Shottenkirk Toyota San Antonio

My service advisor Elizabeth Rodriguez was very helpful and communicating was on point with every update that was going on with my car. …whoever she was that work on my car Thank you so much for all the de and communicating was on point with every update that was going on with my car. …whoever she was that work on my car Thank you so much for all the detail that I needed to do. I didn’t half the stuff until she pointed it and showed me a video. Again thank yall so much for all of this. Yall are the reason why I will be coming back!!!!! More

Omari was great ! Loved the experience will definitely go back in the future and refer my family and friends. Loved the experience will definitely go back in the future and refer my family and friends. More

Service department is efficient and does excellent work. Front desk personnel are outstanding. Thank you Front desk personnel are outstanding. Thank you More

⭐⭐⭐⭐⭐ 5 Stars – Excellent Customer Service! I have had a wonderful experience with Shottenkirk Toyota! From purchasing my vehicle to bringing it in for routine maintenance, the staff has alw I have had a wonderful experience with Shottenkirk Toyota! From purchasing my vehicle to bringing it in for routine maintenance, the staff has always been friendly, professional, and helpful. They make the entire process easy and stress-free, and I truly appreciate the way they treat their customers. I was so pleased with my first purchase and the overall experience that I went back and purchased a second vehicle for my son! I think that speaks volumes about the confidence and trust I have in this dealership. A very special thank you to Shad! He consistently goes above and beyond, always checking in to see how things are going and making sure everything is running smoothly. He has even managed to put up with me when I'm in full-blown panic mode! 😂 His patience, kindness, and willingness to help mean more than he probably realizes. It's people like Shad who truly make a difference and turn customers into lifelong customers. I absolutely love my Toyota Camry, and my son loves his Toyota Tacoma! We couldn't be happier with our vehicles or our decision to purchase from Shottenkirk Toyota. Thank you to the entire team for making every experience a positive one. You've definitely earned my loyalty, and I highly recommend Shottenkirk Toyota to anyone looking for a vehicle and outstanding customer service! More

Shotten team was extremely amazing. . Roy Fields is amazing car salesman.. Thank you all for your help.. . Roy Fields is amazing car salesman.. Thank you all for your help.. More

Shottenkirk got my Tubdra in and out quick. Diagnosed the issue and handled it with care. Diagnosed the issue and handled it with care. More

My experience at the dealership was beyond amazing! As a first-time car buyer, I was naturally nervous, but sales professional Shad Khagaji made the entire experience smooth, stress-free, and enjoyable As a first-time car buyer, I was naturally nervous, but sales professional Shad Khagaji made the entire experience smooth, stress-free, and enjoyable. He was extremely knowledgeable, patient, and reassuring throughout the process. He made me feel confident that I would leave with a vehicle that was right for me without ever making me feel pressured. His professionalism and outstanding customer service truly made a difference. I couldn’t have asked for a better first-time car-buying experience, and I highly recommend Shad & Shottenkirk San Antonio to anyone looking to purchase a vehicle! More

Very good service. My advisor kept me up to date on the repairs. The tire needed was not in stock but it did come later that day. My advisor kept me up to date on the repairs. The tire needed was not in stock but it did come later that day. More

Great customer service, Great Customer Service and Priscilla was Awesome! Thanks for all that you do Toyota! Priscilla was Awesome! Thanks for all that you do Toyota! More

I went to have a diagnostic of my vehicle. Everything was done top tier no rush. I found out all the information that I needed to know about my vehicle. The service advisor I had James Green e Everything was done top tier no rush. I found out all the information that I needed to know about my vehicle. The service advisor I had James Green explained everything quick and simple... Nothing forced gave me time to think about what I was gonna do pertaining to my vehicle. Overall, I was just very happy with my experience. More