Back

Alan Webb Nissan

Vancouver, WA

4.2
762 Reviews

3608 NE Auto Mall Dr

Vancouver, WA

98662

Directions

By Type

762 Reviews of Alan Webb Nissan

April 28, 2021

My service was great! I was greeted by my first name and my service was very timely. Always a pleasure working with Alan Webb Nissan More

by HAIRBYJMW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Snider
May 03, 2021 -

Alan Webb Nissan responded

Janet, We are pleased to hear that you received personable and timely service from us. Thank you for taking the time to share this nice review with a 5-star rating. We value your time and feedback. We look forward to seeing you and your Murano in the future. Take care and have a great day! Sincerely, Your Alan Webb Nissan Auto Family

April 27, 2021

Service was awesome, and very courteous staff at the service desk! Josh for instance was a pleasure to work with, kept me updated the whole way, and answered any and all questions I had. More

by curtisfrench93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Webb
Apr 28, 2021 -

Alan Webb Nissan responded

Curtis, Awesome! We are pleased to hear that Josh was a pleasure to work with. We value your time and feedback. Thank you for choosing Alan Webb Nissan for your Altima's service needs. Take care and have a great day! Sincerely, Your Alan Webb Nissan Auto Family

April 26, 2021

I came in to get the car checked out to see what was wrong and got a quote to fix it that was 2 times the value if the car for a new engine. To fix the problem it needed a short block and not a long blo More

by OUTBACK30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh Webb
Apr 28, 2021 -

Alan Webb Nissan responded

Hello, I sincerely apologize that we fell short of your expectations. Thank you for taking the time to share your experience with us. I appreciate your feedback. It is insight such as this that helps me improve our processes and thus our customer satisfaction. If you have any more feedback that you would like to share with me personally, please don’t hesitate to reach out to me directly. I look forward to improving your experiences in the future. Respectfully, Adam Ahmadi Service Manager 360-892-9004 ext 213 Adama@alanwebbautogroup.com

April 25, 2021

I like this dealer for getting reliable work done on my Xterra, with one huge exception. Despite a "recall" regarding passenger side air bags, this Service Center has never been able to successfully fix m More

by DESHAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Snider
April 25, 2021

Excellent service from start to finish. Very friendly service and happy my car was ready quicker than expected. I didn’t feel pressure to get more work done. More

by Steelyjon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Snider
Apr 28, 2021 -

Alan Webb Nissan responded

John, Thank you for taking the time to share this nice review with a 5-star rating. We value your time and feedback. We are happy to hear that received excellent service in a timely manner. We look forward to seeing you and your Maxima in the future. Take care and have a great day! Sincerely, Your Alan Webb Nissan Auto Family

April 24, 2021

Love Curtis, don’t ever let him go. If he’s gone, then I am. Dealership is clean and I got done what was needed. Thanks More

by alaskanshadow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Snider
Apr 28, 2021 -

Alan Webb Nissan responded

Hello, We are thrilled to hear that you value Curtis as much as we do. We value your time and feedback. Thank you for choosing Alan Webb Nissan for your vehicle's service needs. Drive safe and take care! Sincerely, Your Alan Webb Nissan Auto Family

April 23, 2021

Great service. Thanks to Curtis and his team! He did exactly what he said he would do in a timely manner & kept me informed throughout. More

by ronstro999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Snider
Apr 28, 2021 -

Alan Webb Nissan responded

Ron, Awesome1 We are pleased to hear that Curtis provided great service in a timely manner. We value your time and feedback. Thank you for choosing Alan Webb Nissan for your Murano's service needs. Take care and have a great day! Sincerely, Your Alan Webb Nissan Auto Family

April 22, 2021

curtis greeted BY NAME AS SOON AS i WALKED IN DOOR. i HAD BEEN THERE TWICE AND HE WAS NT THERE ON ONE OCCCASION. THOSE LITTLE THINGS GO A LONG WAY WITH ME. More

by patpitt65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Snider, Josh Webb
Apr 28, 2021 -

Alan Webb Nissan responded

Patrick, Thank you for taking the time to share your experience with us. We value your time and feedback. We are happy to hear that Curtis provided friendly service. We look forward to seeing you and your Rogue in the future. Drive safe and take care! Sincerely, Your Alan Webb Nissan Auto Family

April 21, 2021

Very professional, very nice and very good service. The waiting area was nice and tidy, plenty of room for the needed social distancing. Good experience ! More

by ggeema1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Snider
Apr 27, 2021 -

Alan Webb Nissan responded

Betty, Awesome! We are pleased to hear that you received a professional, nice, and good service from us. We value your time and feedback. Thank you for taking the time to share this nice review with a 5-star rating. We look forward to seeing you and your Rogue in the future. Take care! Sincerely, Your Alan Webb Nissan auto Family

April 20, 2021

I was able to get my old change done quickly and it was completed to my satisfaction. Curtis was helpful and friendly. Dealership was clean. More

by booduh23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Snider
Apr 27, 2021 -

Alan Webb Nissan responded

Gregory, Thank you for taking the time to share this nice review with a 5-star rating. We are pleased to hear that Curtis was helpful and friendly while providing timely and satisfactory service. We look forward to seeing you and your Rogue in the future. Take care! Sincerely, Your Alan Webb Nissan Auto Family

...
26
...