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Shottenkirk Toyota San Antonio

San Antonio, TX

4.8
1,742 Reviews
As the premier Toyota Dealer in the San Antonio Area, Alamo Toyota is here for your entire car buying needs. Our family owned and operated dealership offers a No-Pressure environment, with a wide selection of New Toyotas, Certified Pre-Owned Toyotas, and other Used vehicles. Whether it’s Financing, Toyota Service, or Toyota Parts you need, you've come to the right place! We also have the only Toyota Certified Body Shop in South Texas!
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18019 US-281

San Antonio, TX

78232

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Showing 1,742 reviews

October 30, 2026

My experience at Shottenkirk was excellent as usual. I took my car to get serviced and they gave me a shuttle ride to my office and picked me up during my lunch break so I could pick up my car without More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2026

Took me on time friendly service and quick will definitely come back attendant was good More

by brownd327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2026

I didn't have an appointment for oil change and wheel alignment but James got me in and out in an hour. Awesome service More

by a_olivarri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James in service--5 stars
Oct 29, 2026 -

Shottenkirk Toyota San Antonio responded

Our service team was happy to accommodate your Toyota RAV4 for an oil change and wheel alignment without an appointment. We’re glad you were pleased with the prompt care! We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

October 29, 2026

You are good. I still can’t believe that you charged $160 for an alignment in the first two years that I‘be had the vehicle. The alignment shouldn’t go bad in less More

by khart003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2026

efficient -professional- quality- customer-service - focused-on time - management cares - follow up - for customer- satisfaction ! More

by dicksgary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2026 -

Shottenkirk Toyota San Antonio responded

We're glad the service on your Toyota RAV4 was handled with care and completed on schedule. Your recognition of our management's attention and our team's follow up means a lot to us. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

October 28, 2026

Service advisor was professional and knowledgeable. They finish before the promise time. I was happy with the service More

by onglen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle
Oct 28, 2026 -

Shottenkirk Toyota San Antonio responded

We're glad Christian's expertise made a positive impression and that service on your Toyota Camry Hybrid was completed sooner than promised. Thank you for the five stars! We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

October 28, 2026

I received excellent service with no complaints. It was a relatively short amount of time and nearly zero effort on my part. The only thing I can say I'd prefer is to have warranty items enumerated More

by Sc0rp10N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
Oct 28, 2026 -

Shottenkirk Toyota San Antonio responded

We're glad the service on your Ford Bronco was easy and convenient for you. We also understand your concerns about needing a clearer summary of warranty coverage and feeling pressured to purchase the service package. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

October 28, 2026

Great service. Listened to me and followed through with constant communication! Kyle was a great help More

by cuenca96wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Oct 28, 2026 -

Shottenkirk Toyota San Antonio responded

We're glad you felt heard and kept informed throughout the service on your Toyota RAV4. Thank you for the five-star rating and kind words about our team's help! We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

October 27, 2026

The service was great and the staff were very accommodating. The area was also nice. It was clean and tidy. More

by CPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2026 -

Shottenkirk Toyota San Antonio responded

Knowing you felt well looked after during service on your Toyota Tacoma means a lot to us. We’re also pleased you found our space pleasant and well kept. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

October 26, 2026

We were well taken care off, he was very attentive and friendly! He called us to let us know when our suv was ready and was done in the hrs. of time he told us it would take! 👍🏼 More

by bfcollazo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
It was not a woman it was a gentleman and cannot remember his name, sorry!
Oct 26, 2026 -

Shottenkirk Toyota San Antonio responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

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