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Shottenkirk Toyota San Antonio

San Antonio, TX

4.8
1,748 Reviews
As the premier Toyota Dealer in the San Antonio Area, Alamo Toyota is here for your entire car buying needs. Our family owned and operated dealership offers a No-Pressure environment, with a wide selection of New Toyotas, Certified Pre-Owned Toyotas, and other Used vehicles. Whether it’s Financing, Toyota Service, or Toyota Parts you need, you've come to the right place! We also have the only Toyota Certified Body Shop in South Texas!
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18019 US-281

San Antonio, TX

78232

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Showing 1,748 reviews

November 01, 2026

Leanne Phillips did a great job in helping me with my service appointment. It took a while for my service but I didn’t mind that. Leanne explained in detail all recommended services. I drank a nice cup o More

by Sharon Seymore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leanne Phillips
October 31, 2026

My Service Manager explained everything clearly and my vehicle was ready in about an hour! More

by Marie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro Gonzales
Oct 31, 2026 -

Shottenkirk Toyota San Antonio responded

We're glad our service manager made everything easy to understand during your Toyota Prius Prime service visit. Thank you for the five-star rating! We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

October 31, 2026

Brianna Martinez was my service adviser and went over everything with me . Great service. Will be back again . 👍 More

by Mmascorro4321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Martinez
Oct 31, 2026 -

Shottenkirk Toyota San Antonio responded

We're glad our service advisor explained everything clearly during the service on your Toyota Camry. We look forward to welcoming you back! We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

October 31, 2026

Overall friendly and helpful. Appreciated shuttle service. Good cooperation among service workers. Don’t understand the need for videos. TMI More

by Kjthrock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ayala
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2026 -

Shottenkirk Toyota San Antonio responded

We're pleased you found our team welcoming and helpful during your Toyota RAV4 service and appreciated the shuttle. We also hear your concern that the videos provided more information than you needed. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

October 31, 2026

Daven listened and delivered without any pressure. He was informative and patient. He communicated what was happening throughout the process. More

by vehaughton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Davin Vela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2026 -

Shottenkirk Toyota San Antonio responded

We're glad you felt heard and informed throughout your new Toyota Camry purchase, without any pressure. Thank you for recognizing Davin’s thoughtful approach. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

October 30, 2026

Great customer service and communication with my service advisor. My service advisor, Peirce kept me informed throughout the entire process. More

by dettmermary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peirce - 10 Stars!
Oct 30, 2026 -

Shottenkirk Toyota San Antonio responded

We're glad our service advisor kept you informed at every stage of your Toyota RAV4's service. Thank you for the five star rating! We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

October 30, 2026

My experience at Shottenkirk was excellent as usual. I took my car to get serviced and they gave me a shuttle ride to my office and picked me up during my lunch break so I could pick up my car without More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2026 -

Shottenkirk Toyota San Antonio responded

Our team is pleased we could provide shuttle rides to and from your office so you could have your Toyota Camry Hybrid serviced without missing work. Hearing that you consistently enjoy your visits means a lot to us. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

October 29, 2026

Took me on time friendly service and quick will definitely come back attendant was good More

by brownd327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2026 -

Shottenkirk Toyota San Antonio responded

Knowing the service on your Toyota Prius started on schedule and went efficiently is rewarding for our team. We appreciate your kind words about our staff and your plans to return. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

October 29, 2026

I didn't have an appointment for oil change and wheel alignment but James got me in and out in an hour. Awesome service More

by a_olivarri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James in service--5 stars
Oct 29, 2026 -

Shottenkirk Toyota San Antonio responded

Our service team was happy to accommodate your Toyota RAV4 for an oil change and wheel alignment without an appointment. We’re glad you were pleased with the prompt care! We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

October 29, 2026

You are good. I still can’t believe that you charged $160 for an alignment in the first two years that I‘be had the vehicle. The alignment shouldn’t go bad in less More

by khart003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2026 -

Shottenkirk Toyota San Antonio responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

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