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Shottenkirk Toyota San Antonio

San Antonio, TX

Overview
Employees
Reviews
Vehicles
4.6
1,090 Reviews
As the premier Toyota Dealer in the San Antonio Area, Alamo Toyota is here for your entire car buying needs. Our family owned and operated dealership offers a No-Pressure environment, with a wide selection of New Toyotas, Certified Pre-Owned Toyotas, and other Used vehicles. Whether it’s Financing, Toyota Service, or Toyota Parts you need, you've come to the right place! We also have the only Toyota Certified Body Shop in South Texas!
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18019 US-281

San Antonio, TX

78232

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Showing 1,090 reviews

February 18, 2026

Well run dealership, but very expensive. Glad I didn't need anything for major work done. More

by jandd429
Recommend Dealer
Yes
Employees Worked With
Christian Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I believe his name was Jaime. He was excellent!
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Feb 18, 2026 -

Shottenkirk Toyota San Antonio responded

Thank you, Jan! Please don't hesitate to let us know if we can be of further assistance. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

February 18, 2026

JJ was there when I arrived and he discussed additional issues that I had w/car More

by Nallyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ Saenz
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Feb 18, 2026 -

Shottenkirk Toyota San Antonio responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with JJ and our team, and we look forward to working with you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

February 18, 2026

Had a great experience getting my Highlander repaired. Aaron was in constant communication with me. When more issues were discovered, and it was obvious my car wasn’t going to be ready in time, he offered More

by APaul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Kelly
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February 17, 2026

Really thank you for doing the first time service on my truck,you’re doing great job More

by jorgemelendez071
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 18, 2026 -

Shottenkirk Toyota San Antonio responded

Thank you for trusting us with your Toyota Tundra’s first service. We’re happy Christian and the team met your expectations. We look forward to keeping your truck running smoothly. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

February 16, 2026

I thought it was the norm to wait hours for an oil change until I came here. The customer service was great as well. More

by Rebekkah.Jandron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James
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Feb 16, 2026 -

Shottenkirk Toyota San Antonio responded

Thank you for sharing how quickly we completed your Toyota RAV4 Hybrid oil change. Christian and our team are glad the service left a great impression. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

February 16, 2026

Outstanding customer service good atmosphere. Everything was explained to me in detail all personnel we’re very professional and courteous. More

by MATTISONR4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 17, 2026 -

Shottenkirk Toyota San Antonio responded

It’s great to hear our team provided a professional atmosphere and detailed explanations during your Toyota 4Runner service. Your positive comments about our customer service and ambiance really make a difference. Thank you for the five-star rating. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

February 15, 2026

Aaron was extremely helpful. He has the best customer service, He was responsive and transparent along the way. I really appreciate his support to get my car fixed. Thank you More

by Ksfranco1222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Kelly
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Feb 15, 2026 -

Shottenkirk Toyota San Antonio responded

It’s wonderful to hear that you received transparent and responsive support throughout your repair. We’re glad our service department could provide the guidance you needed to get your Toyota back on the road. Thank you for sharing your experience. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

February 15, 2026

Great customer service! Communication was great and my service representative took the time to explain everything! Best service I have had! More

by Bwyws1000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Kelley
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Feb 15, 2026 -

Shottenkirk Toyota San Antonio responded

Thank you for noting how our team kept you informed and provided detailed explanations during your Toyota RAV4 service. We’re thrilled this was the best service you’ve experienced. We look forward to supporting your vehicle’s care in the future. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

February 15, 2026

I’ve been a customer since I bought my car in 2022. I’ve been happy with them since day 1. More

by jenniferran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodrigo
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Feb 15, 2026 -

Shottenkirk Toyota San Antonio responded

We appreciate your loyalty since 2022. We’re delighted your Toyota RAV4 and our service have met your expectations from the beginning. Please don’t hesitate to reach out whenever you need us. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

February 15, 2026

The service person, Priscilla, was very friendly & professional and communicated to me the status of my service in progress and when my car was ready to be picked up. More

by lindaj2591
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Priscilla
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Feb 16, 2026 -

Shottenkirk Toyota San Antonio responded

It’s wonderful to know our team kept you informed throughout your Toyota service and provided friendly, professional care. We appreciate your feedback and look forward to assisting with your maintenance needs again. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

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