Back

Alan Webb Chevrolet

Vancouver, WA

4.8
713 Reviews

3712 NE 66th Ave

Vancouver, WA

98661

Directions

By Type

713 Reviews of Alan Webb Chevrolet

June 10, 2023

They can not fix the problem! !! They cannot take the word of another dealer or any one smart enough to read the code out on the computer!! SET CODE EGR VALVE PROBLEM COMPUTER RESE More

by dbunn76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Megan Murphy
Jun 12, 2023 -

Alan Webb Chevrolet responded

We strive to provide our guests with excellent customer service and it seems you did not experience that standard of service during your visit. We would appreciate the chance to speak with you directly in order to address your concerns and move our dealership in a more positive direction. Please contact us directly as soon as possible. Sincerely, The Team at Alan Webb Chevrolet

Jun 13, 2023 -

dbunn76 responded

Sorry to late already made appointment with another dealer The one that read the computer out and got the code on his letterhead and card to call and make sure that it was read out by a Chevy dealer and not trying to self diagnose it. done with the runaround. The other problem USB not working and hit bump and it started working. Two days later started vehicle infotainment center stayed black no info no music completely black volume up and down not working until i stopped and shut off truck and restarted it to work right!!! But you did not see it so I am just lying!! see ya find another sucker for your service!!

June 07, 2023

No pressure excellent professional sales really a fair deal on a great truck. Definitely will be recommending to my friends and colleagues . More

by jolinger0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Anderson, Dave Milbrandt, CJ Seaman
Jun 09, 2023 -

Alan Webb Chevrolet responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, The Team at Alan Webb Chevrolet

May 31, 2023

Great buying experience. Ordered a new Tahoe got it in 6 weeks. My second new Chevrolet purchased here. More

by chrisborquist
Recommend Dealer
Yes
Employees Worked With
Keith Archer, Travis Zavala
Jun 02, 2023 -

Alan Webb Chevrolet responded

Thank you for leaving us this great review, Chris. We are very happy to hear that we could provide you with a second car-buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, The Team at Alan Webb Chevrolet

May 12, 2023

Everyone was very helpful. They mad the process go smoothly and was willing to work with us. More

by felicia.beier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason White, Dave Milbrandt, David Killion
May 15, 2023 -

Alan Webb Chevrolet responded

Felicia, we appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Team at Alan Webb Chevrolet

May 09, 2023

Very easy experience, traded in my old car and got a brand new one. I am sure I will buy my next car here too. More

by tlm59
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Anderson
May 11, 2023 -

Alan Webb Chevrolet responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Alan Webb Chevrolet. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Team at Alan Webb Chevrolet

May 02, 2023

My experience was very good there was no hassle, everything was very streamlined and we left happy customers More

by HALL_LUC001
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Nodine, David Killion
May 04, 2023 -

Alan Webb Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Team at Alan Webb Chevrolet

April 27, 2023

Had a great purchasing experience with Jeff Anderson (sales) and Dave Milbrandt (finance). Jeff is an excellent communicator, and both were straightforward and easy to work with. Thank you! More

by joojifish
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dave Milbrandt, David Killion, Jeff Anderson
Apr 28, 2023 -

Alan Webb Chevrolet responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Team at Alan Webb Chevrolet

April 27, 2023

Great car buying experience. Very positive. No hassles. No pressure and everyone involved was very professional and pleasant to work with. No issues going back or referring a fri More

by ESIMUKKA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
BO Lusher, David Killion
Apr 28, 2023 -

Alan Webb Chevrolet responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Team at Alan Webb Chevrolet

April 26, 2023

The whole process done in record time. Dealer did a nice job and we bought our vehicle with ease. More

by Hbm51
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Zavala
Apr 28, 2023 -

Alan Webb Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Team at Alan Webb Chevrolet

April 23, 2023

A no stress experience. We looked around the lot, next was the showroom. Found the SUV we didn’t know we wanted and made the deal. More

by Hbm51
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Travis Zavala
Apr 25, 2023 -

Alan Webb Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Team at Alan Webb Chevrolet

...
8
...