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Shottenkirk Toyota San Antonio

San Antonio, TX

4.6
1,086 Reviews
As the premier Toyota Dealer in the San Antonio Area, Alamo Toyota is here for your entire car buying needs. Our family owned and operated dealership offers a No-Pressure environment, with a wide selection of New Toyotas, Certified Pre-Owned Toyotas, and other Used vehicles. Whether it’s Financing, Toyota Service, or Toyota Parts you need, you've come to the right place! We also have the only Toyota Certified Body Shop in South Texas!
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18019 US-281

San Antonio, TX

78232

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Showing 1,086 reviews

February 16, 2026

I thought it was the norm to wait hours for an oil change until I came here. The customer service was great as well. More

by Rebekkah.Jandron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James
Feb 16, 2026 -

Shottenkirk Toyota San Antonio responded

Thank you for sharing how quickly we completed your Toyota RAV4 Hybrid oil change. Christian and our team are glad the service left a great impression. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

February 16, 2026

Outstanding customer service good atmosphere. Everything was explained to me in detail all personnel we’re very professional and courteous. More

by MATTISONR4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2026 -

Shottenkirk Toyota San Antonio responded

It’s great to hear our team provided a professional atmosphere and detailed explanations during your Toyota 4Runner service. Your positive comments about our customer service and ambiance really make a difference. Thank you for the five-star rating. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

February 15, 2026

Aaron was extremely helpful. He has the best customer service, He was responsive and transparent along the way. I really appreciate his support to get my car fixed. Thank you More

by Ksfranco1222
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Kelly
Feb 15, 2026 -

Shottenkirk Toyota San Antonio responded

It’s wonderful to hear that you received transparent and responsive support throughout your repair. We’re glad our service department could provide the guidance you needed to get your Toyota back on the road. Thank you for sharing your experience. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

February 15, 2026

Great customer service! Communication was great and my service representative took the time to explain everything! Best service I have had! More

by Bwyws1000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Kelley
Feb 15, 2026 -

Shottenkirk Toyota San Antonio responded

Thank you for noting how our team kept you informed and provided detailed explanations during your Toyota RAV4 service. We’re thrilled this was the best service you’ve experienced. We look forward to supporting your vehicle’s care in the future. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

February 15, 2026

I’ve been a customer since I bought my car in 2022. I’ve been happy with them since day 1. More

by jenniferran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodrigo
Feb 15, 2026 -

Shottenkirk Toyota San Antonio responded

We appreciate your loyalty since 2022. We’re delighted your Toyota RAV4 and our service have met your expectations from the beginning. Please don’t hesitate to reach out whenever you need us. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

February 15, 2026

The service person, Priscilla, was very friendly & professional and communicated to me the status of my service in progress and when my car was ready to be picked up. More

by lindaj2591
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Priscilla
Feb 16, 2026 -

Shottenkirk Toyota San Antonio responded

It’s wonderful to know our team kept you informed throughout your Toyota service and provided friendly, professional care. We appreciate your feedback and look forward to assisting with your maintenance needs again. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

February 14, 2026

An impressive group of people made buying my used car here very enjoyable. There were no hard sell tactics. The price was excellent. The salesman was polite, knowledgeable, and a good communicator. He ga More

by Grandmother C
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Hernandez
Feb 14, 2026 -

Shottenkirk Toyota San Antonio responded

What a pleasure to hear our team’s supportive approach and fair pricing made your Subaru Forester purchase enjoyable. We’re glad our staff communicated clearly, shared helpful vehicle insights, and even provided a ride to church. Thank you for recommending us and congratulations on your Forester. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

February 13, 2026

Tyler Knight is excellent. He advised me and also communicated from beginning to end. Very professional, Tyler went far and beyond to make sure my car was serviced properly. More

by Jo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Bocanegra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Knight
Feb 13, 2026 -

Shottenkirk Toyota San Antonio responded

It’s wonderful to know our service team kept you informed throughout and made sure your Toyota Highlander received top-quality care. Thank you for trusting us with your service needs. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

February 13, 2026

I dropped off my vehicle in the morning, and walked over to Bill Miller to have some breakfast while I waited. Sat down to eat, but realized that my key fob was still in my purse!!! Ugh!! Brianna, my Serv More

by trishhdz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Martinez
Feb 13, 2026 -

Shottenkirk Toyota San Antonio responded

Thank you for the five-star review. We’re glad our team retrieved your key fob and completed your Toyota 4Runner service quickly while you enjoyed breakfast. We appreciate you choosing our service department. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

February 13, 2026

I love to see how the different groups come together to take care of the next customer’s needs. James G rocks with his beard and his showmanship. More

by fetcher.parity4m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Green
Feb 13, 2026 -

Shottenkirk Toyota San Antonio responded

We appreciate you noticing how our service, parts, and support teams work together to care for each customer. It’s wonderful that your Toyota Highlander received the attention it deserved. We look forward to supporting your needs again. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

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