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Al Spitzer Ford
Cuyahoga Falls, OH
731 Reviews
At Al Spitzer Ford, we're dedicated to providing our customers with a hassle-free experience every time they visit us! With an extensive line-up of brand new Ford models as well as our certified and pre-owned used car selection, we've got the perfect fit for you and your family. Our Financing experts are always available to work with your loan and lease needs, and the Service team stands ready for anything from routine maintenance to larger repair orders. Stop in to our Cuyahoga Falls dealership today and see everything Al Spitzer Ford has to offer you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 731 reviews
March 04, 2017
Good Experience Larry Johnston went over and above to make sure we were satisfied with our experience and the service we received. Drove us to the sister dealership Larry Johnston went over and above to make sure we were satisfied with our experience and the service we received. Drove us to the sister dealership 30 min. away to make sure we had the vehicle that we wanted. More
by AudreyR
Employees Worked With
Larry Johnston, Brett Gander
March 04, 2017
New Car! The best experience I have ever had looking for a car. Bobby was amazing! I will definitely be back here in the future! Thank you! The best experience I have ever had looking for a car. Bobby was amazing! I will definitely be back here in the future! Thank you! More
by cateabel
Employees Worked With
Bobby Knepper
March 03, 2017
Brian Cross, Salesman Brian Cross worked very hard to make sure we got the vehicle we were looking for. It took a while to find it, but he made sure it had all the feature Brian Cross worked very hard to make sure we got the vehicle we were looking for. It took a while to find it, but he made sure it had all the features we were looking for. It had been a number of years since our last purchase, also from Spitzer. Brian was very thorough with vehicle details on the day we picked up our car. We will return again in the future. More
by dbooklady
Employees Worked With
Brian Cross
March 02, 2017
Great car buying experience-no hassles! Everyone we worked with was very helpful and knowledgeable. Brian stayed past closing to connect my phone with the car and patiently show me how all t Everyone we worked with was very helpful and knowledgeable. Brian stayed past closing to connect my phone with the car and patiently show me how all the technology worked. Not any easy process! More
by Bigredcar41
Employees Worked With
Brian Cross
March 02, 2017
Brian Cross is old school Brian went out of his way, twice, even after the vehicle was purchased to accommodate myself as a buyer. Offered help to me as a first time buyer that Brian went out of his way, twice, even after the vehicle was purchased to accommodate myself as a buyer. Offered help to me as a first time buyer that I would have only expected as a repeated customer. Can't stress it enough. Solid guy. More
by Scott S.
Employees Worked With
Brian Cross
March 02, 2017
Mike Caporaletti My sales person Mike Caporaletti was so helpful and polite. I would recommend your dealer to my friends and I would buy another vehicle from you. By My sales person Mike Caporaletti was so helpful and polite. I would recommend your dealer to my friends and I would buy another vehicle from you. By the way I like the escape better than the Jeep compass. Thank you, Susan Ganaway 330-523-9759 More
by Susan Ganaway
Employees Worked With
Michael Caporaletti
March 01, 2017
Nice Experience I was here for buying a car. Experience was simple superb and employees supported me very well. I referred my friends for their plans.. Thanks A lot I was here for buying a car. Experience was simple superb and employees supported me very well. I referred my friends for their plans.. Thanks A lot More
by AraRed
Employees Worked With
Tim Clark
February 28, 2017
Bobby is great! My husband and I have purchased 3 cars from Bobby. We have referred family and friends because we like that he listens to what we like, need and can My husband and I have purchased 3 cars from Bobby. We have referred family and friends because we like that he listens to what we like, need and can afford and takes the time to help us get it. In stead of pushing us into something quickly, he will look and call us when he sees something he thinks will work for us. Thank you Bobby! We appreciate it. More
by Runwmi
Employees Worked With
Bobby Knepper, Brett Gander
February 27, 2017
Excellent experience They had just the truck I wanted and were willing to do whatever I needed to make the write decision. Larry was easy to talk to no pressure no BS. They had just the truck I wanted and were willing to do whatever I needed to make the write decision. Larry was easy to talk to no pressure no BS. More
by Rich
Employees Worked With
Larry Johnston
February 26, 2017
Excellent, no pressure, no hassle No pressure buying. Salesman willing to make experience as easy as possible. Willing to pull vehicle off showroom floor for test drive durning first v No pressure buying. Salesman willing to make experience as easy as possible. Willing to pull vehicle off showroom floor for test drive durning first visit to dealership. Ended up getting it off show room and meeting me at work next day for a test drive. Vehicle delivered clean with a full gas tank despite fact low fuel light came on during test drive day before. Treated me well on trade in as well. More
by Truckie
Employees Worked With
Michael Caporaletti
