Albany Motorcars - Mercedes-Benz

The service was prompt and costly. Courtesy transportation service was untimely. Customer service was great. The price was costly. Overall great experience with Albany Motorcars.

great service. they understand as a frontline ER physician, i need things done efficiently so the i could get sleep. and get back to work

I DIDN'T COME IN TO BUY A CAR TODAY, BUT Makeba Wright Was so helpful and friendly, She was very persuasive in selling my wife and I the vehicle of our dream.

Setting the appointment was pleasant. Sat in the driveway of the service department for 15 minutes went inside to find someone, had to go to the parts department to find a person. Still waited another 15 minutes, they took another person in front of me. Never called to say the car was ready or if it needed anything else. Was rude when I called. Think I will drive to Columbus, Macon or Tallahassee for anymore work. Had high hopes, really disappointed.

Michelle is always willing to go above and beyond to make sure my car is taken care of in a timely manner. Her customer service skills are always on point and quite frankly, she is the reason I use Albany Motor Cars instead of going to another Mercedes dealership.

The service was excellent I would most definitely refer you all to someone else ,when I received my car back it was great I really appreciated everything that you all done ,.Thanks again .

Blake Wills of BMW of Albany , Georgia ( excellent Customer service and he made you feel very comfortable, did not have to wait long and was very knowledgeable )

In a time such as this & feeling uneasy visiting altogether I must say same extra friendly staff with superb service as usual. Blessings to a

The service I received was good. I had a windshield replaced. It should have been cleaned after they finished it. I had new tires put on but they were not cleaned, just put on. Whoever drove my car, had nasty shoes and didn’t wipe their feet. But, over all, the service was good.

Excellent she is very good took care of my car very well service was very good eddy was good Mechinic he did a good job