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Alan Webb Nissan

Vancouver, WA

4.2
762 Reviews

3608 NE Auto Mall Dr

Vancouver, WA

98662

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762 Reviews of Alan Webb Nissan

November 22, 2023

He took up my car problem and owned it and worked on it right away.I was so happy coz he solved the problem . He treated me with respect and dignity and urgency I desired. God bless him and Thank yo More

by carolinewebuye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mann
Nov 25, 2023 -

Alan Webb Nissan responded

Caroline, thank you for your kind words and this wonderful review! Thank you so much for your feedback! We hope you have a great day!

November 20, 2023

Didn't get $15. 00 off new battery. Maybe something in fine print that I missed. More

by BUTTERFLYPHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mann
Nov 23, 2023 -

Alan Webb Nissan responded

Thank you for taking the time to leave us a review. We will be reaching out to you to get more information. Have a great rest of your day!

November 20, 2023

Very personable, meticulous, checked for recalls, caught coolant replacement, overall outstanding. I enjoyed working with him. Will ask for him again. More

by pkskypilot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fadi Batroukh
Nov 22, 2023 -

Alan Webb Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 19, 2023

Customer service was great, a very friendly staff. I will definitely be coming back for all my car needs in the future! Thank you More

by PAMGODELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mann
Nov 19, 2023 -

PAMGODELL responded

Very pleased with your service department.

Nov 21, 2023 -

Alan Webb Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 23, 2023

Awesome, Professional, Would definitely recommend. Fast. Courteous,clean facilities. Communicated with me how the service going. More

by dr85751
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mann, Eden Mederos, Fadi Batroukh, Laura Sauvageau, Clarisa Chow, Sianna Suarez
Oct 25, 2023 -

Alan Webb Nissan responded

Thank you for taking the time to leave us a kind review. We are glad to have provided you with a satisfactory visit. We hope to see you again soon on your next service visit! Have a great rest of your day. :)

October 01, 2023

Fadi was great and always is . . now the actual shop … went In for a routine oil change.. everything was great until it was time to leave … requested a windshield wiper replacement More

by jasonlhs1871
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fadi Batroukh
Oct 03, 2023 -

Alan Webb Nissan responded

We're disappointed to hear of the negative experience you had at our location. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

September 29, 2023

Great customer service. Early morning appointment and everything went smoothly. They honored a coupon that I had received without any issues. Recommended that I come back More

by GINA33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eden Mederos
Oct 03, 2023 -

Alan Webb Nissan responded

We're happy you found our staff to be so supportive during your experience here at Alan Webb Nissan. We hope to be of service to you again in the future. Thank you for taking the time to leave us a review. Best wishes, Alan Webb Nissan

September 09, 2023

Everyone was friendly & courteous. The work on my car was done in a timely manner. More

by ann.garvin70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fadi Batroukh
September 01, 2023

Fadi was great! He definitely knows what he’s talking about and it’s always a pleasure working with him , keep my truck on the road ! More

by Carsontise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fadi Batroukh
Sep 07, 2023 -

Alan Webb Nissan responded

Thank you for your kind review; we are happy to pass along your comments to Fadi here at Alan Webb Nissan! We look forward to your next visit! Take care!

September 01, 2023

4 days for a flat tire replacement. .car left out so it was filthy..$150 to replace the glue..$26 at autozone for the same glue…left the dealership and tire was under inflated..had to re More

by jim@pateretail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Mann
Sep 07, 2023 -

Alan Webb Nissan responded

Hi Jim, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We appreciate you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

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