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Al West Nissan

Rolla, MO

Overview
Reviews
4.9
302 Reviews
Call Dealership (573) 308-1233
View Awards

2540 N Bishop Ave

Rolla, MO

65401

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Showing 302 reviews

April 18, 2024

Al West has the best service dept. I called yesterday because my rogue won’t not go into gear. He talked me thru all the possible reasons for it, come to find out my door was not shut More

by tresabrinkley49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Helpful
March 17, 2024

I was very pleased with my experience in purchasing ny car at Al West. Devin was just great and very helpful. Loving my new Kicks. Happy to know if I need help that I can return and just ask. More

by Gatiya
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Devin
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Helpful
March 02, 2024

One of the best experiences we have ever had in purchasing a vehicle. Austin was very helpful, courteous, and knowledgeable. We are very satisfied with the truck and the staff at the dealership. More

by John Perkins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Wilson 10/10, Lon West, Tom Carder
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Helpful
February 13, 2024

I have to say this was one of the Best Vehicle purchasing experiences I’ve had in my life and the sales staff were the best. Cudos to Dustin my salesman and to Tom in financial depts. they are exceptional in More

by Diamonddave60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin,Lindsy, Ryan Shockley, Tom Carder, Arlynn Jones
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Feb 13, 2024 -

Al West Nissan responded

Thank you for sharing your exceptional experience with us! We're thrilled to hear that your vehicle purchasing experience at Al West Nissan was one of the best you've had in your life. It's wonderful to know that Dustin, Tom, and our sales staff provided exceptional service and exceeded your expectations in terms of knowledge and customer satisfaction. We're honored to have had the opportunity to assist you in finding your first Nissan Frontier, and we hope it meets and exceeds your expectations. If you ever need anything else or have any further questions, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future.

Helpful
January 06, 2024

Felt no pressure during the entire process. Friendly and great experience. Will spread the word about this dealership! More

by dustin.lindsay123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin, Karen Polanowski
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Jan 09, 2024 -

Al West Nissan responded

Thank you for sharing your positive experience with us at Al West Nissan! We're thrilled to hear that you felt no pressure throughout the entire process and that you had a friendly and great experience. Your recommendation means a lot to us. If you ever have more comments or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your business and look forward to continuing to provide excellent service.

Helpful
January 03, 2024

I have been going to Al West since 2016 and have always received the best service as well as sales experience. More

by Arly Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Polanowski, Lon West, Anna Brinker, Ryan Shockley, Austin Peyton, Tom Carder
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Jan 04, 2024 -

Al West Nissan responded

Thank you for your continued trust and loyalty to Al West Nissan since 2016! We're delighted to hear that you have consistently received the best service and sales experience. Providing excellent service is our commitment, and we appreciate your acknowledgment. If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We value your long-term relationship with us and look forward to serving you for many more years.

Helpful
November 04, 2023

Dealing with Kevin Gloss was a pleasant experience. I recommend Al West for your future vehicle purchase. More

by pingisi66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Gloss, Tom Carder
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Nov 07, 2023 -

Al West Nissan responded

Thank you for sharing your feedback about your experience with Kevin Gloss and Tom Carder at Al West. We're delighted to hear that dealing with Kevin was a pleasant experience, and we appreciate your recommendation for future vehicle purchases. Your ratings on various aspects of your visit are valuable and help us understand our performance. If you ever have more comments or need further assistance, please don't hesitate to reach out. We look forward to serving you and others in the future.

Helpful
October 27, 2023

Kevin and Tom in Sales and Financing respectively provided excellent customer service both during and immediately after the sale. I also appreciate GM Ryan for reaching out to me. Awesome dealership More

by Jeff B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Gloss and Tom Carder, Ryan Shockley
Report | Print
Oct 31, 2023 -

Al West Nissan responded

Hi Jeff! We're delighted to hear about your excellent experience with Kevin and Tom in Sales and Financing at Al West Nissan. We also appreciate your kind words for GM Ryan. Providing outstanding customer service is a top priority for our team, and we're thrilled that you had a positive experience. Thank you for recommending our dealership, and we encourage others to give us a try. If you ever have more feedback or need further assistance, please don't hesitate to reach out. We look forward to serving you and anyone you refer in the future.

Helpful
October 25, 2023

Brought my Pathfinder in for a 30,000 mile service and everything was done in a timely manner. Chase was super! He explained everything and answered all my questions. Great job by everyone! My car runs li More

by harold.wagner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Destifanes
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Oct 28, 2023 -

Al West Nissan responded

Thank you for sharing your positive experience with us at Al West Nissan! We're thrilled to hear that your 30,000-mile service was completed in a timely manner and that Chase provided you with excellent customer service, explaining everything and addressing your questions. It's fantastic to know that your car is running smoothly. We greatly appreciate your kind words and your trust in our team. If you ever have more feedback or need assistance in the future, please don't hesitate to reach out. Thank you for choosing Al West Nissan, and we look forward to serving you again.

Helpful
August 24, 2023

Daniel Ballarin (Vehicle Specialist), provided my wife and I excellent service. This allowed us to purchase a brand new vehicle, backed by Nissan financing in July 2023. I highly recommend this dealership More

by The Natural
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicole Dudenhoeffer, Daniel Ballarin, Tom Carder
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Aug 28, 2023 -

Al West Nissan responded

We are very happy to hear that we provided you and your wife with a positive experience! We greatly appreciate you taking the time to leave Daniel such an amazing review. We will be sure to pass on your kind words with the team. Thank you again for choosing Al West Nissan! Have a great day!

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