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Al Spitzer Ford
Cuyahoga Falls, OH
731 Reviews
At Al Spitzer Ford, we're dedicated to providing our customers with a hassle-free experience every time they visit us! With an extensive line-up of brand new Ford models as well as our certified and pre-owned used car selection, we've got the perfect fit for you and your family. Our Financing experts are always available to work with your loan and lease needs, and the Service team stands ready for anything from routine maintenance to larger repair orders. Stop in to our Cuyahoga Falls dealership today and see everything Al Spitzer Ford has to offer you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 731 reviews
May 21, 2012
I bought a 2012 New Focus Saturday, 5/19/12 and I was more than satisfied with the salesman, Jon Treml. He as helpful, kind, patient and accommodated my limitations. He was friendly the minute I met hi more than satisfied with the salesman, Jon Treml. He as helpful, kind, patient and accommodated my limitations. He was friendly the minute I met him at the door. I would recommend Jon and the dealership to family and/or friends. I bought this bright red car for my 71st birthday and I intend to enjoy it every day. Thank you again Jon. Carol Post More
by iwillenjoycar
Employees Worked With
John Treml
May 12, 2012
Brett Pratt was very helpful. He was very knowledgable about assisting with the car buying process. I would recommend him to other car buyers . Thank you for all your help. Coolest car dealer ever. about assisting with the car buying process. I would recommend him to other car buyers . Thank you for all your help. Coolest car dealer ever. More
by Martystead
Employees Worked With
Brett Piatt
May 11, 2012
This dealership and salesmen Tim Dauterman was great to buy a vehicle from. Everything from start to finish was smooth and no pressure. Tim even followed us home to get the title to the car we traded in so buy a vehicle from. Everything from start to finish was smooth and no pressure. Tim even followed us home to get the title to the car we traded in so we did not have to make a trip back to the dealership. Is that service or what? More
by tbliving
Employees Worked With
Tim Dauterman
May 08, 2012
I purchased a 2012 Ford Focus last week and I am very pleased with the car and the service that I received at Spitzer in Cuyahoga Falls. Shaun was a very charismatic, honest, and professional salesman. H pleased with the car and the service that I received at Spitzer in Cuyahoga Falls. Shaun was a very charismatic, honest, and professional salesman. He went above and beyond to ensure that I got exactly the car that I wanted, in the color that I liked, and in the price range that was most suitable for me. I would recommend this dealership to anyone that is looking to buy a new car, the customer service is remarkable. This is my first time buying a new car from a dealership and Shaun eased my hesitations that come along with a first time purchase. I only have positive things to say about my experience at Spitzer. I will be sending business Shaun's way! More
by namckibben
Employees Worked With
Shaun Heilman
April 29, 2012
I purchased a 2011 F-250 power stroke. I had a great experience dealing with Jon Treml he was a great person with a outstanding personaility. I will go back to Spitzer Ford for my next vehicle. experience dealing with Jon Treml he was a great person with a outstanding personaility. I will go back to Spitzer Ford for my next vehicle. More
by hotnpursuit101
Employees Worked With
Mark Jung, John Treml
April 11, 2012
This is the second car that I've purchased from Spitzer in the past month and I again had a great experience with everyone that I worked with. You couldn't ask for a better new or used car buying experien in the past month and I again had a great experience with everyone that I worked with. You couldn't ask for a better new or used car buying experience. Specifically, I have very much appreciated working with Bob Knepper as he did an outstanding job assisting me with both purchases. I would recommend Spitzer and Bob to anyone and believe this dealership provides the best car buying experience in the area. I'll certainly continue to work with Spitzer on my future car buying and service needs! More
by wylie1102
Employees Worked With
Bobby Knepper, Bobby Knepper
April 05, 2012
Was a chevy guy till one of those dealers really made me angry...stopped here just to look but was so relaxed and at ease we ended up buying a beautiful new ford f150 pu.......highly recommend this dealer a angry...stopped here just to look but was so relaxed and at ease we ended up buying a beautiful new ford f150 pu.......highly recommend this dealer and salesman! More
by a2scooby
Employees Worked With
Tim Clark
March 28, 2012
I brought my daughter to buy a new car and it was a great, stress free, experience. I have purchased many new cars and this was ...by far....the best experience I have had, thanks to Tim Dauterman! The great, stress free, experience. I have purchased many new cars and this was ...by far....the best experience I have had, thanks to Tim Dauterman! There was no pressure, no games, and we had time to "think" by going to lunch, compliments of Tim, driving the car we were interested in buying. When we did make the big decision, Tim was excellent! He explained everything and gave us his number in case we had a question. He also filled the tank up for us! what more could you ask for? Thanks Tim, I will be back when I ready for a new car! More
by patkohl
Employees Worked With
Tim Dauterman, Tim Dauterman
March 26, 2012
I had a great sales experience dealing with Shaun I will definitely recommend the dealership to all of my friends, family and coworkers. Thanks to all that heled me out at Alspitzer ford in cuyahoga falls. definitely recommend the dealership to all of my friends, family and coworkers. Thanks to all that heled me out at Alspitzer ford in cuyahoga falls. More
by monica13
Employees Worked With
shaun heilman, Shaun Heilman
