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Al Spitzer Ford
Cuyahoga Falls, OH
731 Reviews
At Al Spitzer Ford, we're dedicated to providing our customers with a hassle-free experience every time they visit us! With an extensive line-up of brand new Ford models as well as our certified and pre-owned used car selection, we've got the perfect fit for you and your family. Our Financing experts are always available to work with your loan and lease needs, and the Service team stands ready for anything from routine maintenance to larger repair orders. Stop in to our Cuyahoga Falls dealership today and see everything Al Spitzer Ford has to offer you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 731 reviews
August 29, 2017
Excellent Service This is the third car that I have purchased from Spitzer. Brett and Bobby made it so easy. Could not think of going anywhere else. This is the third car that I have purchased from Spitzer. Brett and Bobby made it so easy. Could not think of going anywhere else. More
by Betty Lou Travis
Employees Worked With
Bobby Knepper, Brett Gander
August 27, 2017
2nd Experience and Again it was Great! Bought a car a few months ago from Mike and the experience was great so I went back. He didn't let me down-again Mike was amazing! Anyone looking for Bought a car a few months ago from Mike and the experience was great so I went back. He didn't let me down-again Mike was amazing! Anyone looking for a no pressure sales guy, I would highly recommend going to see him. Very friendly and easy to work with! More
by SAF0415
Employees Worked With
Michael Caporaletti
August 26, 2017
Amazing experience I went online looking for a vehicle Mike called me and he was very friendly honest and just over all amazing I came I to the dealership and there was I went online looking for a vehicle Mike called me and he was very friendly honest and just over all amazing I came I to the dealership and there was no pushy ness. I had such an amazing experience and I would highly recommend this dealership and definitely ask for Mike C !!!!! More
by Stacie
Employees Worked With
Michael Caporaletti
August 25, 2017
Great My Husband and I had a great experiance. Mike was our salesman and we felt very comfortable. Dealing with Mike was like dealing with a friend. He was My Husband and I had a great experiance. Mike was our salesman and we felt very comfortable. Dealing with Mike was like dealing with a friend. He was so pleasant to deal with. Mike took his time explaining all the details of the truck and all the bells and whistles it came with. We left the lot in our new truck without having buyers remorse. We also settled up with Brett, he took his time to explain the numbers. We felt comfortable with Brett and he was a pleasure to work with. More
by Kelly&Randy
Employees Worked With
Michael Caporaletti, Brett Gander
August 25, 2017
Awesome service Although I didn't purchase my vehicle from this dealership, it was not due to the amazing service I received. Bobby was fantastic. Let us test drive, Although I didn't purchase my vehicle from this dealership, it was not due to the amazing service I received. Bobby was fantastic. Let us test drive, answered any questions we had, and the biggest thing, no pressure. He let me, as the consumer, make the decision. I never felt forced into anything. It was just a very pleasant experience. I could not recommend Bobby any higher. He was great! More
by Rtdriver83
Employees Worked With
Bobby Knepper
August 24, 2017
Another lease Another great deal from Spitzer where they went above and beyond to take care of me and my family. Family has been buying here since 1993 and it's alw Another great deal from Spitzer where they went above and beyond to take care of me and my family. Family has been buying here since 1993 and it's always the best deal and smoothest transaction. More
by Fordfireguy1
Employees Worked With
Corky Covert, Jason Covert, Tim Dauterman, Brett Gander
August 20, 2017
Purchase Very helpful and good customer service . I enjoyed working with Kevin and Brett with my vehicle purchase.. Kevin was very informative and helpful .. Very helpful and good customer service . I enjoyed working with Kevin and Brett with my vehicle purchase.. Kevin was very informative and helpful .. I will recommend to others More
by Sandra
Employees Worked With
Kevin Fleck, Brett Gander
August 18, 2017
Wonderful experience I had a great experience with Kevin Fleck! He worked so hard to find us a car that worked within our price range and really worked to get the payments I had a great experience with Kevin Fleck! He worked so hard to find us a car that worked within our price range and really worked to get the payments down to a price we were comfortable with! He was so honest and never too pushy and really took our wants into consideration! More
by Jlivesay
Employees Worked With
Kevin Fleck, Brett Gander
August 18, 2017
Great experience I saw a 2017 Kia Sportage listed for sale with low mileage and a great price, it fit what we had been looking for in our own area (Lake County) but we I saw a 2017 Kia Sportage listed for sale with low mileage and a great price, it fit what we had been looking for in our own area (Lake County) but were unable to find. My Husband and myself wanted to extend our thanks and appreciation the outstanding work that my sales rep, Mike Caporaletti provided to us yesterday 08-16-2017 . From the minute we arrived till we left the dealership Mike was extremely helpful and very professional. I will definitely spread the word out to family and friends when they are looking for a vehicle. Thanks again to Mike and Spitzer Ford. More
by GRwest2017
Employees Worked With
Michael Caporaletti, Brett Gander
August 07, 2017
Very Happy Out-Of-Town Customer I just want to share with others my experience with Spitzer Ford and our salesperson Brian Cross and the finance manager Brett Gander. We saw a 2012 J I just want to share with others my experience with Spitzer Ford and our salesperson Brian Cross and the finance manager Brett Gander. We saw a 2012 Jeep Liberty listed for sale with low mileage and a great price, it fit what we had been looking for in our own area but were unable to find. An email to Brian about the Jeep was answered quickly. Brian even took extra photos of the Jeep as we asked, including having it put up on a lift so we could see the undercarriage of the vehicle. We asked Brian to do this and answer a bunch of questions because we live over a 7 hours drive away in Virginia. On top of that, Brett in finance was able to get us an even lower financing option than what we had gotten with our bank. We did everything over the internet and phone. We felt secure in the fact that Spitzer seemed like an honest dealership and because of the great treatment we received we decided to drive the 7.5 hours to purchase the vehicle. I only wish that Spitzer had a dealership here in Virginia, I would give them all of our future car buying business! More
by WKelly1965
Employees Worked With
Brian Cross, Brett Gander
