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Shottenkirk Toyota San Antonio

San Antonio, TX

4.7
1,481 Reviews
As the premier Toyota Dealer in the San Antonio Area, Alamo Toyota is here for your entire car buying needs. Our family owned and operated dealership offers a No-Pressure environment, with a wide selection of New Toyotas, Certified Pre-Owned Toyotas, and other Used vehicles. Whether it’s Financing, Toyota Service, or Toyota Parts you need, you've come to the right place! We also have the only Toyota Certified Body Shop in South Texas!
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18019 US-281

San Antonio, TX

78232

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Showing 1,481 reviews

July 22, 2026

Complete professionalism in all aspects of the service process. Timely and attentive service professionals. Great service department. More

by KENNETH.SPENCER24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2026

Great service on my 4 Runner. The service advisor, Aaron Kelly, greeted me with enthusiasm and directed me to the waiting room. He explained what repairs are needed and listened More

by Lee6814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Kelley
Jul 22, 2026 -

Shottenkirk Toyota San Antonio responded

Thank you for sharing your positive experience with our service on your Toyota 4Runner. Christian is pleased to have addressed your concerns promptly and kept you informed throughout the repairs. We look forward to assisting you again when you need us. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

Jul 23, 2026 -

Lee6814 responded

Aaron Kelley was primarily responsible for arranging the care of my 4 runner. I’m not sure who Christian is.

July 22, 2026

Excellent Customer Service. I drove into the Service Department at 6:30 PM. I was hot and still upset over the flat tire I had just changed out. I did not think that they would More

by krkuwamu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2026 -

Shottenkirk Toyota San Antonio responded

We’re glad Christian and our service team could replace your tire and reset your spare while checking your dashboard lights so promptly. We know dealing with a flat late in the day can be stressful. Thank you for trusting us with your Toyota Tundra. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

July 22, 2026

Fairly comfortable waiting area, big tv for those long waits, free coffee i think, throw in bottled water and we are set More

by LynnLou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2026

Service is excellent, everyone is friendly, and waiting area is comfortable. There is also a shuttle service which makes maintenance much more convenient. No complaints so far, everything has been great! More

by JordanWimberly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ART
Jul 22, 2026 -

Shottenkirk Toyota San Antonio responded

We’re delighted to hear our team made your Toyota Prius Prime service comfortable and that the shuttle and waiting area added convenience. Thank you for sharing your positive feedback, and we look forward to supporting you at your next maintenance visit. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

July 22, 2026

Great customer service and friendly staff, I would definitely recommend this place to friends and family. More

by Erwin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Erfurth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2026 -

Shottenkirk Toyota San Antonio responded

It’s wonderful to hear our team provided friendly, attentive service. Thank you for recommending us to friends and family. We appreciate you choosing Toyota. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

July 20, 2026

I am happy for the service I received. They performed a recall while I was there. More

by amyscholle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2026 -

Shottenkirk Toyota San Antonio responded

We’re glad we could complete the recall service on your Toyota RAV4 during your visit. Thank you for the five-star review. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

July 20, 2026

Service was great. They could tell I was just in for an oil change. Shottenkirk has my records and know what I need. Bought the car from them as well. Recommend highly. More

by kevinsmac2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2026 -

Shottenkirk Toyota San Antonio responded

Thank you for trusting us with your Corolla’s maintenance. It’s great to hear our team recognized your needs for an oil change and that having your records on hand made the process smooth. We appreciate your recommendation. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

July 20, 2026

They provided top class service. I was there for Regular car maintenance and lease ending , the process went smoothly. More

by nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
Jul 20, 2026 -

Shottenkirk Toyota San Antonio responded

We’re delighted our team provided top-class service for your Corolla’s regular maintenance and lease return. Thank you for the five-star rating. We look forward to helping you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

July 20, 2026

Angelo did a great job servicing our Camry and it was timely & suffient! Highly recommend his & Shottenkirk services & to purchase your next Toyota!!! Thank You!!! More

by paulflo88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angelo Mendez-Flores (Service Dept), Zachary (Sales)
Jul 20, 2026 -

Shottenkirk Toyota San Antonio responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

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