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Shottenkirk Toyota San Antonio

San Antonio, TX

4.7
1,402 Reviews
As the premier Toyota Dealer in the San Antonio Area, Alamo Toyota is here for your entire car buying needs. Our family owned and operated dealership offers a No-Pressure environment, with a wide selection of New Toyotas, Certified Pre-Owned Toyotas, and other Used vehicles. Whether it’s Financing, Toyota Service, or Toyota Parts you need, you've come to the right place! We also have the only Toyota Certified Body Shop in South Texas!
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18019 US-281

San Antonio, TX

78232

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Showing 1,402 reviews

June 20, 2026

Great service, very detailed explanation of maintenance recommendations, no pushy tactics to get x y, or z done. More

by evalopez
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Christian Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt (service advisor)
June 20, 2026

They're friendly and you're quick to be acknowledged. The only thing I would say is the sales team morning meetings are cringe. More

by msmelmoreno85
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Christian Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2026

Easy and fast process. I had been communicating with Justin for months. He was so patient and found me what I wanted. More

by pam
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Justin Erfurth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2026 -

Shottenkirk Toyota San Antonio responded

Thank you for the 5-star review. We’re delighted Justin’s patience made the process smooth and helped you find the Toyota Sequoia you wanted. Enjoy your new Sequoia and let us know if you need anything. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

June 20, 2026

Sergio was superb in customer service. It would have been nice to be notified ahead of time that if I pay with credit card Toyota dealership charges 3% extra. If I knew beforehand I woul More

by Antoniogfierro
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Sergio Vasquez
June 20, 2026

JJ the service mgr gives 101% customer service, always friendly, listens and went out of his way to assist the team in bringing up my van in a very busy day More

by WDT
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ saenz
Jun 20, 2026 -

Shottenkirk Toyota San Antonio responded

It’s great to hear our service manager provided friendly, attentive support and went the extra mile on such a busy day. Thank you for trusting us with your Toyota Sienna’s service. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

June 19, 2026

The service we receive from Mr. J.J. Saenz is outstanding. There was a backlog today ( good for business) but he kept us informed and helped to expedite the service. The dealership More

by btopletz
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
J. J. Saenz. Five Stars
Jun 19, 2026 -

Shottenkirk Toyota San Antonio responded

It’s great to hear our team kept you informed and moved your service along smoothly on such a busy day. We truly appreciate your loyalty and look forward to caring for your Toyota again. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

June 19, 2026

Theres a lot of gorgeous people working here, i might need an oil change myself More

by nik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Erfurth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Williams
June 19, 2026

Excellent customer service yes, very good,, good job, no worry, all good, fantastic, tolerable, exceptional More

by Lizeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2026 -

Shottenkirk Toyota San Antonio responded

What a pleasure to read your kind words about the service on your Toyota. We’re thrilled everything went smoothly and look forward to assisting you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

June 19, 2026

Very friendly! Very trustworthy! Highly recommend using them for all your service needs! A+ guaranteed! More

by Fcazares361
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Jun 19, 2026 -

Shottenkirk Toyota San Antonio responded

It’s great to hear you found our Toyota Corolla service friendly and dependable. Thank you for recommending us and trusting our staff with your service needs. We look forward to welcoming you back. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

June 18, 2026

Team is efficient & effective. Service is great. Staff are friendly. They don’t push you. More

by Lw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bennet
Jun 18, 2026 -

Shottenkirk Toyota San Antonio responded

Great to hear our team provided efficient, friendly service on your Toyota 4Runner without any pressure. Christian and the rest of our staff appreciate your kind feedback and look forward to helping you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

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