
Alan Webb Nissan
Vancouver, WA
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762 Reviews of Alan Webb Nissan
First Oil Change Came in for my first oil change at my appointment time. everyone was very helpful in directing me to the correct place and everything went great Came in for my first oil change at my appointment time. everyone was very helpful in directing me to the correct place and everything went great More
Great Customer Service Taylor was great to work with. He was low pressure and wanted to make sure we got the car we wanted not the car he wanted to sell. Taylor was great to work with. He was low pressure and wanted to make sure we got the car we wanted not the car he wanted to sell. More
Great Experience We went in to trade in our Civic, and were treated very well. Everyone made the experience enjoyable and easy to complete. I highly recommend Alan Web We went in to trade in our Civic, and were treated very well. Everyone made the experience enjoyable and easy to complete. I highly recommend Alan Webb Nissan. More
Awesome service manager So I am going to say it again. We come back to Nissan for service because of the service manager, Curtis. And if he isn’t the manager, he should be. H So I am going to say it again. We come back to Nissan for service because of the service manager, Curtis. And if he isn’t the manager, he should be. He developed a relationship with us when we bought our 2017 Murano. He was thorough and low key. We still appreciate him and that is why we return! More
Excellent used car buying experience. Taylor and the rest of his team were polite and efficient. They had the car I wanted and they gave it to me for a good price. They sold me a fantastic Taylor and the rest of his team were polite and efficient. They had the car I wanted and they gave it to me for a good price. They sold me a fantastic new car warranty for a used car. And, most importantly, there was no pressure. More
Great Service and Service Advisors. I have purchased five vehicles from this dealership, mainly because of the fine service department. Curtis and Logan are top notch service advisors wh I have purchased five vehicles from this dealership, mainly because of the fine service department. Curtis and Logan are top notch service advisors who get the job done. The service technicians have always returned my vehicle without any new cosmetic problems. That’s very important. More
Dick Hannah Dodge Dave was easy and genuine to work with. We appreciated his accommodations to our needs. It was a stress free experience. We got everything we wanted. Dave was easy and genuine to work with. We appreciated his accommodations to our needs. It was a stress free experience. We got everything we wanted. Thanks! More
Oil change, factory recall, & a strange "clunk" sound Went in for a strange sound and an oil change. While I was there I got the factory recall taken care of re the airbag. They discovered that the stra Went in for a strange sound and an oil change. While I was there I got the factory recall taken care of re the airbag. They discovered that the strange sound was a plastic Rx bottle under the driver's seat rolling side to side when I turned mostly to the right and occasionally to the left!!! More
Disappointed Had appointment and was asked to wait for intake for 30 min beyond appointment time. Service agent also lied to me why I had to wait (said that person Had appointment and was asked to wait for intake for 30 min beyond appointment time. Service agent also lied to me why I had to wait (said that person he was helping who arrived at same time as me had appt when she said right in front of me she did not have appointment.) Service agent said batteries in key fobs never need replacing (which was reason I was there). Clearly has NO right to consult around issues. Also the lot was packed and they damaged and scratched my bumper which I discovered as soon as I got home but can’t prove. I got new batteries but I should have gone to my local Infiniti dealer. Lesson learned! More
Oil change Made an appointment That took few weeks to get into. However, once I was there they were quick, efficient, and done in a timely manner. Made an appointment That took few weeks to get into. However, once I was there they were quick, efficient, and done in a timely manner. More