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Shottenkirk Toyota San Antonio

San Antonio, TX

Overview
Employees
Reviews
Vehicles
4.7
1,458 Reviews
As the premier Toyota Dealer in the San Antonio Area, Alamo Toyota is here for your entire car buying needs. Our family owned and operated dealership offers a No-Pressure environment, with a wide selection of New Toyotas, Certified Pre-Owned Toyotas, and other Used vehicles. Whether it’s Financing, Toyota Service, or Toyota Parts you need, you've come to the right place! We also have the only Toyota Certified Body Shop in South Texas!
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18019 US-281

San Antonio, TX

78232

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Showing 1,458 reviews

July 14, 2026

Everyone was so attentive as soon as I drove up to the service dept. I was greeted in a very timely manner. I was helped within minutes of pulling in. Pierce was my service advisor and kept me in the loop More

by Cass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pierce Coplin
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July 14, 2026

Everything was great, however wait time was 1. 75 hrs. Hope it can be reduced. More

by prabahkar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle was great to work with
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Jul 14, 2026 -

Shottenkirk Toyota San Antonio responded

Thank you for taking the time to share your feedback with us. We will share your comments with our team, and we look forward to working with you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

July 13, 2026

I shopped for a car 2 days ago it was a great process with Stormy. he was not pushy but answered all my questions.. Finance department was very understanding when 2 days later asked to remove extended wa More

by nancy121855
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Ugarte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stormy sales
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Jul 13, 2026 -

Shottenkirk Toyota San Antonio responded

It’s great to hear that your purchase of a used Toyota Camry was smooth and pressure-free. Thank you for recognizing our team’s flexibility with your warranty request and for recommending us. We look forward to assisting you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

July 13, 2026

Called the dealership and did not get a receptionist, but God, the salesman who actually followed through all the way to the point where we drove away with a new car, I have to say these guys are working tog More

by hookslion730
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Villa
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Jul 13, 2026 -

Shottenkirk Toyota San Antonio responded

It’s great to know our sales team guided you smoothly from your first call to driving home in your new Toyota Camry. We’re happy they kept everything straightforward and supportive. Enjoy your Camry and thanks for the 5-star review. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

July 13, 2026

Great services, timely, and good communication regarding needed repairs. Overall they are reliable and honest. More

by Avelino M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 13, 2026 -

Shottenkirk Toyota San Antonio responded

Thank you for recognizing our timely service and clear communication on your Toyota repair. We’re pleased to have demonstrated reliability and honesty throughout the process. We appreciate your feedback and look forward to assisting you with any future maintenance. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

July 11, 2026

Really love the complimentary shuttle service. I didn’t know it was an option until John brought it up to me when I mentioned I was thinking about sitting in the waiting area and waiting for my oi More

by Bryanrand17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John
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Jul 12, 2026 -

Shottenkirk Toyota San Antonio responded

It’s wonderful you took advantage of our complimentary shuttle during your Toyota Tundra’s oil change and 10,000-mile service. We’re glad our staff offered that option when you mentioned waiting in the lounge. We look forward to supporting your service needs again. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

July 11, 2026

Smooth and easy process! Allan was my sales rep and made everything happen for me! More

by JOCHAR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2026 -

JOCHAR responded

Shottenkirk Toyota exceeded my expectations and experience shopping for a vehicle. Alan Fernandez got the vehicle that I found online and went straight to work. No gimmicks, no hassle and no pressure. I was in and out in less than 2hrs which was possible because of Z from the financing department. I’d highly recommend this dealership for any new/used vehicle if you’re in the market for one that they have on their lot. You won’t regret doing so shopping at Shottenkirk Toyota!

Jul 11, 2026 -

JOCHAR responded

Shottenkirk Toyota exceeded my expectations and experience shopping for a vehicle. Alan Fernandez got the vehicle that I found online and went straight to work. No gimmicks, no hassle and no pressure. I was in and out in less than 2hrs which was possible because of Z from the financing department. I’d highly recommend this dealership for any new/used vehicle if you’re in the market for one that they have on their lot. You won’t regret doing so shopping at Shottenkirk Toyota!

Jul 12, 2026 -

Shottenkirk Toyota San Antonio responded

Thank you for your kind words for Alan and for this review! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Shottenkirk Toyota San Antonio. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

July 11, 2026

Shawn, Adrian and Nic were all so wonderful to work with! I will be referring Shottenkirk and these three guys to anyone looking for a new/used vehicle. Great experience! More

by jbmore99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Chaito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrian & Nic (finance)
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Jul 11, 2026 -

Shottenkirk Toyota San Antonio responded

Thank you for recognizing Shawn and our team’s efforts. We’re thrilled you’re enjoying your Toyota and appreciate your referrals. We look forward to assisting anyone you send our way. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

July 11, 2026

I needed an oil change for a good price and that’s what I received. More

by Elupomech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 11, 2026 -

Shottenkirk Toyota San Antonio responded

Thank you for trusting us with your Toyota Tundra oil change. Christian and our team are glad we could deliver the value you expected. We look forward to helping you again when your Tundra needs service. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

July 11, 2026

Good customer service, like you receive video of maintenance work while waiting and not pushy about suggested maintenance. . More

by JoAnn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Kelley
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Jul 11, 2026 -

Shottenkirk Toyota San Antonio responded

Thank you for the five-star review. We’re pleased our maintenance videos kept you informed and that our team provided recommendations without pressure. We appreciate you trusting us with your Highlander and look forward to your next visit. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

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