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Al Spitzer Ford
Cuyahoga Falls, OH
731 Reviews
At Al Spitzer Ford, we're dedicated to providing our customers with a hassle-free experience every time they visit us! With an extensive line-up of brand new Ford models as well as our certified and pre-owned used car selection, we've got the perfect fit for you and your family. Our Financing experts are always available to work with your loan and lease needs, and the Service team stands ready for anything from routine maintenance to larger repair orders. Stop in to our Cuyahoga Falls dealership today and see everything Al Spitzer Ford has to offer you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 731 reviews
Verified Customer
February 19, 2026
He was very pleasant to work with explained everything in detail. Went over my new vehicle with as many questions I had to ask. Blake was great!! He even went above and beyond to help me put on my seat cover detail. Went over my new vehicle with as many questions I had to ask. Blake was great!! He even went above and beyond to help me put on my seat covers from my trade in car to my new purchased vehicle!! I would highly recommend Blake!!! 10/10 gold stars!!! More
by grancmorgan
Employees Worked With
Blake Collins, Blake Collins
February 19, 2026
Lindsey is who I mostly delt with. She was very knowledgeable and courteous. She kept me up to date on the status of my repair. I couldn’t ask for a better service writer. She was very knowledgeable and courteous. She kept me up to date on the status of my repair. I couldn’t ask for a better service writer. More
by SSHARP4
February 15, 2026
Essentially I went to have both of my headlights replaced on my 2015 ford fusion. They recommended that they also provide maintenance for two recalls on my car. After the headlights were 'repaired' that even on my 2015 ford fusion. They recommended that they also provide maintenance for two recalls on my car. After the headlights were 'repaired' that evening I found that my entire front right side light assembly was not working. This resulted in having to drive home without headlights on the right hand side of my car for a 50 minute commute during the evening. The following day they recommended that I bring my car in so that they can fix their mistake. I had to leave my job early which resulted in lost income, just for them to tell me that the lights that they repaired were not plugged in correctly. The staff was kind, however this was a major inconvenience considering that I had to leave my shift for them to repair their mistake. More
by Jordyn.lally44
Employees Worked With
Corey Graham, Corey Graham
February 06, 2026
Everytime I need work done Scott is extremely helpful. Scott is knowledgable and is always getting back to me with updates. Honestly one of the best new car dealerships and OEM shops i have ever done busi Scott is knowledgable and is always getting back to me with updates. Honestly one of the best new car dealerships and OEM shops i have ever done business with. I will continue to use Spitizer Ford going forward if the service is always this great. More
by josh.fronczak
Employees Worked With
Scott Gilmore, Scott Gilmore
February 05, 2026
Cooper was a courteous and went to bat for me. Getting me the truck I was looking for and getting me a great deal on my trade. Be sure to request Cooper when buying from Spitzer. Getting me the truck I was looking for and getting me a great deal on my trade. Be sure to request Cooper when buying from Spitzer. More
by bliveoak
February 04, 2026
Cooper was incredibly courteous and professional from start to finish.The Ford team was polite and professional. start to finish.The Ford team was polite and professional. More
by ortizchristine70
January 31, 2026
Every time I have been there all of the staff treat me like family. Sales and service staff are outstanding. like family. Sales and service staff are outstanding. More
by USAFRET1294
