Alan Webb Chevrolet

At this dealership the employees make you feel like you’re part of the Chevy family! you’re part of the Chevy family! More

David Killion and Mike Wood helped my parents through the process of buying their first brand new truck today! They were extremely helpful and did a great job with the whole experience. Thank you! process of buying their first brand new truck today! They were extremely helpful and did a great job with the whole experience. Thank you! More

Mike was helpful and friendly. I'm so happy to have had him help me with my new car lease. He is knowledgeable, professional and personable. Glad I chose Alan Webb this time arou I'm so happy to have had him help me with my new car lease. He is knowledgeable, professional and personable. Glad I chose Alan Webb this time around. Quick and easy process! Thank you for your help! More

I Took my car in for a recall on my airbags yesterday. AFTER signing paperwork I was then told that my dash was cracked and was asked if I knew that it was that way before I brought it in. I told her no AFTER signing paperwork I was then told that my dash was cracked and was asked if I knew that it was that way before I brought it in. I told her no there was no crack before bringing it in, but then she immediately turned it around and told me there was no way they could have possibly done it, And that it’s a common issue that happens from the sun. We have other vehicles that do have dash cracks from the sun but this looks completely different then those, it’s a pressure crack. I was also told that this has happened to others before and it’s a $2,000 fix. I think it’s odd that she told me they have had other issues like this in the past but didn’t take the steps to insure this was already a problem befor they began. So again they know this is an ongoing problem but yet failed to take pictures or call/text to inform me of this “problem” before going forward and working on my vehicle. I called to speak to a manager but got a call back from the service lady who did my paperwork instead. I feel everything I say to this lady is getting turned around as it was my problem from the beginning, and I should have been aware of this issue before bringing my vehicle in. Yet I know there was no crack in my dash before bringing it in because as I had just detailed my vehicle. Looking at the rest of the dash you can tell these cracks are so fresh that dust hasn’t even had time to settle in them. I feel like I’m just going in circles talking to this lady and will be contacting the GM to see what we can do to resolve the issue. This is the kind of service you get when I have bought vehicles from them in the past, and have sent family to them who have purchase vehicles as well. More