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Shottenkirk Toyota San Antonio

San Antonio, TX

Overview
Employees
Reviews
Vehicles
4.6
1,164 Reviews
As the premier Toyota Dealer in the San Antonio Area, Alamo Toyota is here for your entire car buying needs. Our family owned and operated dealership offers a No-Pressure environment, with a wide selection of New Toyotas, Certified Pre-Owned Toyotas, and other Used vehicles. Whether it’s Financing, Toyota Service, or Toyota Parts you need, you've come to the right place! We also have the only Toyota Certified Body Shop in South Texas!
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18019 US-281

San Antonio, TX

78232

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Showing 1,164 reviews

March 14, 2026

The women who was my service manager went out of her way to assist me. More

by gharral
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 14, 2026

The facilities are top quality, the service and sales staffs are friendly and helpful. The service work is top notch More

by wdschmedes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ Saenz, Service Advisor
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March 13, 2026

My service representative Bennet was attentive, professional and responsive. My interaction with the Service Department and Bennet in particular was superior. The Service Technician did some mino More

by Carlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bennet Hammon
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March 13, 2026

Alisa Hernandez was great she got me in and out in little to no time. Highly recommend. More

by Frazier.omari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisa Hernandez
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Mar 13, 2026 -

Shottenkirk Toyota San Antonio responded

Thank you for sharing your experience. We’re glad our service team got your Toyota Camry Hybrid in and out so quickly. We appreciate your recommendation. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

March 12, 2026

Tyler, my service advisor, professional informative always keeps me informed on what’s going on with my vehicle. Always a positive guy. Enjoy his work. More

by divanhoe1926
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 12, 2026 -

Shottenkirk Toyota San Antonio responded

It’s great to hear our service advisor kept you informed and positive during your visit. Thank you for entrusting your Toyota to us, and we look forward to helping you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

March 11, 2026

Easy to work with and I had zero issues with their team or obtaining services. More

by james.mikus86
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
NICK SOLANO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Bocanegra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2026 -

Shottenkirk Toyota San Antonio responded

It’s wonderful to hear our team made everything effortless and that you had a smooth experience. Enjoy your new Toyota Tacoma and thanks for your feedback. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

March 11, 2026

I was disappointed in the results but I can’t fault the effort I will More

by BrianMersch01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna Martin
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Mar 12, 2026 -

Shottenkirk Toyota San Antonio responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Brian, feel free to contact us at your convenience. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

March 11, 2026

Great service from very friendly people. Would definitely return for service. Positively endorse them to everyone More

by duke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Nolte
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Mar 11, 2026 -

Shottenkirk Toyota San Antonio responded

It’s wonderful to know our team made your service experience so positive. Thank you for recommending our Toyota service to others. We look forward to welcoming you back soon. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

March 11, 2026

Fabulous service! I have tried other Toyota dealerships & none compare on customer service. I called, got an appt in 30 minutes, services approved via an app, then the More

by kristirae2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2026 -

Shottenkirk Toyota San Antonio responded

Thank you for choosing us for your Toyota service and for praising the quick appointment scheduling and easy app approvals. We’re glad you found the waiting area comfortable. Christian appreciates your shout-out and looks forward to helping with your next visit. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

March 11, 2026

Most accommodating. Tyler Knight was super! Hope he is there next time when I need servicing. More

by Rebecca.heady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Knight
Report | Print
Mar 11, 2026 -

Shottenkirk Toyota San Antonio responded

Thanks for the five-star rating. We’re glad our team made your Toyota RAV4 Hybrid service accommodating. We look forward to seeing you again for your next visit. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

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