Shottenkirk Toyota San Antonio

The service staff, namely Pierce, was courteous, competent and very professional. This was my first time at SHOTTENKIRK Toyota and he demonstrated on behalf of your dealership that service was comp competent and very professional. This was my first time at SHOTTENKIRK Toyota and he demonstrated on behalf of your dealership that service was comprehensive, throughout and respectful of the consumer. I appreciate the texts informing me of my car’s needs, my options, the costs, and my consents. It has been very pleasant experience, thus I plan to return for further service. There is one improvement suggestion that service can include and that is a quick drive through the car wash. In that one respect, THE BEST service my 10 yr old (very reliable) RAV4 was from Mike Ceccon of Miller Toyota in NJ. Thank you to Pierce for a most pleasant experience. SHOTTENKIRK is 2nd best. More

ART in the service department was very helpful and thorough in providing me all the options with the service on my vehicle. thorough in providing me all the options with the service on my vehicle. More

Comfortable and clean waiting room. Nice coffee station. Professional service advisors. They send me monthly coupons for vehicle service. Nice coffee station. Professional service advisors. They send me monthly coupons for vehicle service. More

Clean, Friendly,nice selection, and Jorge Herrera was world class easy, well informed, and easy to work with. Jorge made our whole experience one of best car buying experiences we have ever had.. when I world class easy, well informed, and easy to work with. Jorge made our whole experience one of best car buying experiences we have ever had.. when I return it will be due to Mr. Herrera. I did not enjoy getting the insurance that seemed mandatory to get to get the car. Like Pork Belly in a political bill. No fun and should be part of the sale price not an after thought like deal. Shottenkirk is a great place to get your car. Luis Gomez, finance manager, was very accommodating and easy to work with. I appreciate his skill and ease he made the payment process. Thank you for a great experience Mr. Jorge Herrera, I look forward to working with you again and considering you a friend. You made the experience an A+. Judd&Tara Walker More

I brought my Toyota RAV 4 in for routine checkup. The staff was efficient & attentive. The time it took was very reasonable. The waiting area is very comfortable as well. The staff was efficient & attentive. The time it took was very reasonable. The waiting area is very comfortable as well. More

Bennett does a good job, demonstrating reliability, professionalism, and strong attention to detail. Keep up the good work professionalism, and strong attention to detail. Keep up the good work More

Great customer service . . JJ was very Professional and kept me informed on My Front Runner . JJ was very Professional and kept me informed on My Front Runner More

From the moment we arrived until the moment we left, our experience was absolutely amazing! We were treated with exceptional customer service and genuine care throughout the entire process. We purchased a T experience was absolutely amazing! We were treated with exceptional customer service and genuine care throughout the entire process. We purchased a Toyota 4Runner and couldn't be happier with our decision! This dealership truly goes above and beyond to make you feel valued and appreciated. Top-notch service from start to finish! We highly recommend this dealership and would definitely purchase from them again! More

My service advisor Alisa H. is the best! She communicated the repairs thoroughly and made her recommendations based on my budget. The service technician sent a video with all th is the best! She communicated the repairs thoroughly and made her recommendations based on my budget. The service technician sent a video with all the things he saw and also gave his recommendations. More

My service advisor Elizabeth Rodriguez was very helpful and communicating was on point with every update that was going on with my car. …whoever she was that work on my car Thank you so much for all the de and communicating was on point with every update that was going on with my car. …whoever she was that work on my car Thank you so much for all the detail that I needed to do. I didn’t half the stuff until she pointed it and showed me a video. Again thank yall so much for all of this. Yall are the reason why I will be coming back!!!!! More