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Al Spitzer Ford

Cuyahoga Falls, OH

Overview
Employees
Reviews
Vehicles
4.6
705 Reviews
At Al Spitzer Ford, we're dedicated to providing our customers with a hassle-free experience every time they visit us! With an extensive line-up of brand new Ford models as well as our certified and pre-owned used car selection, we've got the perfect fit for you and your family. Our Financing experts are always available to work with your loan and lease needs, and the Service team stands ready for anything from routine maintenance to larger repair orders. Stop in to our Cuyahoga Falls dealership today and see everything Al Spitzer Ford has to offer you!
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3737 State Road

Cuyahoga Falls, OH

44223

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Showing 705 reviews

November 10, 2025

I walk in no one spoke, they just stared at me ,I saw Lindsey she was the only person that was friendly. More

by LOWERYLWRY9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Valentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2025 -

Al Spitzer Ford responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

November 07, 2025

I think the service department does good work, but I swear every time I take my car in for a simple oil change they always seem to find something else wrong More

by scottlarsco
Recommend Dealer
Yes
Employees Worked With
Scott Gilmore, Scott Gilmore
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Nov 09, 2025 -

Al Spitzer Ford responded

Thank you for taking the time to share your thoughts on working with our team. We appreciate your business.

November 06, 2025

Excellent service. Polite. Attentive. Resolved my problem with my rotars. Served coffee while I waited. More

by BBARTON20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daryl Williams , Corey Graham
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Nov 07, 2025 -

Al Spitzer Ford responded

Thanks for sharing about your experience with Al Spitzer Ford. We appreciate your business and hope to see you again soon!

November 04, 2025

Checking in my car was effortless. The waiting area was comfortable and clean. Service was good. More

by wd8bil
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Gilmore
Report | Print
Nov 04, 2025 -

Al Spitzer Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Al Spitzer Ford.

November 01, 2025

Was happy with the service. But the car wash wasn't working. I went to the Spitzer Jeep Brookpark to get my Jeep washed today. Thanks More

by BudsJeep
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Valentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2025 -

Al Spitzer Ford responded

We are very happy to have provided you with such a positive experience! We do apologize that our car wash wasn't working. We sincerely value your business and look forward to your next visit.

October 31, 2025

They took care of replacing my wiper arm and a recall issue and charged me $0 More

by MPATTER785
Recommend Dealer
Yes
Employees Worked With
Lindsey Valentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lindsey Valentine
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Oct 31, 2025 -

Al Spitzer Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 31, 2025

Great job! They kept the line of communication open and updated me as they went. Very helpful. More

by jennimarie99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Graham
Report | Print
Oct 31, 2025 -

Al Spitzer Ford responded

Thanks for sharing about your experience with Al Spitzer Ford. We appreciate your business and hope to see you again soon!

October 30, 2025

Brought wife's 🚗 in for the WORKS and that's exactly what I received. Even got a video flyby of the engine compartment and undercarriage. Neat More

by johng56263
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Valentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Gilmore, Tim Hughlett, Corey Graham
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Oct 30, 2025 -

Al Spitzer Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Al Spitzer Ford to be a positive one. Please don't hesitate to reach out if you need anything else.

October 30, 2025

It should not take 1. 5 hours for a oil change when you have a appointment. Sometime people have places to be and make a appointment so that it doesn't take long. More

by SZYQLASATER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Graham
Report | Print
Oct 30, 2025 -

Al Spitzer Ford responded

Thank you for choosing Al Spitzer Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 19, 2025

They got me in quickly and got my car back to me the same day. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Valentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Gilmore, Corey Graham
Report | Print
Oct 19, 2025 -

Al Spitzer Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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