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Shottenkirk Toyota San Antonio
San Antonio, TX
1,353 Reviews
As the premier Toyota Dealer in the San Antonio Area, Alamo Toyota is here for your entire car buying needs. Our family owned and operated dealership offers a No-Pressure environment, with a wide selection of New Toyotas, Certified Pre-Owned Toyotas, and other Used vehicles. Whether it’s Financing, Toyota Service, or Toyota Parts you need, you've come to the right place! We also have the only Toyota Certified Body Shop in South Texas!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,353 reviews
May 22, 2026
My service advisor Art did an amazing job. He kept me updated and helped me with the shuttle. He kept me updated and helped me with the shuttle. More
by Tmcknight7382
May 22, 2026
Amazing customer service to help me get the vehicle i needed with the funds i had available to me needed with the funds i had available to me More
by mathew.croy
Employees Worked With
May 21, 2026
A part was ordered that I needed and I made the appointment to get it done the day after memorial day but then I asked if they could move it up and make it for today. Knowing it was last minute, I appointment to get it done the day after memorial day but then I asked if they could move it up and make it for today. Knowing it was last minute, I didn’t expect it to be worked on, but they said they could do it. My service guy was Michael and he was great! He gave me an estimated time and he did check on me midway through to let me know the status. The waiting area was comfortable and there was a TV available and coffee and water. It was really a pretty good experience compared to other dealerships. More
by Marigtz3
May 21, 2026
Great customer service and efficient. I would bring my vehicle back to be serviced there I would bring my vehicle back to be serviced there More
by Kyocusanagi
May 21, 2026
Must definitely be under new mgmt/ownership! Decided to give them a try again after a few years- not disappointed! My service advisor, JJ, was fantastic! He listened to what I was needing and he Decided to give them a try again after a few years- not disappointed! My service advisor, JJ, was fantastic! He listened to what I was needing and help me come up with a plan for my 2008 FJ (270,000 miles). I admit, based on how I was formally treated under the old management/ownership and have been going to Boerne these past years instead, I was apprehensive about giving the new ownership/mgmt a chance. I will tell you, I wasn’t disappointed at all! I really can’t believe it after how awful the experience there used to be. So here is what I will say… if they ran you off like they did me with the former ownership/mgmt, consider giving them another chance. They used clear communication during the entire time… they were approachable and genuine. Ask for JJ Saenz. He is patient, calm and wants to actually help you as a customer. More
by Cheri
Employees Worked With
JJ Saenz & Virginia
May 20, 2026
The dealership as very professional. Will help any and all customers to any questions. Also very quick on services. Will help any and all customers to any questions. Also very quick on services. More
by Steve
Employees Worked With
May 20, 2026
The service I received from Sergio was excellent. I trust him to take care of my vehicles so much I switched the dealership I use to go to continue working with Sergio. Everyone there was friendly a I trust him to take care of my vehicles so much I switched the dealership I use to go to continue working with Sergio. Everyone there was friendly and helpful. More
by martha.arredondo
Employees Worked With
Sergio
May 20, 2026
Service people were polite, informative. No negative issues to report. Good overall experience. Completed in allotted time frame. No negative issues to report. Good overall experience. Completed in allotted time frame. More
by Stevebeefw98
Employees Worked With
