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Shottenkirk Toyota San Antonio

San Antonio, TX

Overview
Employees
Reviews
Vehicles
4.7
1,407 Reviews
As the premier Toyota Dealer in the San Antonio Area, Alamo Toyota is here for your entire car buying needs. Our family owned and operated dealership offers a No-Pressure environment, with a wide selection of New Toyotas, Certified Pre-Owned Toyotas, and other Used vehicles. Whether it’s Financing, Toyota Service, or Toyota Parts you need, you've come to the right place! We also have the only Toyota Certified Body Shop in South Texas!
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18019 US-281

San Antonio, TX

78232

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Showing 1,407 reviews

June 23, 2026

This is hands down the best dealership in san antonio dont wait to get yours More

by tgeorge864
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roy fields
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June 22, 2026

They took care of my service request promptly, gave me a wealth of information, and did an excellent job with the repair. More

by Wingleton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Kelley
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June 22, 2026

Excellent service! Outstanding customer service! Keep up the great job! The promotions are great too! Thanks! More

by Ad010
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Christian Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 22, 2026 -

Shottenkirk Toyota San Antonio responded

Thank you for sharing your experience with our service team on your Toyota. We’re delighted Christian and the rest of our staff provided outstanding care. Please let us know if there’s anything else we can help with in the future. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

June 22, 2026

The service representative was honest, approachable and complete. The rental care was easy. The service was done quickly and professionally. More

by oskidude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James
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Jun 22, 2026 -

Shottenkirk Toyota San Antonio responded

Thank you for the five-star feedback. We’re glad Christian was honest, approachable and thorough with your Toyota Highlander Hybrid. It’s great the rental car process was seamless and you received swift, professional service. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

June 22, 2026

Good customer service. Matt. A. my service adviser communicated the situation with honesty and knowledge and helped me with decided whats the best plan for me and my car. More

by tamtx1004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Alexander
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Jun 22, 2026 -

Shottenkirk Toyota San Antonio responded

We appreciate your feedback on our service team’s honest and knowledgeable guidance in helping you choose the best plan for your Toyota Corolla. Thank you for trusting us with your vehicle, and we look forward to assisting you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

June 21, 2026

When they first took over this location, it was a little bumpy, but they certainly have worked it out and their service is perfect More

by satx4good
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bennett
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Jun 21, 2026 -

Shottenkirk Toyota San Antonio responded

It’s great to learn the initial bumps have been smoothed out and that your Toyota 4Runner service was flawless. Thank you for recognizing our progress and for trusting our team with your 4Runner. We look forward to assisting you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

June 20, 2026

Great service, very detailed explanation of maintenance recommendations, no pushy tactics to get x y, or z done. More

by evalopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt (service advisor)
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Jun 21, 2026 -

Shottenkirk Toyota San Antonio responded

Thank you for sharing your experience with your Toyota Highlander service. We’re delighted the maintenance recommendations were clearly laid out and that you didn’t feel pressured to add extra work. We appreciate your trust and look forward to assisting you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

June 20, 2026

They're friendly and you're quick to be acknowledged. The only thing I would say is the sales team morning meetings are cringe. More

by msmelmoreno85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 22, 2026 -

Shottenkirk Toyota San Antonio responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

June 20, 2026

Easy and fast process. I had been communicating with Justin for months. He was so patient and found me what I wanted. More

by pam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Erfurth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2026 -

Shottenkirk Toyota San Antonio responded

Thank you for the 5-star review. We’re delighted Justin’s patience made the process smooth and helped you find the Toyota Sequoia you wanted. Enjoy your new Sequoia and let us know if you need anything. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

June 20, 2026

Sergio was superb in customer service. It would have been nice to be notified ahead of time that if I pay with credit card Toyota dealership charges 3% extra. If I knew beforehand I woul More

by Antoniogfierro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Vasquez
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Jun 22, 2026 -

Shottenkirk Toyota San Antonio responded

Thanks for sharing about your experience with Shottenkirk Toyota San Antonio. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

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