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Shottenkirk Toyota San Antonio

San Antonio, TX

4.8
1,769 Reviews
As the premier Toyota Dealer in the San Antonio Area, Alamo Toyota is here for your entire car buying needs. Our family owned and operated dealership offers a No-Pressure environment, with a wide selection of New Toyotas, Certified Pre-Owned Toyotas, and other Used vehicles. Whether it’s Financing, Toyota Service, or Toyota Parts you need, you've come to the right place! We also have the only Toyota Certified Body Shop in South Texas!
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18019 US-281

San Antonio, TX

78232

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Showing 1,769 reviews

November 11, 2026

Excellent service and attention. Aaron was phenomenal! I purchased my Toyota at a different dealership, but will be transferring everything over to Shottenkirk. They are professional More

by adrianna197290
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Kelley
November 11, 2026

James Greene was very professional. He explained everything that was going on with my car, we got it fixed and I’m back in the road. 😊 More

by Sara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2026

Great and spacious branch, we were very well welcomed and even got offered pizza. Attention to customer was very well More

by Barbara Infante
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathaniel Ortiz
November 10, 2026

I was at the Service department for my first 5000 mile check. Chris was my service representative. He was professional and friendly. I had a great experience at this dealership.i will be back in 6 months More

by zaiontz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2026 -

Shottenkirk Toyota San Antonio responded

We're happy your first 5,000 mile check for your Toyota RAV4 Hybrid was such a positive experience. Thank you for recognizing Christian's welcoming manner and courteous service! We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

November 10, 2026

I took vehicle in for recall. No one told me it was not done! I found out it wasn't done when I received a text telling me a part ordered had arrived. Yet interesting that the add More

by Ytober52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pete, awesome.
November 08, 2026

Great customer service, my 1st time there. I didnt wait long fire the oil change and they notified me that I had a recall that would be taken care of on the next visit or when they notify me More

by alexe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2026 -

Shottenkirk Toyota San Antonio responded

We're glad you didn't have to wait long for the oil change on your Toyota RAV4 during your first visit. It's also good to hear our team kept you informed about the recall. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

November 08, 2026

They did a good job with my recall. Went relatively quickly because I had an appointment. The people were all nice and there was plenty of choice in the waiting area. This time I used a More

by Ginger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James
Nov 08, 2026 -

Shottenkirk Toyota San Antonio responded

We're glad you were pleased with the recall service on your Toyota RAV4 Plug-In Hybrid and found our team welcoming. It's also good to know you appreciated the seating options in our waiting area and our convenient location. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

November 07, 2026

Every time I come to this dealership, they do a great job. The service team is excellent. From the time you pull your car in to the time you pay and leave everybody is courteous and professional. I switc More

by joeswitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2026 -

Shottenkirk Toyota San Antonio responded

Visit after visit, we’re glad the service on your Toyota Sequoia has felt welcoming and well handled from arrival to departure. Thank you for choosing our service team and making our dealership your place for vehicle care. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

November 07, 2026

They are always so kind and professional, they make waiting for my vehicle while it’s in service hassle free! More

by Jackgut140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandra Morgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2026 -

Shottenkirk Toyota San Antonio responded

We're glad waiting during service on your Toyota Corolla feels easy and that our team's care consistently makes a positive impression. Thank you for the five-star rating! We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

November 07, 2026

The service department was fast and responsive on my recent visit of my Toyota truck. More

by matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James
Nov 07, 2026 -

Shottenkirk Toyota San Antonio responded

We're glad our service team responded promptly and kept your Toyota Tundra's visit moving efficiently. Thank you for the five-star rating! We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

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