Ford for my wife and I. Mike and Brian made the experience very easy. We never felt pressure to buy somet This is the second vehicle from Al Spitzer Ford for my wife and I. Mike and Brian made the experience very easy. We never felt pressure to buy something or to hurry up and get in a car even though we came to the dealership later in the evening. Our trade value was very fair and Spitzer made the deal too hard to pass up. Each time we've been here the service has been outstanding. Would recommend to anyone looking for a new Ford. More

Experience It was a great experience. Kevin Fleck was knowledgeable and helpful in getting me into my new c-max. I would definitely recommend this dealership bec It was a great experience. Kevin Fleck was knowledgeable and helpful in getting me into my new c-max. I would definitely recommend this dealership because of him. He just made the whole experience great. More

Purchased preowned car Excellent service from my first phone call to driving away. Brian was awesome, he had the car I was interested in ready fort a test drive when I arriv Excellent service from my first phone call to driving away. Brian was awesome, he had the car I was interested in ready fort a test drive when I arrived. He walked me through every step, answered all my questions, listened to what I wanted, can't say enough good things. Everyone there was terrific. Would recommend that dealership and especially Brian with NO hesitation. More

A great experience My boyfriend and I went to Al Spitzer Ford today to get him a car. It was the first time he has ever purchased a car, so the process could have easily My boyfriend and I went to Al Spitzer Ford today to get him a car. It was the first time he has ever purchased a car, so the process could have easily been confusing and overwhelming for us, as it was when we visited other dealerships. Everybody at Spitzer was SO HELPFUL and made buying a car a pain-free, hassle-free process. There was no BS, and everybody was so nice. I would recommend this place to anyone! More