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Al Spitzer Ford

Cuyahoga Falls, OH

Overview
Employees
Reviews
Vehicles
4.6
705 Reviews
At Al Spitzer Ford, we're dedicated to providing our customers with a hassle-free experience every time they visit us! With an extensive line-up of brand new Ford models as well as our certified and pre-owned used car selection, we've got the perfect fit for you and your family. Our Financing experts are always available to work with your loan and lease needs, and the Service team stands ready for anything from routine maintenance to larger repair orders. Stop in to our Cuyahoga Falls dealership today and see everything Al Spitzer Ford has to offer you!
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3737 State Road

Cuyahoga Falls, OH

44223

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Showing 705 reviews

October 18, 2025

Lindsey misinformed me on an omission warranty. Completely forgot what we discussed. Cost me $220 More

by DISCENZAR
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lindsey Valentine
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 20, 2025 -

Al Spitzer Ford responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

Oct 22, 2025 -

Al Spitzer Ford responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

October 14, 2025

The staff is helpful ,friendly & honest. My car is always ready at the time promised . More

by Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Valentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Gilmore, Corey Graham
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Oct 14, 2025 -

Al Spitzer Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Al Spitzer Ford.

October 12, 2025

Was able to set up an appointment quickly online. Comfortable waiting area, friendly staff and quick checkout. More

by jaejls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Valentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Gilmore, David Roughley
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Oct 12, 2025 -

Al Spitzer Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 08, 2025

Awesome experience, always friendly and very thorough with all my needs. Sales staff, service employees are always there to answer your questions More

by ts2513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Graham
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Oct 09, 2025 -

Al Spitzer Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Al Spitzer Ford.

October 07, 2025

Fantastic service My experience with the dealership has excellent service great communication and before they release my vehicle they sent my car through the car wash yes I would recommend you friends and More

by Mzdetroit71@gmail.com
Recommend Dealer
Yes
Employees Worked With
Corey Graham, Corey Graham
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Oct 07, 2025 -

Al Spitzer Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 02, 2025

The service man was very friendly and helpful. The dealership actually called me to get my recall fixed fast for my safety. More

by hgrubich1972
Recommend Dealer
Yes
Employees Worked With
Michael Predl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Predl
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September 29, 2025

Lindsey Valentine was very nice and knowledgeable. The showroom is clean and inviting. Good coffee too. More

by reckiwi1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Valentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2025 -

Al Spitzer Ford responded

Thank you for your thoughtful review! We’re glad to hear Lindsey provided knowledgeable and friendly service, and that you enjoyed our clean showroom and amenities. We look forward to welcoming you back again soon.

September 23, 2025

Dealership is friendly and easy to work with. Very pleased with my new vehicle and enjoying my new Bronco. Thanks for a wonderful purchase! More

by northsummitbrowns
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maxim Katila
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2025 -

Al Spitzer Ford responded

We love to hear from our happy customers enjoying their new cars so thank you for leaving us this review! On behalf of our team, congratulations on your new Bronco, we remind you that we are here to help with any questions or automotive care that you may need in the future.

August 25, 2025

Spitzer worked with me on scheduling. My appointment change the date quickly and responded perfectly highly recommended.Thank you More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Valentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 26, 2025 -

Al Spitzer Ford responded

Our customer satisfaction is very important to us so we do our best to accommodate our customers needs and schedules to be as efficient as possible. Brian, we hope you visit us again any time you are in need of automotive care. It would be our honor to serve you.

August 25, 2025

Had a good experience at spitzer ford in Cuyahoga Falls. Steven Cooper was informative, helpful. More

by Krisjeromy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Cooper
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 26, 2025 -

Al Spitzer Ford responded

Your feedback is much appreciated! Steven and our team aim to help our customers in making an informed decision on what car best suits the customer's needs. We truly hope you enjoy your new Ford and invite you to contact us if we can be of service to you again.

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