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Al West Nissan

Rolla, MO

4.7
293 Reviews

2540 N Bishop Ave

Rolla, MO

65401

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Showing 293 reviews

August 24, 2023

Daniel Ballarin (Vehicle Specialist), provided my wife and I excellent service. This allowed us to purchase a brand new vehicle, backed by Nissan financing in July 2023. I highly recommend this dealership More

by The Natural
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicole Dudenhoeffer, Daniel Ballarin, Tom Carder
Aug 28, 2023 -

Al West Nissan responded

We are very happy to hear that we provided you and your wife with a positive experience! We greatly appreciate you taking the time to leave Daniel such an amazing review. We will be sure to pass on your kind words with the team. Thank you again for choosing Al West Nissan! Have a great day!

August 08, 2023

Had an oil change on my Nissan Rogue and as usual received excellent service. Besides very professional and friendly they were extremely quick. Thank you again Al West Nissan! More

by junemidgett
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Aug 11, 2023 -

Al West Nissan responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Al West Nissan. We do hope we can be of assistance in the future. Take care!

July 12, 2023

Buying a vehicle from Al West Nissan was the best buying experience I have EVER had at ANY dealership, ANYWHERE, period. Kevin Gloss and I were able to initiate the purchase on the phone and then I traveled More

by Paul Z
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Gloss
Jul 14, 2023 -

Al West Nissan responded

Paul, thank you for your kind review; we are happy to pass along your comments to the team here at Al West Nissan! Please don't hesitate to reach out if there's anything additional, we can do for you. Thank you for choosing Al West Nissan!

Jul 14, 2023 -

Paul Z responded

Thanks again!

June 21, 2023

Couldn't ask for a better experience! Karen and Tom made our new car purchase painless! Karen knew everything about my car and explained all features which was important to me. I wouldn't More

by nichols58
Price Transparency
Recommend Dealer
Yes
Employees Worked With
Karen Polanowski
Jun 25, 2023 -

Al West Nissan responded

Nichols58, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Al West Nissan. If you have any further questions, please don't hesitate to reach out! Thank you again and congratulations on the new Kicks!

June 07, 2023

This is a great group of people. They are sincere when they say that they want to create a good experience for their customers. Normally, I would rather go get a root canal than go More

by bdimat
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Cliburn, Mike Stewart
Jun 10, 2023 -

Al West Nissan responded

We're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional, we can do for you. We value your business and look forward to working with you again in the future. Have a wonderful day!

June 06, 2023

Friendly staff. Didn't negotiate on car purchase but did on trade-in. Smooth transaction. More

by Blankey
Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin Gloss, David Lee, Karen Polanowski
June 01, 2023

Everyone is friendly and helpful. When I have an unscheduled problem that is a safety issue they take my car immediately and find out what is wrong and give me a cost if I want to get More

by conwjhb77
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Cliburn, Mike Stewart
Jun 05, 2023 -

Al West Nissan responded

Thank you again for taking the time to let us know how we did. We're happy you found our staff to be so supportive during your experience here at Al West Nissan. If you have any further questions, please don't hesitate to reach out!

May 31, 2023

Had a great experience here and Brandon Hurst was very pleasant and helpful, I will definitely go back in the future for another vehicle purchase. More

by Jesse
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Hurst
Jun 02, 2023 -

Al West Nissan responded

Jesse, thank you for your kind review; we are happy to pass along your comments to Brandon and the rest of the team here at Al West Nissan! We are always more than happy to assist you if with any automotive needs in the future! Have a wonderful day!

May 30, 2023

Best service and great employees. I wouldn’t go anywhere else 😁 The team is always quick and very friendly. More

by Zacs Mom
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Stewart
Jun 01, 2023 -

Al West Nissan responded

Thank you again for taking the time to let us know how we did. We appreciate your time and value your feedback! If there is every anything we can help with, please feel free to give us a call or stop by. Have an awesome day!

May 30, 2023

They did not see what they could do to help get my transmission paid for so now I have to take out personal loan to cover the cost of it and I was trying to get another car and they have not been very More

by klb43074
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Lee, David Cliburn, Mike Stewart, Lon West, Anna Brinker, Ryan Shockley, Nicole Dudenhoeffer
Jun 05, 2023 -

Al West Nissan responded

Klb43074, we regret to hear that you had a negative experience with us but would appreciate the chance to turn your experience around and assist in any way we can. If you have a chance, since your review was anonymous, please give our Service Manager a call at 573-308-1612. We appreciate your feedback and would love the opportunity to make things right. Thank you and have a nice day!

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