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Alan Webb Nissan

Vancouver, WA

4.2
762 Reviews

3608 NE Auto Mall Dr

Vancouver, WA

98662

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762 Reviews of Alan Webb Nissan

May 12, 2019

First Oil Change Came in for my first oil change at my appointment time. everyone was very helpful in directing me to the correct place and everything went great More

by C.SCHAFFNER11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Snider
May 17, 2019 -

Alan Webb Nissan responded

Thank you for taking your time to leave an amazing rating, C.SCHAFFNER11! We look forward to doing business with you again in the future. Sincerely, The Alan Webb Nissan Team

May 10, 2019

Great Customer Service Taylor was great to work with. He was low pressure and wanted to make sure we got the car we wanted not the car he wanted to sell. More

by robert.bacon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Dunn-Rind
May 17, 2019 -

Alan Webb Nissan responded

Mr. Bacon, We are pleased to hear that Taylor provided a great experience during your recent vehicle purchase. Thank you for taking your time to leave a great review and rating. We sincerely appreciate your feedback, it helps us to continue to provide positive customer experience. We look forward to serving your Rogue's future needs. Respectfully, The Alan Webb Nissan Family

May 03, 2019

Great Experience We went in to trade in our Civic, and were treated very well. Everyone made the experience enjoyable and easy to complete. I highly recommend Alan Web More

by gmwood63
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devan Hoffer
May 06, 2019 -

Alan Webb Nissan responded

gmwood63, Thanks for the amazing review and rating! We look forward to doing business with you again in the future. Sincerely, The Alan Webb Nissan Team

May 02, 2019

Awesome service manager So I am going to say it again. We come back to Nissan for service because of the service manager, Curtis. And if he isn’t the manager, he should be. H More

by charwhites
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Curtis Snider
May 06, 2019 -

Alan Webb Nissan responded

Thanks for the amazing review and rating, charwhites! We look forward to doing business with you again in the future. Sincerely, The Alan Webb Nissan Team

May 01, 2019

Excellent used car buying experience. Taylor and the rest of his team were polite and efficient. They had the car I wanted and they gave it to me for a good price. They sold me a fantastic More

by Kliff
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe, AZ Trnjanin, Taylor Dunn-Rind
May 06, 2019 -

Alan Webb Nissan responded

Kliff, thanks for the amazing review and rating! We look forward to doing business with you again in the future. Sincerely, The Alan Webb Nissan Team

May 01, 2019

Great Service and Service Advisors. I have purchased five vehicles from this dealership, mainly because of the fine service department. Curtis and Logan are top notch service advisors wh More

by taspada
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Logan in service , Curtis Snider
May 08, 2019 -

Alan Webb Nissan responded

Thanks for the amazing review and rating, taspada! We look forward to doing business with you again in the future. Sincerely, The Alan Webb Nissan Team

April 29, 2019

Dick Hannah Dodge Dave was easy and genuine to work with. We appreciated his accommodations to our needs. It was a stress free experience. We got everything we wanted. More

by Austin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Akers, David Frischman
April 27, 2019

Oil change, factory recall, & a strange "clunk" sound Went in for a strange sound and an oil change. While I was there I got the factory recall taken care of re the airbag. They discovered that the stra More

by JANBROOKER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Snider
May 06, 2019 -

Alan Webb Nissan responded

Thanks for the amazing review and rating, JANBROOKER! We look forward to doing business with you again in the future. Sincerely, The Alan Webb Nissan Team

April 26, 2019

Disappointed Had appointment and was asked to wait for intake for 30 min beyond appointment time. Service agent also lied to me why I had to wait (said that person More

by pkhanpecan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t know
May 17, 2019 -

Alan Webb Nissan responded

pkhanpecan, We are sad to hear that your recent visit did not meet your expectations. Thank you for taking the time to leave feedback. We sincerely appreciate your insight because it helps us to build a better customer experience. We apologize for any misunderstandings. I have reviewed your concern and would like to discuss it with you at your convenience. Please contact me, Ken Wilson, at 360-892-9004 ext 213.

April 24, 2019

Oil change Made an appointment That took few weeks to get into. However, once I was there they were quick, efficient, and done in a timely manner. More

by tahoenorth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
May 06, 2019 -

Alan Webb Nissan responded

Thanks for the amazing review and rating, tahoenorth! We look forward to doing business with you again in the future. Sincerely, The Alan Webb Nissan Team

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