Alan Webb Chevrolet

Very comfortable My experience with the service department was very comfortable. Everyone I came in contact with took their time and took care of my request in an effi My experience with the service department was very comfortable. Everyone I came in contact with took their time and took care of my request in an efficient manner. Really enjoyed working with and talking to Dave. More

Worst customer service on the planet We had our engine replace last week. We drove it twice and it wouldn't start. Called Alan Webb and they said there may be a problem with the alternato We had our engine replace last week. We drove it twice and it wouldn't start. Called Alan Webb and they said there may be a problem with the alternator. They towerd it into their shop and told us our battery just happened to short out. They would replace it for $250. They said it had nothing to do with them and charged us for the tow. They jump started our car and left it on the street in a fire lane. They have taken almost $8000 from us in the last week. I would not recommend you guys to my worst enemy. More

Good job I think everyone that I have worked with have done a great job and I appreciate it so and I will be spreading it around for you guys. I think everyone that I have worked with have done a great job and I appreciate it so and I will be spreading it around for you guys. More

My mistake in trusting their reviews I was looking for a very low cost car for my son. I was hooked up with a new salesman here who found exactly the car that I wanted at the price I was I was looking for a very low cost car for my son. I was hooked up with a new salesman here who found exactly the car that I wanted at the price I was willing to pay. I know that at my price point, there would be things my mechanic would need to fix. What I didn't expect was that my mechanic would need to make the car road-safe. The on-staff mechanics had replaced the shocks, according to the salesman, and given it a full tune-up. Unfortunately, they had messed up the shocks by stripping the bolts holding them to the undercarriage plate, which meant that the rest drivers' side shock wasn't even attached. Additionally, the timing belt hasn't been touched, nor had the spark plugs. Since the car had 130k miles, this was an issue. There was oil all over the engine and spark plugs, which is a serious fire hazard. I want expecting a lot - and assumed that I'd be paying for some work - but seriously didn't expect to be paying almost the same amount in fridays to make the car road-safe as I did for the car in the coursey place. More

Keep your distance I just purchased a used car from them. At the time of purchase I thought the process was great, they were friendly and transparent. But of course, onc I just purchased a used car from them. At the time of purchase I thought the process was great, they were friendly and transparent. But of course, once you try and show them the junk they sold you all of the sudden every manager is gone on an extended lunch or vacation. Anyway, the soft top (2008 Wrangler) was improperly stored, causing mold to form in my rear cargo area. Which is no big deal, stuff happens, along with all of the other minor issues I've noticed in my short month of owning this. However, the clutch in my car was noticeably showing signs of wear within 100 miles of my purchase. Which again, not a huge deal, it's a used car. But. within a week of owning the car, the clutch was slipping, popping out of gear, grinding, the pedal audibly crunches on compression and depression, 2nd gear is noticeably mis-timed, and more. I have reached out to Bob my salesman to try and talk with a manager about this, but every time the "right person" to talk to is gone, busy, or on vacation. Now, before I've even made my first payment the car is nearly un-drivable. I plan on going there this weekend, and showing up out of the blue instead of trying to schedule a time to talk to someone. They also sold me a car with existing safety recalls that were not disclosed to me. Clearly, when I thought I was purchasing from a reputable dealer, I was sorely mistaken. There's not a chance I will be referring anyone I know to this place, as there are far better, accountable, and more reliable dealerships within walking distance. More

Fast. In and out in 2 hours. Got the price we wanted and payments we could afford. All after hours too. The Chevy Colorado looks great. In and out in 2 hours. Got the price we wanted and payments we could afford. All after hours too. The Chevy Colorado looks great. More

Couldn’t be more pleased Bought my first, second and third vehicle from them!! Last too we have had Conner Murphy as our car salesmen! He was new starting out last year treate Bought my first, second and third vehicle from them!! Last too we have had Conner Murphy as our car salesmen! He was new starting out last year treated us very well to get us into something we wanted and in our budget! After a year we requested him again for a truck! Left yesterday very pleased with something in our budget! Alan Webb is the place to go costumer service is great! More

Best car buying experience I have ever had This was one of the easiest and best buying experience I have ever had!!! Picked out vehicle online talked to Jaime Johnson on the phone had the deal This was one of the easiest and best buying experience I have ever had!!! Picked out vehicle online talked to Jaime Johnson on the phone had the deal wrapped up in a couple hours...drove almost 4 hours the next morning and picked up my vehicle!!! More

Girl Meets Car World I had my very first experience with a car dealership and based on what I experienced I would do it again, especially with the team of staff that assis I had my very first experience with a car dealership and based on what I experienced I would do it again, especially with the team of staff that assisted. Specifically, the salesperson, Jason White,who was instrumental in what can be a stressful experience. The promptness and timeliness of my car buying experience came as a pleasant surprise. Jason was informative, patient, and helped me to feel confident and comfortable about my final decision in purchasing a used car. More

Great Experience Thank you Conner for taking the time to sit with me and go over all the information before deciding on a car. I had a great experience. You listen to Thank you Conner for taking the time to sit with me and go over all the information before deciding on a car. I had a great experience. You listen to me and did not rush me into getting a car. It also did not take hours at the dealership. I really happy with my car. More