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Alan Webb Mazda - Service Center

Vancouver, WA

4.7
834 Reviews

834 Reviews of Alan Webb Mazda - Service Center

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April 26, 2024

So far, so good. Sales department was terrific. Financial department was thorough and easy to deal with. Service department was a piece of cake. More

by ScottGraham139
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikayla Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2024

At my first servicing with Alan Webb, I found the reception and check in friendly and efficient. More

by SAOTHUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Detrik Blue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

Alan Webb Mazda responded

Thank you for sharing your positive experience with us! We strive to provide exceptional service to all our customers. We're glad to hear that you had a friendly and efficient check-in at Alan Webb Mazda!

April 16, 2024

Ms. Parker had exceptional customer service and made sure my vehicular needs were met to my standard. Ten out of ten, would want to see again. More

by johnnk1996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikayla Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Alan Webb Mazda responded

Thank you for sharing your positive experience with us! We are delighted to hear that Mikayla provided exceptional customer service. We look forward to serving you again in the future!

April 13, 2024

Service was excellent. Everyone was welcoming, professional, and extremely courteous. Will definitely be back and would recommend. More

by SMYERS73SMYERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikayla Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Alan Webb Mazda responded

Thanks for the kind words! We're delighted to hear that you had a positive experience with us. We look forward to welcoming you back and appreciate your recommendation!

April 12, 2024

The sales person was pleasant and made the experience for. The time it took to actually get out of there was not great More

by ryancrnewhouse
Recommend Dealer
Yes
Employees Worked With
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Milbrandt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Alan Webb Mazda responded

Hi Ryan, thank you for sharing your feedback with us! We appreciate your positive notes about our sales team. We apologize for any delays you experienced during your visit and will work on improving our efficiency!

April 10, 2024

Very happy with the level of service, care and attention I get each time I visit. Thank you all! More

by JesseDurell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Detrik Blue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Alan Webb Mazda responded

Hi Jesse, we are delighted to hear about your positive experience with us! Providing excellent service and attention to our customers is our top priority. Thank you for your kind words and we look forward to welcoming you back soon!

April 06, 2024

Friendly, great communication, and thorough work Always appreciate the loaner car as well. Great customer service More

by Ryannohrenberg
Recommend Dealer
Yes
Employees Worked With
Detrik Blue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Detrik Blue
Apr 09, 2024 -

Alan Webb Mazda responded

Hi Ryan, thank you for your kind words! We're delighted to hear that you had a positive experience with us. Providing excellent customer service is our top priority. We look forward to serving you again in the future!

April 06, 2024

I had a great experience at this dealership. The sales process was simple and they didn’t push me to add on anything I didn’t want. More

by victorgrebyonkin
Recommend Dealer
Yes
Employees Worked With
Jason Franklin Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Alan Webb Mazda responded

Hi Victor, we're delighted to hear that you had a positive experience at our dealership. Providing a hassle-free sales process is our top priority. Thank you for choosing us!

April 05, 2024

I always enjoy the people at the service desk , always good service , luv my xxoo 5 More

by conniep69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Detrik Blue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mikayla Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Alan Webb Mazda responded

Thank you so much for sharing your positive experience with us, Connie! We are delighted to hear that you always receive good service from our team at the service desk. We appreciate your support and look forward to serving you again soon!

April 02, 2024

I came for a synthetic oil change and had conventional oil put on my car instead. She tried to convince me it was the oil that Mazda recommends for my car. Upon further questioning, she admitted that the More

by river3
Recommend Dealer
No
Employees Worked With
Mikayla Parker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mikayla Parker
Apr 08, 2024 -

Alan Webb Mazda responded

Thank you for sharing your feedback. We apologize for the oversight with your oil change, and will address this issue with our team to ensure better communication moving forward. We appreciate your understanding, and feel free to contact us at 360-334-3000 for further questions and concerns.

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