Alan Webb Nissan

Customer service not top priority. We were talked into the “Lube for life” program when we purchased our car. It comes with 2 oil changes a year- car detail and wash with every service. We were talked into the “Lube for life” program when we purchased our car. It comes with 2 oil changes a year- car detail and wash with every service. DONT FAL FOR THESE PROMISES. Last oil change I waited an hour for the oil change to be done, and was told it would be an additional 30 minutes if I wanted it washed. Then was handed the keys and my car was parked in the back of the parking lot- behind a bunch of cars parked goofy. I did not receive an inspection sheet when I was done- and nothing topped off. Conviently now my car is leaking windshield washer fluid. The one service guy also got snippy when I said I would call another dealership to have the recall checked on my car. More

helpful, kind So helpful and easy to work with! Really worked to build a deal that worked for us. We felt no pressure whatsoever, only people working to help us. So helpful and easy to work with! Really worked to build a deal that worked for us. We felt no pressure whatsoever, only people working to help us. More

5 Stars Needed a new transmission and my car was still under warranty. The service department was really friendly and replaced my transmission in a timely man Needed a new transmission and my car was still under warranty. The service department was really friendly and replaced my transmission in a timely manner. More

Thank you! Cristian was very nice and very personable. He obviously likes his sales job and treats his customers well. I would be happy to recommend him to anyon Cristian was very nice and very personable. He obviously likes his sales job and treats his customers well. I would be happy to recommend him to anyone. Thank you ! More

Comfortable and no pressure buying experience - Thanks! Devan was professional as well as personable. A guy with personality that isn't high pressure. Great experience... especially being there alone to buy Devan was professional as well as personable. A guy with personality that isn't high pressure. Great experience... especially being there alone to buy the car I wanted. Thank you Devan! More

First major car purchase with 0 Credit Tuesday, June 11, 2018 I made a big step in life and bought me a brand new car. Alan Webb Nissan were definitely patient with me. I had no credit; onl Tuesday, June 11, 2018 I made a big step in life and bought me a brand new car. Alan Webb Nissan were definitely patient with me. I had no credit; only have owned old cars( not the greatest but they moved) and I was able to trade my 2004 Pontiac to a 2014 Scion. They made sure they found the right car for certain. When I came in I WAS looking for a Nissan but I am more happy with the car I got instead. I am not that tall and I am able to see way better in my new car then any other car I've ever had. I don't feel close to the steering wheel. I absolutely love how far the windshield is from the steering wheel and from me. The length and size of the car is perfect! I hate traffic so I am able to get around those traffic holders! The gas is amazing on the car, it's roomy, I have hands free access, and everything works inside the car. It was a long process on top of the Alan Webb Nissan team working on other deals for other customers but after 6 long hours they were able to get it done. Michael Tower did an AMAZING JOB! I was supposed to be in at 11 but got there at 12 and he was already busy but he made it around to help me and I couldn't be more thankful. Thank you to AC for finding such a safe and efficient car (named her Vixen). Now he was busy, so busy that it made my head spin but he got the job done. Got everyone's deals done and myself and others were satisfied. And lastly, the finance team are extremely amazing. I ask a lot of questions and like to know exactly where my money is going and they made everything so clear for me to understand. I can't remember but I believe the person who finished helping me name was Joe?....... Anyways, thank you. Those numbers were large but he made it extremely easy for me to understand. For first car buyers I recommend them for sure. More

Excellent mechanic evaluation and customer service I have been with Nissan Dealership and appreciate their customer service advocacy and mechanics who insure my car keeps running. They listen and also I have been with Nissan Dealership and appreciate their customer service advocacy and mechanics who insure my car keeps running. They listen and also review past car services before recommending the car be fixed. More

Amazing experience I regularly service my Nissan with them. Curtis has always treated me amazing. I had an issue with my vehicle and we had to get Nissan involved. They I regularly service my Nissan with them. Curtis has always treated me amazing. I had an issue with my vehicle and we had to get Nissan involved. They went to bat for me with Nissan and they came through. Very grateful to Curtis and his manager for all their help. I am now Webb Nissan loyal as I have always had great service and they were there for me! More

Amazing service. The guy was just honest. That's all people ask now days. He was that, and effective getting the job done for me. Thanks! Greatly appreciated The guy was just honest. That's all people ask now days. He was that, and effective getting the job done for me. Thanks! Greatly appreciated More

Good customer service The whole team is focused on the customers satisfaction. They are honest and professional. I have no qualms about having them take care of my car. The whole team is focused on the customers satisfaction. They are honest and professional. I have no qualms about having them take care of my car. More